Janlian Medical Group

I’ve been coming this clinic for ¾ of my life and their system never changes. Plan at least half of your day if you want to come to this clinic. Like what other Unilocaled has mentioned if you don’t know Cantonese don’t bother comic to this clinic. No matter what language you speak still expect to be treated rudely by the staffs here.
When I was younger I remember coming here to see Dr. He and it would be a 4 hour wait just to see him for 5 minutes. The only reason
why I kept coming back was because they had a really nice nurse and she worked there for a long time so one star for her. After all there is numerous of similar clinics in this community, I have already switch to another clinic and luckily I did. Save 5 times the amount of time.
The last time I came back to accompany my brother here brings back all terrible memories of this clinic.

Chinese people are all about quantity and not quality. Same for most of their professionals. Most Chinese immigrants are just pure dumb and uneducated hence further boosting these kinds of unprofessional practices.
If you want to spend your time and money at the right place, stay away from all Chinese health «professionals» from primary physician, physical therapy, and dental care. They are all craps – all tested and can confirm.
They all wanted to do everything from blood sampling to ultrasound. Needless to say they are not experts in any of them. Those cheap reports only tell you the basics. If you need serious medical attention or you have full medical insurance coverage, go to a real professional. If you are poor like me, these shtholes might just be the best for us.

The worst exp. in my life. Don’t walk-​in without appointment unless you have couple hrs to waste. I came in at 9am and the forth one to sign in and two hrs later the was still one person in front of me. Go some place else!

Too crowded, long wait, and seems forever waiting. The one on 18 av is much better and I do not have to deal w much of the sick ppl. Too many sick ppl here and u might get even sicker after waiting and leaving this place. The only problem is that this is the only office to be opened on Sunday.

My children recently had a check up with Dr. Zhang-​the pediatrics professional in the clinic. He was very helpful, patient and kind, especially since my kids don’t like shots. He even gave them stickers and lollipops after the appointment. I am very satisfied. I really recommend him for anyone looking for a pediatrics doctor.

Worst doctor office ever! I had to wait for three hour to see Dr He. He only spend like three mins with me. He didn’t even wait for my answers for his questions, didn’t look at my wound that I tried to show him, instead he just staring at his computer n looking for prescriptions for me! Dr He !!! That’s how u treat your patient who had wait for your for three hours?! !! Go back to school to learn how to be a GOOD Doctor man!!!

Medical assistants at the front desk need to get their act together or have some customer service lessons. They are extremely rude to their customers especially elder people which is very disrespectful. Honestly, if this clinic was not located in such a heavy traffic area, everyone will be going elsewhere.
One time, I had a high fever, turned out to be the contagious flu. I asked the medical assistants to please put me into the earliest time they can that day and I am very willing to wait to see the doctor even if I am the last patient of the day since I understand that I did not make an appointment. They dismissed me by saying, «I don’t care how sick you are, you have to come back tomorrow.» I almost fainted before I got home, thank God I live close by. So this is how you talk to your patients? Unacceptable.
I do find it pretty offensive and it is an invasion of privacy when they shout out people’s name along with birthdays or personal information. I don’t think all patients or anyone in the clinic need to know that.
This medical office does not keep appointment times. I can safely say that whenever I need a check up, I write my name with the appointment time, I go home and come back in an hour — there is still a list of people in front of me that have not been called.
If you can, PLEASE PLEASE go elsewhere. Terrible customer service and it’s not worth waiting half a day even though you made an appointment.

The front desk staff hasn’t been very particularly rude to me; they’re rather brusque, but I think that comes from the clipped way that they speak English (a vestige of their predominantly Cantonese interactions). They automatically assume that you speak Cantonese, which can be a bit disconcerting. I speak Cantonese pretty fluently, but I definitely do not feel comfortable discussing medical issues in Chinese. I went last night and this morning, and my interactions with the nurses were quite different from what I’m used to. Generally, nurses are pleasant, reassuring and comforting; these nurses were Chinese ladies around my mother’s age, and the one this morning was just really impatient and irritable. (The one last night was okay, but not particularly warm). It appears that they don’t really speak English, so I had to converse with them in Cantonese. Although the doctors definitely speak English, patients inevitably interact with nurses, so don’t come here if you only speak English.
I used to go to another Brooklyn Chinatown clinic, and I’ve found an unsettling pattern of the doctors being not as thorough as I would expect. Now that I’ve done research through the electronic medical records, I realize that physical exams (/​yearly check-​ups, or in my case, less frequent than that) should be much more comprehensive. All of the Brooklyn Chinatown physicians I’ve had cursorily check my nose, eyes, ears, neck and lungs, but not really much else. What if I have a tender liver or abnormal gait? What if I have abnormal sleeping patterns and poor diet? These doctors don’t really care, and are content to sign on papers very quickly. Isn’t the point of getting a yearly physical to check if there’s anything wrong?

The cardiologist on the 2^nd floor certainly knows what he is doing. He is knowledgable and could actually fix my problem.

RUDE FRONT DESK. I don’t know how they can function like this.

The people at the front desk are extremely rude. Since mainly old asian grandparents go there the people who work at the front desk gives them no respect. They are rude. I even found one worker yelling at the patient and telling her she is dumb for giving her the wrong benefit card. The wait is crazily long. Recently I went on a Tuesday and I was on of the first ones there when they just opened. It was 8:40. They opened at 9am but for some odd reasons doctors don’t show up till 10am. Most arrived at 10:15– 10:30. I wasn’t extremely sick. I just had a minor cold but I had to fill out a form for school. I signed in on the walk in list and waited patiently. I waited until 11 am and my name still wasn’t called yet. I grew extremely impatient and aggravated. People around me were coughing and sneezing. By 12:30pm I was finally admitted inside the doctors office. The doctor was taking care of other patients in different rooms. I waited another 40 minutes in that room and the doctor finally came. It took literally 10 mins for him to fill out my form and prescribe me with medicine. I waited another hour to get my medicine from their pharmacy. They told me they called my name but they thought I wasn’t there. Somehow I was waiting near it the whole entire time. By the end of my visit I was starving, dehydrated and sick. I was coughing and even had a fever. Thank you janlian for being the worst medical group ever. I hate you guys.

Dr. Raymond Li is the best! He’s helpful, understanding, dedicated, and takes his time with you.
The actual office and front desk staff is rude and kind of suck, but Dr. Li makes it worth it to go there.

Rude pplz in the front desk! Long wait, I once waited 2 ½ hrs for a referral. Ridiculous!