Jz Flowers And Decorations

The flowers are decent and business seems to be blooming for them because I’m on line with 3 people in front of me.
Short on staff with 3 people working on a weekday afternoon around 2pm.
They have the lineup of balloons, flowers, and floral things.
Flowers are fresh, it is best to pick it in the store that way you see what you are paying for.
The establishment is also a UPS Access Point location meaning that if UPS missed you the first time, they drop your packages here on the next business day where you pick it up if you live within walking distance.
However, the packages are piled near the door, which random people can pick it up and run. Not very secure, and no one to scan the package when you pack one up.

Let me start off by saying this businesses has been good to me in the past when I pay in person because I built a relationship with them and even went to them to see if they could do flowers for my upcoming wedding. But I have never been more embarrassed by a company I have done business with in my life.
I called and placed an order over the phone and spoke to a female who is there 90% of the time. I ordered 2dozen mixed roses for same day delivery. I provided my valid credit card it was $ 78 not bad, and the flowers are usually beautiful. Delivery was fine no issues then the next morning the delivery person is standing outside my fiances house ringing the bell and demanding to have her give him the flowers back. And when she refused he asked for her to pay for the flowers as there was an issue with payment.
I have spent more than $ 1000 in this place every single holiday. Birthday, anniversary, and just because event I needed flowers for.
Apparently the businesses practice is to:
Deliver first
charge later and then
harass if there’s a problem.
I spoke to the delivery person on the phone and told him to leave as I would handle it with his boss and he was not going to get payment from my fiancé.
All that needed to be done was have the delivery person inform my fiancé that I should call the shop and rectify payment as there was an issue as I would have fixed it immediately instead the delivery person was standing outside the house for some intimidation tactic.
Once I called to find out the problem the Lady that took my ordered left out one number from my valid cc number. So her error and terrible customer service cost them my future businesses. I could have had their delivery person stand outside all day and refuse payment as it was their error but I’m not a bad person I pay for services rendered. Never have I been treated like a criminal like this when paying for services.
Terrible customer service. Never again.

Recently ordered an arrangement on their website which I was advised to do. It was easy to navigate and I found exactly what I was looking for for my mother’s birthday. She called me as soon as she received it and said how beautiful it was. It was a pink bouquet arrangement, forget the name but she was very pleased. The roses and daisies were in full bloom and looked so vibrant. I couldn’t have been more satisfied with the design, exactly what I wanted for a classy lady. Thank you guys, very helpful over the phone with recommendations and I found what I wanted on the website. I would recommend them to anyone in Brooklyn and will use them again myself now that the holidays are coming up.

I ordered a specific bouquet online from
and JZ was the local florist who delivered. What was delivered did not even remotely resemble what was pictured online and something I would never have ordered in the first place. I know there is always a disclaimer about seasonal substitutions, etc. however this was primarily roses a «roses and lily celebration» There were 4 tiny roses hardly a celebration. I was very embarrassed when the receiver sent me a picture of what was delivered. NOT even close!