I have yet to try the drop-off service but the DIY is great. The place is kept very clean, Air in the summer, heat in the winter. Free WiFi, vending machines, a massage chair and a bathroom. Also offers free detergent days during the week. If your close then give them a whirl.
Jason R.
Évaluation du lieu : 1 Brooklyn, NY
They mixed up my things and blamed it on me. Never going here again. DONOTGETYOURWASHANDFOLDDONEHERE. Seems like a fine place to do your laundry if you have that kind of time.
Jenny F.
Évaluation du lieu : 1 Brooklyn, NY
they posted a sign that says last wash at 11 and yet the doors are locked well before 11PM. you may not want to give your money to a company that lies on their signage.
Moe I.
Évaluation du lieu : 3 New York, NY
Beware this place is not 24⁄7 as I believed they were. I came here last night at 11pm and they did not let me in. The new hours are 6am to midnight apparently, so here I am delayed on sat morning. Besides that, this is your typical neighborhood laundry spot. Very clean, working machines, can pay with your credit card etc.
Coleen C.
Évaluation du lieu : 1 Brooklyn, NY
I found on more than one visit that the washing machines do not have warm or hot water. Last weekend when I was washing sheets and towels and need to use warm water at the least again all I got was cold. I asked a particular attendant, the only one there at the time, that works Saturdays, and was there this particular day, January 17th, 2015, why the water was running cold again? She asked me what machine I was using, followed me to the machine and I explained to her that this was not the first time that I tried getting either warm or hot water when washing sheets and towels and the water came out cold. She asked me, «It’s not good?» I said, «no it’s not good». I asked her where the manager was and and she told me he was not there. I asked for a phone number and she said he had no phone number. Which is correct if you try to find one there or online , ) She kept repeating, «I don’t know, I don’t know»?, and walked away to speak to another customer. She totally ignored me as if I weren’t there. On previous occassions this same attendant removed my clothes from the dryer and lost socks more than once while doing so. The customer service by this person is horrible and the fact that there is no hot water when I have wanted to use it could actually be a sanitary issue. This attendant was rude and nasty and the fact that there was no phone number posted and she began speaking spanish to another hispanic customer about me directly in front of me is inexcusable. My daughter and I have used this laundromat weekly for the last two years, meaning that together we have spent at least 30 dollars a month, on the low side, between the two of us there. I do not expect or except being treated in this manner. I would like to have the opportunity to express my dissatisfaction to the owner.
Scott M.
Évaluation du lieu : 5 Brooklyn, NY
Clean(even the bathroom is tidy!!), bright. Accessible. Supplies if you need. Near all the local stores on Knickerbocker. *They use those plastic laundromat cards FYI. Would be happy to go back anytime.