Laundromat

Went to pick up my laundry last night after i dropped it off on Saturday and it was GONE! Employees couldnt help and wouldnt give the the number to the manager. they promised «millie» would call me last night at 9:30 and she didnt. Does anyone have the number of someone who can help me? There was at least 500 – 700 $ worth of things in there (towels, clothes, workout stuff, sheets!, underwear, bras!)

Great laundry option in the heart of the slope.
It’s open much later than other options and has at least fifteen washers and quite a few dryers. I especially appreciate that they do not close their doors an hour before closing.
It’s on 5^th Ave so there’s a constant stream of folks that walk by — I wouldn’t necessarily leave my laundry in for too long.

Customer service is the number one thing I look at when I’m rating, so mainly I am giving this laundromat 2 stars because every single time I am here, the workers tend to be rude, negative, short and frustrated when I ask a question. It’s a clean laundromat, but to me, service is errrrrythang!
In another review I read that the workers here will break change for you, however the past two times I have been here, that was not the case. I asked the worker if she could break my $ 10 bill, because I did not want to put that in the bill changer machine because I did not need many quarters, I only needed enough quarters to dry two loads of my laundry (clearly I didn’t need ten dollars worth of quarters). The worker looked at me in the eye, said no, and went back to work. Her demeanor was rude, curt and unapologetic. She could have pointed me in the direction of where I could get change, however, she stared at me as if it were preposterous that I asked her for change.
En serio? It’s a laundromat! Ain’t that a part of keeping your business straight? Keep the money flowing?! Anyways, I don’t appreciate businesses that support people being rude to customers, so I definitely will not be coming back!
MARCY’S on 4^th Ave. between Douglas and Degraw is a further walk for me, but I appreciate their customer service, and it’s owned by native New Yorker’s, so I encourage all you unhappy customers to support a different laundromat.
Renee up in BK

Been going here for a year, started off by using the machines myself and haven’t run into many issues. Started doing drop off services in the last couple of months. The people who work there seem cordial enough, and the laundry was clean for the most part.
However, my last pick up, some of my clothes were ruined. They never addressed it when I picked it up and when I came home, my whites were pink and several of my jeans had dried white stains all over them. I went back to them and showed them the clothes. The woman working that night, took the clothes/​sheets and then called her coworker that washed the clothes on the weekend. She told me to come back on the weekend. So I went back on the weekend, and they were still washing my clothes when I got there. (I redropped the ruined clothes on Tuesday and I came by Sunday) The whites and the dark jeans were being washed together and now the whites had a blue tint to them. The stains on the jeans were still there and from what I can understand they washed it 4 – 5 times.
At that point, some one in the laundromat had to translate for me. I knew I wouldn’t be compensated for the ruined clothes/​sheets but I asked if I can be compensated for the laundry itself but they said no because they washed the clothes 4 – 5 times.
So I just took the wet clothes and brought it home to clean myself. I won’t go there for drop off but if I need to use the machines, I most likely will go there since it’s closest.
The staff weren’t malicious or mean, but it was a little bit shady and they weren’t taking responsibility over the ruined clothes. Their theories about what happened also was pretty ridiculous and made me doubt their overall knowledge on how laundry is done (ie washing dark denim with the whites 4, 5 times, not a good idea).

If, like me, you like to do your laundry with a little bachata playing in the background, this is a good spot. The machines can be a bit temperamental accepting quarters, so just use the button and try again or tap the coin loader. It’s inexpensive ($ 2.25 to wash and $.25 for 7 minutes of drying) and clean. I wish there were more comfortable places to sit (it’s narrow, so you generally feel like you’re in the way), but it’s a laundromat, not a café. And the staff are fine, just be polite.

The thing that makes this place so terrible is the staff. The people that work here are incredibly rude to their customers. They never smile no matter how nice you are and offer zero service.
I came in here and politely smiled at one of the staff and expressed how no water was coming out of my machine. She shrugged and said «I can’t do nothing» and walked away. When smiled and I asked if, «I could please have my money back?» She just turned her back and walk away.
Unfortunately, this is not an isolated incident. I wish there was another laundromat close by!

Some of the women that work here are plain rude and incredibly disrespectful.
For starters, they aren’t that good at what they do. The clothes feel stiff and there is no nice scent. Plus, they lose socks.
Worst of all, they close whenever they feel. I dropped my laundry off this morning and the woman (who was nice) said they close around 10 or 11.
I went to pick up my laundry at 9:50 and another woman was in there by herself with the door locked. I knocked on the door and the woman looked at me then went back to folding clothes. I knocked again, in case she didn’t hear me/didn’t process that I wanted my clothes. But she just looked up at me again, then continued to ignore me. This happened at least 2 more times.
I’m furious. I hate that it’s the laundromat closest to us.

This is my local laundromat. I’ve been going here at least once a week for about 8 months to drop off and pick up my laundry. This morning at about 7:30am I went in to pick up my laundry and was accosted by the guy working there. He called me a thief and was belligerent. All for taking my laundry bag down off shelf, as is normal procedure at this laundromat every week that I go in to pick up my laundry.
There are about 10 other places to drop off my laundry within a 3 block radius of this place. Needless to say, I won’t be bringing my laundry back here.

If you want to see my butt crack, stop by on Tuesday nights, between 7 and 8 PM.
Please, no autographs.

Drop off your laundry before work, and pick it up on your way home. It opens early and closes late, so even the over-​acheiving over-​timers can be kept in clean socks. If, horror of horrors, you need to do a load yourself, there are plenty of machines, and a will set you back $ 2.25 a load.
The laundry ladies are friendly and appreciate when you pay with small bills.

Drop off your laundry in the morning, pick it up after work. The earlier in the day you drop it off, the better your folding will be. It might be a dime or so more than the places on 4^th Ave, but it’s cleaner and they’ll let you leave your laundry cart while they are doing your clothes.
If you’re doing your own clothes there, bring your own quarters. The machines don’t always work. If you are absolutely stuck, try one of the nearby banks.

Beware of fraud here. This place uses only cold water, even if you select warm or hot. The two times over the last two months that I remembered to put my finger in the detergent hole, the water was ice-​cold.
I had noticed that the stains from my clothes (I work in construction) had not been coming out, which is why I tried to remember to check the temperature.
When I notified the attendant there, she told me it would eventually get warmer. This did not happen. When I respectfully requested a refund, she got very aggressive and told me to contact the owner.
Regardless, I will not be going back, which is a HUGE pain, because the next closest laundromat is on 5^th Ave and 3^rd street.
That being said, cold water is a deal-​breaker for clothes that are saturated in dirt and motor oil. For any person, regardless of job, I would think that the prospect of washing towels or sheets in cold water also would be uncomfortable.

This place is okay, not great. My clothes come back not smelling like they used any sort of fabric softener. The folding job is usually pretty decent though. Also, the turnaround time is usually just a few hours.

This place is great — the employees are so friendly — sometimes the socks aren’t paired up correctly — but that’s the worst of it — definitely give this place a try!

folding is a little inconsistent, last night i picked up my clothes and they were folded perfectly.
another time i picked up my clothes and i couldn’t help but notice they were more wrinkled than when they were dirty…
i won’t complain too much since this laundromat was much needed in the location but a word of advice… don’t leave your clothes here for too many days, they really don’t like that.

Laundromat at 204 Fifth ave on the corner of Union just reopened July 1^st.
Owner is incredibly friendly and all the washing machines are brand new. They dont open full time until monday, when they start the wash and fold service.
Starting monday hours are 730 –9pm
I will update this review next week when I have a little more experience with the place.