Le Studio NYC

Working with Lea was an absolute nightmare. From the get go, she was terrible at responding to emails (this should have been a red flag). We booked her for our newborn photoshoot after seeing her portfolio on the website.
Lea arrived 40 minutes late to our scheduled shoot. Our newborn was fed and ready to go but became increasingly frustrated as time went on. Also, the studio was not set up whatsoever for our shoot even though it was the first appointment of the day. Lea spent 3 hours on 3 poses and only took family pictures because we insisted she do so. This was not the end of the terrible experience. After paying her (she did not give us a receipt), she assured us that we would get our images on a DVD in 10 days. After 14 days we finally decided to email her to which we got no response. When we called her after over 2 weeks of no responses, she said that she had sent the dvd in the mail and that «these things get lost sometimes». She then told us she’d send us a link to our edited images that evening. NO link and no email. For the next 2 weeks we called and emailed her and she never responded. Finally, my husband had to show up to her studio to get our images. She couldn’t even find the pictures on her computer and when she finally did my husband realized that none of them had been edited which means that she LIED about sending us the DVD of fully edited images. After all this she not only gave my husband attitude but also did not apologize for her unprofessionalism. Out of the 160 images we got from her (which weren’t in RAW format) only a handful were usable and we had to hire someone to edit them for us. If you have a child, you know how quickly they change in the first couple weeks and we are so disappointed that we will never get to have amazing newborn pictures of our son. The only good thing I can say about her is that she gave us our money back. I would never recommend anyone to go to Lea for their newborn photos.