Loom

I passed by the store yesterday and saw a Store Closing sign in the window. Does anyone have information about this? Thanks.

Nice little store with a well curated selection of expensive trinkets. The staff is dismissive and not very knowledgable. They don’t greet you when you walk in and NEVER offer to help.

I have never EVER written a Unilocal review before, but felt compelled to
in order to lend ballast to the complaints about the personnel at this store. I do not know if the woman who has been behind the counter most of my visits is the owner or an employee, but she may be the most unfriendly, un-​outgoing, unenthusiastic, retail employee I have ever interacted with. Her «help» is so minimal and so begrudgingly offered, it is just depressing to shop there. Her affect is that of a dead carp. I worked in retail myself for a number of years, and did consulting, and just cannot fathom how or why someone with this personality type has a job that involves interacting with the public!

Yes this store has some cute items, but I will never go here again. Beside the point of the prices being insane, the owner is someone I wish to never deal with again. She is incredibly rude and treats her store, the customers, and I can only assume the staff as well, like a dictatorship. Because of her I will never come here again. I just do not want to give her the business. My brother wanted to pay for a gift for my mother over the phone and she refused to let him in case of fraud. I offered to give her my credit card to hold in case something went wrong with his, she still said no. Not to mention I was already spending $ 500 at the time! Another time I was there she had a sign that a particular brand was 25% off and when I went to buy something from that brand she said only certain items of the brand were on sale and that was not one of them. I read the sale sign back to her where it does not indicate this and she would not budge. Just the worst woman I have ever dealt with. Do not give her your business! It’s not even her dumb policies that bother me so much it’s her attitude. So many superior businesses in park slope with nice people and who have better stuff. I can’t not say enough how much I do not like this is woman!

Pretty cute store with a good selection of bags which is what caught my eye. They carry a vegan line of handbags here (Matt and nat) which is also pretty cool. Service was good too.

Great customer service experience here. I have long admired the merchandise in this little boutique, but like so many Park Slope boutiques, it’s just a little out of my price range. However, I have been in desperate need of a high quality winter coat and decided to splurge. Unsurprisingly, the coats here are beautiful, but I was sad to discover that Loom didn’t carry my size. However, the store owner, Susan, was kind enough to special order my size and allow me to try it on before buying it! She was communicative, letting me know as soon as it arrived. And after looking at a few retail store prices on the same item, I realized that Loom’s price was actually the lowest (albeit still an expensive item)!
All around a great small business experience. I am sorry some of the other reviewers have had less positive customer service experiences here, but mine was top notch. Perhaps the shop has taken the feedback to heart? Either way, I’ll definitely go back!

I have been visiting Loom for the past 10 years. The merchandise is amazing and one of a kind. Every time I need a gift a know I will find it there. Every time I walk in there is something new. I absolutely agree with the no cell phone policy. If I am shopping I don’t need to hear personal conversation of other people. It’s annoying. If you buy something and want to return it, make sure it can be re sold. It is not fair to the owner who surely pays a very high rent to return an item that was used. No one else will buy it. I wish the owner added to her sign «please don’t let your children touch anything» because park slope parents treat their little kids as adults and don’t take any responsibility for them touching everything. This is not a toy store. It’s a gift shop. I witnessed kids touching and playing with expensive items while parents just plainly ignored it. That is not how I raised my kids. Respect the owner’s hard work and personal touch she put into bringing very special, unique items to the store. If you need a gift for special someone, this is the place to go. It’s the best gift shop in Park Slope

I have had a few horrible experiences at this store because of the store owner. I was wondering why this store had such a good rating, when I realized that all of the accurate reviews of this store have been filtered. This is unfortunate because potential clients/​buyers are not being given accurate information. My review of Loom is that the merchandise is lovely, but the store owner treated me horribly. I have never been treated so horribly. People are human and make mistakes and have disagreements, but they talk about things to resolve differences because ongoing conflict is unpleasant. The woman who owns this store seems to want to live in conflict with customers. It is so unfortunate because I am sure that behind all of that conflict, she really is a kind and loving woman. I wish she would let us see that side of her, it would make shopping in this store such a great experience.

Yes
It’s cute.
Expensive
As well. So go
For pricey well chosen presents and cards.

Very nice, well-​edited selection of high-​end, hip tchotchkes, housewares, gifts, and baby stuff; the shop owner is another story. Rude, condescending, unhelpful. I’ve finally stopped going in there, regardless of the goods on sale, bc a) I don’t want to encounter her, and b) I don’t want to give such a noxious person my business.

Im so glad Im not the only one to complain about the owner/​salesperson. I thought it was me BUT i see she treats everyone rudely. I’m actually terrified that my phone might ring in there. I have stopped going in there because of her BUT then I got a gift from the from my kids and I had to exchange it… again terrified. I really can’t believe she’s been in business for this long. 1 star because of the merchandise.

Talking on your phone while you actually purchase something is rude. I get that. Talking on your phone while you browse in a store is akin to having a conversation with someone else. I’m not going to spend a lot of time on this: this place isn’t worth my time. The owner (who went out of her way to inform me of this fact), is a pretentious twit. Pure and simple.
Lady, I’m glad you found your own corner of the world to lord over. Congratulations.
If you want to buy over-​priced items that you don’t actually need, here is a list of places that you can shop at and not have to deal with this unbearable woman:
Flirt
Habit
Goldy & Mac
Teddy
Pony
Move along. There are lots of other places you can shop without being asked to leave because your mom called you to wish you happy birthday while you were shopping for candles. True story.

We wouldn’t return to this shop just based on the owners poor attitude and lack of customer service. She sells cute items but they are overpriced in my opinion and are low quality. There are plenty of shops like this in the area — I would take your business where it will be appreciated.

Love this store. I ventured in last weekend for the first time and bought a great Herschel & Co overnight bag that walked into my life during the perfect time! I’m heading to Chicago in a few weeks and really needed a functional but aesthetically pleasing bag to last me for a long time. Found it here, and found a ton of other things that stole my heart.
One thing: there was a girl who was working there who was new (I think) but was so unfriendly and I felt like I was bothering her by asking simple questions. She should be nicer? Especially in such a beautiful environment like that.

Walking in this store is like that patch of sun that comes onto you during a partly cloudy day and brightens everything around you.
Loom is one of the best places to find new things that chicks like. What do I mean?
Novelty gift items like when the mustache phase was in play they have remaining mustache bibs and cookie cutters.
They also have specialty items like Rewined candles from Charleston SC (wine flavored soy candles, Champagne is amazing) and Soap and Paper Factory’s Patch NYC Candles, Tokyo Milk fragrances, Margot Elena’s other line Love & Toast, etc, etc.

I just had the worst experience ever in a retail store today. I went into the store to pick up some earrings that were being held for me and I mentioned that this was my 2^nd attempt — no one was there @11 ish when I stopped by. They have no answering machine or store hours posted but Unilocal review says they open at 11:00. She said they just open whenever …
I mentioned that it would be nice if they posted their hours and she snapped at me and told me to leave and btw would not sell me the merchandise that was being held for me.
I am the owner of a specialty store in Brooklyn and would never speak to a customer the way I was treated.
I will obviously not be going there ever again and I advise you the same…

They have a good amount of interesting knickknack stuff.
But the sign on the door says all the things you can’t bring in their store (no cell phones, seeing eye dogs, sense of humor, etc.). They should add no kids. They freaked out when I walked in w. a kid — like we were going to torch the place.
They know which neighborhood they’re in, right?

Another cute little store in Park Slope that sells adorable random items. I come in here every now and then to find unique gifts for kids and women alike. Their kid corner carries an assortment of things from: animal shaped ice packs for baby «boo-boo’s», little games, sock monkeys and the cutest little backpacks for elementary school kids.
As for the ladies, they have a minimal amount of clothing every now and then, some nice hats that look handmade, cute little gadgets and knickknacks that make good gifts. I always contemplate buying their fun and stylish little tote bags, but usually vote against it because although they are cute, their quality and/​or functionality does not warrant their price.
The allure: Good for gifts for random babies/​toddlers that people often find themselves having to buy gifts for, and cute little unique gifts for the person that has everything.
The cons: Feels claustrophobic when more than 5 people are in there, the prices are a little high for the stationary and candle-​like stuff and can be very high for women’s accessories.

I have two cousins. Well, actually, I have a lot more than two cousins, but for the purposes of this review, we’re only discussing the two.
They both just had babies, and consequently, I needed to buy some baby gifts. What do I know about baby gifts? Nothing. But I do hear a lot of complaints from people that Park Slope is overrun with babies, so I figured that was a good place to start.
So I walked into Loom, and the first things I saw were little baby onesies. They were pretty cute. In fact, everything in the store was pretty cute. And then I looked at the pricetag and ARE YOU FUCKING KIDDING ME?
Please excuse that outburst, but $ 32? For a tiny little piece of cotton that they will throw up all over, and then grow out of in a week? What kind of world are we living in?
After I walked out in disgust, the next store had $ 48 onesies. Seriously. Perhaps Loom is the cheapest store around? I don’t know, it still seems crazy to me.
Either way, I’m glad I’m probably sterile.

Being that I don’t live in park slope, the world of mothers and their strollers, million dollar brown stones, and well… money, this place was a bit of a shock. Don’t get me wrong– the stuff is very cute in there. But overall way to pricey for what it is.
As spring was approaching, the flowers blooming and the days elongating, I decided to embark on the search for a new bag (backpack and handbag)
They have a large selection of lesportsac items, but sometimes you hope that if smaller stores are selling larger brands it would be marked down slightly. But that wasn’t the case.
Small little trinkets are $ 10 too much and the average anonymous brand handbags can be priced between $ 80 – 120
If you are willing to spend a bit of money then go on in, however you might want to break out that piggy bank and save a little before you smash it open.