Lotus Bridal

I said yes to the dress at Lotus Bridal!
We worked with Valerie who I HIGHLY RECOMMEND! She was absolutely amazing!
She encouraged us to look around at the dresses and pull anything I wanted to try on, while she also pulled the dresses that I loved from online. It was such a cool part of the experience to look at all of their dresses and pull anything that we liked!
I can’t emphasize enough how wonderful it was to work with Valerie. She never rushed us or pressured us, she continued to bring more and more dresses for me to try on, and eventually helped me decide between my top 3! She went above and beyond to make sure that we were happy and in love with the final dress.
Thank you SO much Valerie and the other girls at Lotus Bridal, I look forward to continue working with you all! :)

Lotus was the first store (and ended up being the only store) I went to on my dress search and I can’t say enough wonderful things about them! Valerie was my amazing consultant who did not make me feel pressured at all, gave me great feedback and her full attention. Their curated collection is absolutely beautiful and I could not be happier with my selection :) Thank you so much for making the process so relaxing!

What an awesome experience! I just went in today for my appointment after having been to 4 other bridal stores without success, and this was by far the most pleasant and positive experience! As my wedding is 3 months away, I was a bit stressed and in a bit of a time-​crunch, and knew in advance that I’d probably have to buy something off the rack, if I was even lucky enough to find something. Annie got me settled in comfortably, asked me a few questions about the style I was looking for and within minutes had pulled about 6 or 7 dresses for me to try. In the next 25 minutes I had tried on 4 dresses, 2 of which I loved as possibilities, and when I put on dress number 5 I was sold! Fortunately for me they had one in stock in my size and I am able to have the dress delivered within 3 weeks, which is almost unheard of in the world of bridal dress deliveries. Also, the selection of dresses and prices at Lotus Bridal are so varied and affordable that I almost bought my top 2 (ALMOST)! I was in and out of the bridal salon within an hour and 15 minutes! I am so happy and super excited to be able to wear such a beautiful gown at my wedding and even more excited that I don’t have to stress about it anymore! Thank you Annie for all of your help! And shout-​out to my sister-​in-​law for tagging along and giving me her honest opinions!

My bridal consultant was Valerie and she has been amazing throughout the whole process– from helping me choose gowns based on my criteria, to giving me advice and honest opinions on which looked better, and even ordering my dress and having it shipped to them faster than normal. She went above and beyond her duties and gave me exceptional customer service. It was meant to be bc I went to like 5 – 6 other top wedding dress stores and wasn’t able to find what i wanted– I was very strict and limited on options bc I had specific criterias to what I wanted. Once I went to lotus which I thought my chances were also slim of finding the one, I can’t believe I said yes to a dress that was closest to my dream dress! And they had so many similar options that I was amazed. I was so happy and about to cry! Valerie had been so kind and patient, yet knowledgeable and accommodating– she’s an angel! Please ask for her if you decide to go dress fitting and you will not be disappointed!

Annie is the best! Had such an amazing experience today. I said yes to my dress at lotus bridal and I am super happy!

What a wonderful experience. Kira was my consultant and she was such a sweetheart. She worked with my budget and my indecisiveness. Her picks were spot on and her advice was invaluable. I didn’t end up getting a dress only because I wanted to shop around first. She gave me ideas on where to go next, what to look at, but I am sure I’ll be seeing her again soon. I’m pretty sure I ran into her next appointment but never did she rush me or make it known to me. The salon itself is very well kept and selection is OK. She really catered to all my needs and overall, just a wonderful experience. If you are looking for dresses on a budget and are in the area, definitely stop by and I would totally recommend asking for Kira!

Lotus Bridal has a wonderfully curated selection of dresses in a great range of prices. I didn’t end up getting my dress here, but two of my other girl friends did. I’d definitely recommend shop for your wedding dress at Lotus Bridal. I was assisted by the lovely Wendy. She was very quick to reply to my e-​mails. I went in to try dresses inadvertently thinking I had an appointment, but I had actually failed to schedule one. Luckily she finished early with another client’s appointment and agreed to squeeze me in quickly. She is wonderful, patient, and not pushy. Excellent service, excellent dress styles, dresses kept in tulle-​like mesh bags so they are well-​maintained. Definitely stop by Lotus Bridal.

I cannot express in words how AMAZING my experience was at lotus bridal. My consultant was Annie. To say Annie was nice is an understatement she new exactly what I was looking for and seemed genuinely intrigued in all aspects of my experience as a bride from my venue to how I got engaged she was WONDERFUL. She even sent a follow up email the next day asking if their is anything she can do to help me in my search and this sets her apart 100%. I did not find my dress yet (because I cannot make up my mind nothing to do with selection I just love everything!) but once I do I will be contacting them to see if they can find it for me since I was so impressed with Annie and her service I would love to give her my business. :)

I just picked up my dress from Lotus and had a great experience. Valerie was very helpful without being pushy and the dress came in right on time. However, when I went to pick the dress up I was the only customer in the store, there were 3 workers there (i think owner). Anyway I am struggling past them carrying my huge gown in the garment bag and no one moved out of my way (i pumped into them walking to the door) then I was struggling to open the door as you have to pull it in, while carrying my dress and no one offered to help me. They were standing 4 feet away from me. I was about to say something but I got really turned off and since I do not need to come back here why waste my time. Anyway, not having an in-​house seamstress is annoying… sorry I do not recommenced Lotus for these reasons.

This location has some beautiful dresses, but have been most over budget compared to other bridal shops I have been to.
First time, my consultant was great and very helpful, and my second time during the sample sale my consultant did not seem very genuine, but it’s understandable based on the difference in scenario.
They do care a lot about customer service, their follow-​up emails show that. I think if you chose to get a gown here, it’d be more than fine as long as you have the budget to do so.

I visited Lotus Bridal during a Trunk Show weekend and was pleasantly surprised by their selection. Do not be put out by their small appearance! All of their gowns have boning, that help give the dresses that awesome figure hugging shape. Valerie was super awesome, patient and kept the dresses coming! Which is the most important part of trying on dresses. I tried one every type of silhouette and style, and found my gown! I fully intend on returning to look into bridesmaid gowns!

I bought by Allure couture c283 dress at Lotus Bridal. They are the BEST bridal store around. Valerie was nothing but a huge help without being pushy at all. She was so professional, knowledgeable, and patient with me, as well as my bridal party. They have a huge selection of dresses as well as every price point. I looked at Klinefields and they can’t compare to Valerie, the selection and the staff. I ordered my dress in January and it was supposed to be come in August but it came end of July which was a HUGE plus. I wish I can give this store 6 stars!!! PS they seamstress Tania they recommended was amazing as well.

Worst experience ever! I received a call to confirm my appointment on July 23^rd. When I arrived on July 24^th for my appointment, I waited over an hour only to find out Lotus Bridal didn’t’ even have the dress for me to try on. I asked them to call me either way over the weekend, in the event the dress turned up. To this day, no call back. Very professional Lotus Bridal.

I loved my experience at Lotus Bridal!!! Valerie was amazing. I visited the store several times and each time, Valerie was a delight. She took her time and allowed me to try on numerous dresses. She is super patient and caring and but also provided an honest opinion. Although, I purchased a dress from a designer that Lotus did not carry, I wish I could have made my purchase with Lotus. The entire staff is wonderful and the customer service is outstanding. Highly recommend you reach out to Valerie!

I had such a great experience at Lotus! I first went in early 2014 to choose my dress for my May 2015 wedding. I had seen a dress online that I fell in love with, and Lotus had it for ½ the price of Kleinfelds.
Even though I knew what dress I wanted, the staff there encouraged me to try on other dresses to be sure, and were so patient… not to mention that they let me take pictures of the dresses to send to my mom, who was not able to be there!
I did end up getting the dress I came in for, and ordered it to come in about a year later. A little earlier than they recommend, but I’m glad that I did. They upgraded their ordering system during that year and accidentally ordered me dress in the wrong color. However, they were so professional about the problem, and rush ordered the dress in the right color at their own expense and were so apologetic about the issue. I had plenty of time to get the dress altered so I was not concerned.
Side Note– They recommend 2 seamstresses– I chose the one that was closest to where I live, and was not happy with the service I got for alterations– you can check out my other review for more info if you are trying to decide on a seamstress to go with.

My wedding was July 3, 2014. I just decided to try this place out for my dress and my bridesmaids dresses. Everyone that works there was very easy to work with. I don’t live close to Lotus and ran late a few times getting to appointments but they never made it a big deal. All of their dresses are beautiful and most under $ 2,000. I ended up getting my dress, my mother and my bridesmaids dresses here and was very happy overall.
Some of my girls had weird water marks on their dresses when it came from the manufacturer and they helped in cleaning/​drying.
It is street parking so keep that in mind when planning how long it takes you to get there but that’s really the only downside.

Great staff, they actually know what theyre doing, they’re helpful, and make you feel comfortable. They will go the extra mile to make sure youre happy. I had the pleasure of being assisted by Kira, who was absolutely amazing and a prime example of someone who loves their job. I will defiantly recommend this place to my friends and family, heck even a stranger on the street!

I came here a few months ago to get a wedding dress. When I first walked in, I was a little put off. I waited around for someone to help me even though I had an appointment and the front was very congested with people. They have a very nice selection of dresses and the girl that helped was very nice. I have nothing bad to say about the customer service, I was there until closing and never felt rushed. I thought I found the dress but I couldn’t commit with out my Mom. I had another appointment at a different salon, so I told them I would be back. Well I went to another salon (in the same neighborhood) and saw the dress I was thinking about for a much cheaper price! I was shocked and the owner told me that he has had several brides that have had the same issue.
All in all, it’s a nice place, decent customer service but compare prices before you commit, I am already spending a fortune, I don’t need to spend more!

I wish that I could give no stars!!! I was recommended this place from my best friend. My experience was opposite of her experience!
The staff was terrible!!! Do not go for a Trunk sale! I went with the intention of looking at the 2015 dresses that I saw online and knew what i wanted. I also wanted to look at some brides maid dresses.
They made me wait for at least 10 minutes before bringing me to the back. It was small, congested and stressful. The sales rep Gina Marie was terrible, lazy, impatient, etc… When it came time to close the sale, she decided to be helpful to earn her commission when she knew that I was unhappy. She also told me that we were out of time and to come again. First impressions are everything and I was not going to ruin my big day by working with a nasty, rude and uncaring sales rep!
I ended up buying my dress from Kleinfelds. This was the same dress that they had at the Trunk show, which I initially knew that I wanted when I saw it online. The problem was that Lotus only received it in a size 6 (equivalent to a size 2 in bridal) but the rep did not even want to assist me with it b/​c it was too small. Worst experience for a Bride. Kleinfeld’s was nice, patient, helpful and they cared about my needs. Do not waste your time or money!!! A bride should be pampered and not rushed or upset!!!

Not thrilled with this establishment.
Besides my bridesmaid dress order taking upwards of 4+ months. My dress did not fit– too tight.
I was not properly measured and the dress ordered for me was under– sized.
I came into the shop to let the staff know my concern, I was asked harassing questions alluding I was pregnant or gained weight– not the case for either.
Although the girls appear to be nice and courteous there was a slight judgmental and rude undertone.
Thank goodness I sew and can do my own alterations. Otherwise to refer business and keep in the family, they were trying to send me trucking to their seamstresses.
The staff is not knowledgeable especially with measuring and give all the excuses why and how body weight changes, while the truth is they try to align a ordinary American woman’s size to European and Chinese size charts.
I’m very disappointed and will not refer/​use this facility again.