Metro Kitchens

I am convinced that the 2 previous reviews must have been written by metro cabinets’ competition. I cannot imagine anyone being unhappy with their service or the quality of their cabinets. Thanks to John and his son Anthony at Metro I have the kitchen of my dreams. Before i went to Metro I did my homework. i went to Consumers Kitchens and picked out cabinets by Kraftmaid. The cabinets would have cost me $ 15,000, and they were not even custom cabinets. John put together a far superior kitchen for a mere $ 10,000.
When I went to Metro John sat down with me and discussed every aspect of my kitchen. He made suggestions that I never would have thought of. For example he suggested that I extend a wall in my kitchen. By doing that I gained 2 cabinets, top and bottom, and more counter space. He considered every last detail when helping me design my kitchen. He even helped me pick out granite and backsplash to compliment the cabinets. He returned every phone call, and trust me there were many. He always helped me with the many decisions that go into designing a custom kitchen.
I received estimates from 3 different contractors. Not one of them gave me the ideas that John did. It is obvious that he loves what he does, it is not just a job to him.

If you go to the Better Business Bureau website you’ll notice these folks have 3 unanswered complaints lodged against them in the past year (soon to be four when I get done writing mine).
If you go to the company’s website you’ll notice that they’ve recently changed their address and phone number (probably fleeing from previous complaints and lawsuits).
We’ve been given the run around for literally a year that our order «is on its way», and «we’ll call you back», no one has ever called back and they are still holding our money. At this point we’re looking at litigation. If you are a contractor or doing your own home renovations be forewarned not to patronize this business!