Mr. Wash Laundromat

Got my clothes back at 10pm after dropping them off at noon. They were never washed. Just put through a dryer a folded. Rude and idiot people work there. It’s sooo boring there and there’s only four seats if you actually want to wait to do your laundry. I wish someone would open s second stop.

I was pretty impressed with everything here. It has a new management and name, from what I understand — 16 Laundromat, I think? I had quite low expectations, but here’s what I found:
–about 50 washers and dryers, Speed Queens, typical prices, working change machine in the back, working detergent machine, sink for customers’ use, and very clean, new folding stations. Even the handcarts are new.
–The machines did the job very well.
–The guy who was working there was very nice. He treated people politely and seemed to know some people, even though the place is really new. I asked him if he recommended putting all my stuff in one of the big dryers, and he said yes and suggested how long as well. 20 minutes/2.00 and it was perfect. For a LOT of clothes, towels, and sheets. The washers are a lot more expensive. I spent 9.75 on my washing — prolly around 15 lbs of clothes.
–A lot of people were coming and going with dropoff service and I noticed they customized things. You can ask to have stuff not put in dryers and they hang it for you — back in the day laundromats wouldn’t ever do stuff like that! So advanced.
–A couple small benches a handful of chairs for your use.
–The location is super convenient. you can grocery shop (key food next door) or go to Duane reade while you wait. Across the street is amazing healthy food at Café Madeline or for only a couple bucks, fried chicken etc at Crown Chicken. So sorry to the people who sat next to me while I munched on chicken and cheese fries. But I swear I didn’t get close to anyone’s clothes.
Glad to have this place in the neighborhood, and so glad to know it’s improved since the last iteration.
One star off because it’s not the best laundromat in the world — the aisles are cramped and there could be more seating. But really, 4.5 stars.

I wouldn’t even give this place one star, but clearly Unilocal won’t allow me to give any less. Customer service is lacking and confusion about policy when it comes to drop off service is unacceptable. I confirmed last night with a gentleman about the drop off service. He advised me that I could drop off early morning and get it at the end of the day. Then I called this morning to confirm and a woman stated the same procedure. I proceeded to drop off my laundry just to be told I wouldn’t be able to get it till Thursday. There was no type of empathy for the miscommunication. I will never use their services again and I advise others to follow my advice.

OK — they have updated the machinery and ditched the rude man. If you leave your laundry, leave it with Myra and tip large. She is great.

Now that the place is under new management, it has improved dramatically. Myra, who works on the weekends, is fantastic. She is sweet, nice, funny, and does her job well. We would have stopped going here if it was not for Myra.

This is the crappiest laundromat I’ve ever been to and unfortunately its the only one around Cortelyou. And people, I’ve lived in mostly crappy neighborhoods so my standards aren’t high.
Here’s what has happened to me so far here…
1. My wash got turned off mid cycle and the person in charge told me to «find the guy» to fix it. What?
2. I put in too many quarters to a machine which still didn’t start. The person in charg e got it to start and when I asked for a refund she just shrugged her shoulders
3. The sign on the door clearly says «last wash at 8pm, closing 9:30pm» and the person in charge literally yelled at a woman who tried to do her wash at 7:45pm
4. Several times I’ve folded my clothes across from a «gentleman» eating ribs and fries directly on the folding table
And as if that wasn’t bad enough–
5. Some kid hit me repeatedly while I was waiting for my wash.
If the owner or manager is reading this
GET YOUR S*%T TOGETHER