Natural Cleaners

I’m reviewing for the dry cleaning services. It’s pricey but this is where I’ll take my dry cleaning if I want to do the absolute best for my clothes. Not only did my suit come back looking brand new, but the tiny pen stain on my blouse that I swore to the man wouldn’t come out (because it had been through so many dry cleanings previously without moving) had actually disappeared. I think the man working there cares more about my clothes than I do, and I’m okay with that.

I do like this place, and the owners are friendly, but their credit card sale minimum is 40 dollars which I find inconvenient and unfair to the customer. Especially considering the cost to dry clean two suits is around 35 dollars.
From what I can tell, the standard card sale minimum standard should be 10 dollars:
Just be advised, if you do not have cash and spend less than 40 dollars, you will be forced to pay a $ 3 + ATM surcharge.

This is the worst place ever. The tailoring is so bad I can’t even give it a low enough rating.
The drycleaning of the shirts, with hand finish, is actually good, however, that is unless they ruin your shirt then try to explain a mysterious big brown square stain on the shirt that was not there when you brought the shirt in for a simple pressing. The shirt was not even dirty so it did not even require drycleaning. The pick up date changes every time you go in to pick up your order. it seems that each pick up date is extended to yet another new date. The best part, they never cleaned nor completed my last order of alterations to my three pairs of pants, had me pay for the order, and then they never even told me that they had not even worked on the items. Embarrassed that they had not started work on my items after 3 prior delays. Do not use this dry cleaner. The worst experience in my life. The dry cleaners on Manhattan Avenue in Greenpoint are just not used to dealing with finer clothing. Consumer beware.

I have gotten any dry cleaning done here but did get three dresses altered. They are such sweet people, and the turn around time is great, and i found the prices for alteration to be reasonable. $ 35 for my bridesmaid dress and somewhat cheaper for the one layer dresses.
Really, the only complaint i have is the lack of air-​conditioning, but i was not going to deduct a star for that, because i’m not a douche.

I wish Natural Cleaners was open on Sunday.
I wish Natural Cleaners stayed open til 8PM Monday to Thursday.
I wish Natural Cleaners accepted credit cards.
I wish Natural Cleaners would relocate to my block.
I wish Natural Cleaners could clean my clothes in a way where I never had pay for dry cleaning again.
Those are my only complaints.

I have been to a lot of cleaners in my life and this is by far the best.
Not only do they do the best job with your clothes, the service is so amazing. They go above and over everything with you. Explain everything to you. Always done with a smile. Now ever my parents travel here from Clinton hill just to get their clothes dry cleaned

Always helpful. Everything is always clean and everyone is nice. Everything is dine on-​site. They even do rush service.

This is definitely not a cheap cleaners, but you are absolutely getting what you pay for here. Like other reviewers I’ve been a customer since before they went green (when that wasn’t even an option) and I’ve been happy with the quality and standards of their work throughout. I will admit that I probably get a total of 12 items a year dry cleaned (I’m more likely to take the unrecommended risk of hand or gentle washing myself), but I’ve used their service for over 10 years.
In my experience they assess every piece you drop off, determining any special handling or attention that may be necessary (buttons that may not be compatible with the cleaning process, additional pressing that may be required, possible shrinkage risks for certain fabrics, etc.). They’ll also suggest any mending that may be needed (seams that have come apart, buttons to be replaced) at an additional charge.

I wasn’t bothered by the constantly fluctuating prices until they tried to overcharge me by $ 4 once. I haven’t been back.

I’ve been going to these guys for about 5 years and up until the last 3 – 4 months, their service has been top-​notch. Recently, though, it’s all gone to hell. I get my oxford shirts done there — laundered, starched, and on hangers. I began to notice that the shirts felt limp and almost damp, with very little starch. The collars didn’t seem to have any structure. I started noticing the owners bringing them up from either the basement (via the bulkhead out front) or from what appears to be the back yard (it’s the back door — when they open it to get my shirts, I see daylight. They say it’s in the «storage area». It’s not — it’s in the fucking back yard).
That explains a lot.
The married couple who own the place seem to be completely frazzled; the store is jammed, literally floor to ceiling, with laundry jobs. Clearly, they’re storing clothes in damp/​humid places because they’re run out of room inside. That’s all well and good — glad business is booming — but I’m not paying to have my shirts hang outdoors.
Anyway, I’m done with them. I just picked up my last batch of shirts (which I’d dropped off maybe 7 – 8 days ago, tops) and the backs of the collars are already drooping on the hangars. Unacceptable. It’s kind of sad because they were exactly the type of local business I love to support — good people who did what they did incredibly well. I don’t know if they’re overextended or what, but the decline in the quality of their services has been swift and steep — and it’s a bummer.

Great service, friendly staff and quality cleaning. I have been their customer for a while and the quality of the cleaning is always great.
Defiantly recommend it

I’ve been going to these guys back when they were a regular dry cleaner before they made the «green» switch. Very friendly, very helpful, and very committed to the neighborhood and the environment. You can buy your own reusable laundry bag and can pay upfront in cash for a discount.
Highly recommend.

I got my peacoat «wet» cleaned. Cost was $ 22.50 (10% discount for paying cash up front). Coat was ready in a few days and looked better than when I bought it.

I have been going to Natural Cleaners for wash and fold service for a while now, and am finally unhappy enough with the service to switch to a different place.
I initially really appreciated how much care they put into my delicates, and of course the general kindness of the staff. My clothes were late more than once due to a broken dryer and some equipment updates, which I forgave (although super inconvenient, I had to wait at least 2 extra days). Yesterday, however, my clothes were not ready by the promised time and I was told to come back in today. When I picked them up and took them home, they were ALL still damp, as if they had been dried for 10 minutes, and folded up as if they were dry (even the towels).
It seems like it’s a great place to bring your dry cleaning, but I recommend avoiding their wash and fold service completely.

When I had my boyfriend drop off a few items for me and found out what the bill was later, I was pissed. But when going there to pick the items up and talking to the lovely owner, I was amazed by his care and knowledge of how to take care of a garment. He not only understands the differences between fabrics and their different blends and weights, but labels and their actual garment construction. Sold. A nice reminder that it’s always better to pay the extra few bucks to support a business run by happy people who care about what they do.

As I type, Jane is rushing an alteration for me. I’m sure she’ll do an exceptional job, as she has with all past tailoring.
Denny has provided me with my funniest dry cleaning story to date: he ever so politely suggested that I remove my pashminas *before* eating!
Minus one point only because sometimes my dry cleaning isn’t ready when they said it would be.
The bottom line: My Levis will have their original hems reattached in time for my vacation — California, I’m coming home!
ERF

Jane laughed at me when I told her how short my inseam is, but then she explained hers isn’t much longer. They do good work and have repeatedly given me quick turnaround on alterations, though they do ask that I give more warning the next time (I’m working on it). Sometimes things take longer than expected but if you tell them it’s important they are really accommodating. I feel comfortable taking silk items to them without fear of their being boiled – I’m looking at you, J Rafa, since you destroyed my Tracey Reese dress.

The owners are the nicest people ever – they always ask about my husband when they haven’t seen him in awhile, which I think is incredibly sweet – and they do a great, thorough job. I have had Jane do alterations several times, and have always been pleased – although my husband says she twice made his pants a hair too short. (I do wonder if he was paying attention when she pinned them, though…) They recently cut their processing time by a day: it used to be four days and now it’s three. Also, if you prepay, you get a 10% discount.

This place is a bit pricer than I would expect to pay for dry cleaning, but I do like that they use natural dry cleaning processes. They also get massive points in my book for not batting an eye when I came in with a white cashmere sweater that was completely splattered with blood. (I had a run in with a set of monkey bars while playing at the playground, and my nose did not quite make it out in one piece).
So, I’m still on a search for cheaper dry cleaning options, but I’m pretty happy with Natural Cleaners.

Yes, it is a bit pricey — BUT — when I went to Natural Cleaners yesterday to drop off my clothes I was greeted by the owner, and I have to say the guy may be one of the nicest people I’ve ever met in my life.
His name is Denny. I could tell he is seriously passionate about his trade when he explained to me the extra care and attention he will take with every garment, as he carefully inspected each and every one for stains or blemishes… He even gave me his own cell phone number to call him with any concerns, questions or requests.
I haven’t gotten my clothes back yet — but based on him and his place — which was clean and full of friendly employees — I already have to recommend him.