New Active Car & Limo Service

Great experience and will definitely call them again. Prices was very reasonable especially during bad snow, they said the wait time would be 10 minutes and it was right on time. I will spread the word to call this place.

WORST CAR SERVICE !!! ever waited for a car for hour and a half driver came had no idea what the price were i had to call the dispatcher just to get the price and when the driver asked what the cost was he got a higher price than i got over the phone when i called. WORST CAR SERVICE EVER dont bother with them save your self the headache

Just the worst car service ever! Very rude dispatcher! Not only did they make us wait literally an hour, the car did not come and the dispatcher was way too rude! I was with my 2-​year old baby and they let us wait freezing. No heart! Some people just do not know the business they are into. This company should be reported. Just the worst ever!!! And oh! They gave me a price that’s way more than others charge! You guys shouldn’t be in this business.

Called a cab for my mom at 6pm. «Car will be there in 10 minutes». We go outside. I call. 10 more minutes. Again, 10 more minutes. 5 more minutes. 2 more minutes. «He’s getting gas». I call another company and they say 5 – 7 minutes but then this car shows up so I call them back to not come and my mom gets in, going from Ave Y and Nostrand roughly to 47^th St and 9^th Ave. Now, having waited almost 40 minutes OUTSIDE, I ask the driver politely to go the fastest and most direct route and even give him ideas (Belt Pkwy to 4^th Ave/​65^th St then up 4^th Ave to 48^th and then up 48^th to 9^th Ave OR Ocean Pkwy to Foster Ave which merges into 47^th St and it’s literally a straight shot). I used to live with my mom, I know 50 different routes to it which also means I know when you’re going too far out or around. My mom calls me frantically that the driver drove down Coney Island Ave and he’s by Ave C now (remember, should’ve turned by Foster Ave). I call the car service company thinking that’s appropriate so they can contact him via the dispatch radio. Guy shakes it off («he’s been doing this for 30 years, it’s his job to go the fastest route so I’m sure he’s fine, he probably dropped your mother off already» — he didn’t). Now I call my mom and she gives him the phone and I tell him she’s in a hurry since the car was late (she’s going to work) and he calls me «lady» and «darling» and gives me the 30 year speech THEN asks me sarcastically if I know where Maimonades is (two blocks from where the drop off is) so now I reply «I’m so glad you asked, because I live right there so yeah, kinda, I do. And the fastest way via Ocean Pkwy is to turn at Foster Ave». He tells me he’s just heading to Fort Hamilton Pkwy (which is a long road, you can be at Fort Hamilton and 90^th or 60^th or 35^th St, I need 47^th St.) That was a bad excuse. Then I call the car service company back AGAIN and tell them how rude he was and I get handled again «yeah yeah yeah». So now I’m really furious. I call my mom, she hands the phone to the driver again and he’s rude to me again. I ask where are you and he’s still on Coney Island Ave (why?) by Church Ave or Beverly Rd. You’re telling me that’s FAST? So now I just said «put your ego and century long experience to the side please, just turn at the next intersection and head towards 47^th St». He ended up by 30^th St or something and 17 blocks wouldn’t be a big deal if you didn’t already make us wait 40 minutes and give my mother a heart attack almost (she was hyperventilating). He then has the audacity to tell me that he’ll call the cops because I’m harassing him (I wouldn’t have to if his boss would’ve called on dispatch). I said «if anyone is calling the cops, it’ll be me». He finally turns where he’s supposed to. ONE HOUR LATER, he gets there. Wow, super fast. And it was supposed to be $ 17, but he «had no change for $ 20».

Had to take a car service during a heavy snow blizzard. This car service not only had cars available, where most of the locals were closed, but they didn’t increase their prices when the others were charging «time and a half»
The driver was safe and cautious when driving and followed all the rules of the road.
Definitely will use them again.