New York Inflatables Inc

New York inflatables saved the day! When my daughters bday party venue informed me that they had double booked I had to scramble to find a plan B. NY inflatables came through with one day notice to provide an absolutely gorgeous pink bouncy castle and some clown entertainment to boot. What could have been a complete disaster turned into an amazing party. From the first phone call I was treated with utmost respect and professionalism. My requests were handled efficiently, everyone was on time and helpful, and the whole process couldn’t have been smoother. Maybe we were lucky that it’s winter time so a castle was free, I can imagine these guys book up quickly in summer. I will definitely be a return customer, I’m already trying to think of what excuse I have for a party in warmer weather. Although this would have been fun even in the cold and snow! I’ve never seen a happier group of kids. Thanks again New York Inflatables!

Amazing experience! They were on time, easy to work with and the attendant was the best. Made the best birthday for my son and all the kids had a great time

Best prices and customer service, fast and reliable service as well. I was able to get my table and chair rentals as well as two bounce houses. The two gentlemen went above and beyond with helping me set up for my children’s party, I will rent again for sure.

Can’t say enough nice things about New York Inflatables!
We have used them for our annual street fair for a few years now. They are professional, patient, and seem to enjoy what they are doing. Who could ask for more? I really cannot imagine working with someone else. Their follow through (NYC permits, insurance, etc.) is great. We call them, order what we will be using… and then we have a good time!

BEWARE! I chose NY Inflatables because of their generous 10am-​8pm all day rental period. This was going to be perfect for my boy-​girl twins for whom we were having 2 birthday parties on the same day, with time afterwards for family and neighbors to enjoy the water slide we rented. NY Inflatables was an HOUR LATE showing up and another 30 minutes setting up before the birthday party kids could start sliding. THEN, they started taking down the slide at 6pm, not 8pm. When I called the manager, he apologized but was not at all sincere. He offered nothing to make it right. When I asked outright for $ 100 off (25% of the rental price) as compensation, he said he wasn’t giving anything. His very rude response was «read the contract». We had requested an attendant for the 6 hours covering the kids’ parties (but not the family time). Sure enough, the contract was for 6 hours of attendant AND water slide. It didn’t matter what the website said or what was said to me on the phone. He didn’t care that I was misled. He obviously wasn’t interested in having a satisfied customer. I tried to end the conversation by saying I would dispute the charges with my credit card company since it wasn’t getting worked out directly with him. He became outright belligerent and threatened to send lawyers after us for breach of contract and withholding payment. STAY AWAY FROM THIS COMPANY!