New York State Department of Motor Vehicles

Where do I start? This place is GREAT. It’s not often that myself or ANYONE says a DMV in the United States of America is pleasant experience. This isn’t a bad place at all and I have no complaints. I’ve been to this location twice and both times I made an appointment. I did not wait very long on both visits. The staff was surprisingly very helpful. Their were maybe one or two employees that had the personality of a dead body but neither of them were ever rude to me. My suggestions to make this an even better experience is to make an appointment, print out any needed forms, and fill them out before you get there. If you do all these things you’ll be out fairly quickly. Oh and listen up for your number, they move pretty fast here and you can miss your number pretty easily.

This was the easiest visit to the DMV I have ever had. Make sure to book an appointment online and everything will go smoothly. The staff was friendly and welcoming even though they had just opened. I got in at 9 am, and was out the door by 9:15. If you do plan to just walk in, go in as soon as possible! It was already getting crowded by 9:15.

Ahhhh… the DMV. One of the last places anyone wants be unless you just got your license and taking a picture for it or if you are picking up your license plates for your first car. Other than that… not the place of choice you wanna be on any given day. Thankfully this DMV location is reasonable… had to take care of a renewal here recently. Was here for two hours at best, which isn’t too bad. The worse part about this DMV location which is close to downtown Brooklyn is that you will barely get good cell phone reception here which is a drag. But I will admit, the workers here try to get people in and out as soon as possible so applaud them for that.

I set up an appointment to get my driver’s permit. Came on time at 9:15 on a rainy day and there was no line whatsoever. Had my barcode from the email scanned and received a paper ticket. Filled out a DMV form on the benches to the right. After I finished, I walked into the glass windowed area where I was given the test. Then I was told to sit at the chairs and wait to be called to take an updated photo. After that I sat down at the main benches again and waited to be called to pay for the fees and to take a quick eye exam. I was happy with the very short time I was there.

I cannot believe I am giving the DMV 5 stars. These are not for the facility — standard dirty government issue — but for efficiency and courtesy of staff. Had to change registration and plates to a new car. I had a 10:30 appointment. Packed a bag and planned to stay all day. They took me at 10:20 an I was done before 11:00. The woman who processed my paperwork could not have been nicer. Now in line at a kiosk to get a replacement with a new address. I should be walking out with my new license in hand in 10 minutes!

Call the day ahead. I’ve been to exchange an out of state drivers license 3 times unsuccessfully. The first time (Friday) the system in Albany went down. Everyone was turned away. The following Monday the system? Still down. Two months later? Proof of ID and DOB meant an old license or passport AND a social security card. Passport no longer valid for proof of date of birth. This seems to change w the wind. Call ahead.

Feels weird giving a good rating to a DMV but I had a pleasant experience. I arrived a little after opening on a Thursday to transfer my California driver’s license, and was done an hour later. The staff was pretty friendly, and really efficient. My one big complaint is this place is hard to find and is buried inside a mall. Had to ask a few people where to go along the way. Some more signs would go a long way.

I went to renew my license. The line was going outside the front door when I arrived but I finished in 50 minutes. The automated machines they use for some services really helps. They have lots of staff around to help. And the staff is friendly, helpful and courteous.

Thank you everyone for the most helpful advice to ever come from Unilocal: MAKE AN APPOINTMENT!
While the number calling machines around me crashed, chaos broke out, and people were fighting over their places they had held in line all day, I got to mosey in at 2:45, cut every single line, and was out by 3:35.
Turning in my old out of state license for a new one took all of 50 minutes… because I had an appointment.
Here’s the link:

I rush to this location after buying a car. In the afternoon to get it register I got in line was giving a ticket to my surprise my number was on the board (first time I’ve seen a number get called that fast) it all went down hill when I got to the counter I informed the girl — I just got my ticket 5 second ago and my number got called. I still have to fill out the Paper work — she gave me some extra paper I stood in front her and filled them out as fast as I could — she then took both paper and the car title — then she turns to me and say’s the signatures don’t look the same — I said what do u mean — I just sign both in front of you she then says she needs a supervisor — I said for what (supervisors come over and says I need a new title cause I sign different on the paper and on the title). I said to her are u kidding me — I just sign both of these paper in front of the counter I showed her my unique style in how I form
My letter she said the back part looks the same but the front is different– this is the dumbest thing coming from a supervisor ever — I took my paper drove to Coney Island dmv walk in — they took my papers no problems — walk out — I Avoid going to this DMV even though I live closer I drive all the way to CI

I went in for a transaction expecting to wait a long time that was the usual. The clerk at the front who gives the ticket was very funny, he made me lol. The agents were very helpful and professional with me. My transaction took 20 minutes in total, I was out in 20 minutes ! that is a world record for DMV, this is surely the one site you must come to for DMV services. The service has exceeded my expectations, never thought that was going to be possible. Or maybe, I am just an extremely lucky person.

No matter what time you go to the DMV there are always going to be tons of other people in front of you. This particular trip I had to wait in a long line to get a ticket to figure out where to wait; Knocking off a star because I liked when those who were more tech inclined could go up to the kiosk and get a ticket, while others who needed to talk to someone could stand in the line and have someone select their ticket for them.
Once I got my ticket, it was for a number that was 20 behind the sequence of numbers for that letter so after sitting down, quite confused, for about 15 mins I got up and asked the guard what I was supposed to do.
Luckily he sent me to a woman who reissued my ticket. This new ticket number was also reflecting a number that was behind the ones that were being called in the group (letter). I waited it out and 5 mins later I was called to complete my 3 minute transaction (turning in plates).
The lesson here is that the numbers are not always called in sequence and is according to what you need to have done. So if you have d300, don’t sweat if the current number being called is d420, they jump out of sequence sometimes.
This trip I got super lucky and only had to wait about 20 or so mins for my very short transaction, but other times I have been has been a 2 hour ordeal with agents that are short with you and slow, and lines galore.

This is about as good as it gets for a DMV, in my opinion… I made an appt and was a tad late, but they still honored it and once I got my number I was in and out in less than 15 minutes for a NY state license renewal with new photo and eye test. Super efficient, although I was told by one of the agents there that once August rolls around it gets a lot busier.

I had normal woman who help me at list they understand what I need

Was in and out in exactly 13 minutes to exchange an out of state id for a nys license.
I HIGHLY recommend that you…
MAKE AN APPOINTMENT
MAKE AN APPOINTMENT
MAKE AN APPOINTMENT
Online
!!!
Quickest experience at the DMV, ever.

Book a reservation!
Make a reservation!
Reserve your spot!
This was by far the most efficient DMV I’ve been to. I made a reservation online and was only there for 15 minutes! This «office» is huge with a lot of available seating and large screens where you can see & hear the upcoming numbers being called. It was packed, no surprise, but the people who looked happiest weren’t waiting in line for a number. If you make a reservation, you get a bar code via email, scan it when you get there, and in return you get a ticket.

Having been to a fair share of DMVs throughout my life, this one is definitely the best one. Allow me to give you great advice: do everything that you can online, print it out and present it when you arrive. Through this, I was able to get quick service. Got my new license and car registered quickly.
Keep in mind that it is a DMV, so don’t expect 5-​star restaurant service. Do your part and you’ll be out of there quickly. As for the place, it’s huge and clean. If you have a question, there is always someone around to ask. One may not know all the answers so simply ask someone else.

Out of all the DMVs in the city, this one is in a mall. It will take a long time like all other government offices, but there are several ways to kill time there. You can just sit in a chair, or you can go to Target or Marshalls. You can even get drunk at Applebees or Buffalo Wild Wings.
At least, if you have a number, that is. The lines generally take an hour, and you might see something amazing.
I saw two grandmas get into a shoving match while I was taking the written test. One was black and the other was Russian, and their families got involved. The black grandma was beating the Russian grandma with her cane, but then she snatched the black grandma’s wig off. That was when some random guy in a track suit wearing Beats headphones started dancing in the middle of it. Then the security guard threw everybody out.
Granted, it isn’t every day you you strike YouTube gold. But if it were to happen anywhere, it would be here.

I’m kind of freaked out by the fact that I am actually choosing the «Yay! I’m a fan.» rating for the DMV. And yet, here I am, doing it anyway, because while I’m definitely not a fan of dropping $ 17.50 to get my address changed on my license, if I had to do it somewhere, I’m glad it was here.
To echo those before me, MAKE A RESERVATION. Seriously, it will change your whole day. There’s a bit of a queue to sign in, but if you can make it sometime during the work day, you’ll be alright. I think I was in and out in 10, 15 minutes tops. Everyone I dealt with was efficient, and when I’m at the DMV, that’s exactly what I want. I don’t need warmth and smiles, I want to be in and out as quickly as possible, and that’s what they accomplished.
Knocking down one star for pen vending machines. How cheap do you get?

The only reason this is not a 1 star review is because the online appointment system worked. My number was called within one minute of my arrival. Unfortunately, all the speed in the world is useless if Patty and/​or Selma can’t copy over your address from a typed form without making TWO mistakes. I then spent an hour on the phone with the DMV in order to fix the in-​person DMV mistake.
Entrance is on Ft Greene, walk under the overpass to the mall on the sidewalk for the closest door. Bring a pen. Bring your paperwork. Know how to turn up the brightness on your phone if you want your appointment barcode to scan. Be prepared for no one to answer your questions or help you. Check over the temporary license paperwork they give you BEFORE you leave the window!