NY’S – Finest 2 French Cleaners

Worst customer service in the world. The woman who works there is VERY rude and straight out lies. I will never do business with them again. Charged me $ 100 for a rug and delivered it without cleaning it. We took a lint brush and there was hair all over the rug. Unbelievable.

I would give this place no stars if I could. I dropped off my wedding veil that I borrowed from a friend to get cleaned before I returned it to her. They said they cleaned wedding dresses and had no problem cleaning a veil. It wasn’t until I called to pick it up that they told me there was a problem and that I had to go see what happened. There were multiple holes in the veil because the lady said the comb punctured through the material. If you are a dry cleaner that has wedding dress/​accessory cleaning experience, why would you not take into account that there is a comb attached to the veil as most of them do? I was extremely upset, especially because it wasn’t even my veil to begin with. It was worse enough that I had ruined such a special piece of my friend’s wedding day memory, but the lady that worked there said she would give me $ 100 for the ruined veil. If you have experience purchasing veils, you know that they are not cheap and can run upwards, even higher than $ 400. The veil I brought in had elaborate beading and intricate detail which cost much more than $ 100. I explained it to her and she said she would make me a new veil, but when I suggested that she give me more money (even went as low as $ 150), she refused. She would’ve replace it with a cheap version. She kept saying she had to go home. well what about my ruined veil? After about an hour she gave me $ 150, but not without charging me for other dry cleaning fees I had for my husband’s suit. I was so fed up and exhausted at that point that I paid her and realized afterwards that she still charged me to clean the veil. I am so upset with my experience, and am just glad that I decided not to clean my wedding dress here as well. Nothing can replace my friend’s veil and I would never recommend this place to anyone.

Fantastic dry cleaning experience. The definite go-​to place in Bay Ridge. They cleaned my dirty, stained, old Rangers jersey to the point of looking brand new, for $ 3.50! Super polite, and efficient. The only dry cleaners open on Chinese New Year (which was very convenient being that I was scheduled to pick my jersey up that day). The woman who took care of me was all smiles, and even remembered my name and my order. Will definitely be returning. Highly recommended!

Been using this cleaners since 2009 summer.
All my dry cleaning is done by them, as well, any alteration i’ve had.
I love the work they do and feels great to walk into a place and they greet you like a long time friend.
I recomend all my friends to go there.
Prices are good too!