Pacplex

Its really sad that such a huge facility with so many amenities must get a 1 from me. Ive been a member for a few years now, even before this new ownership of about 3 – 4 years. I dont know any other facility like this in Brooklyn. I mean it should be 1 of the best places to workout, relax etc yet its become a place that seems like it mostly for kids and i mean loud energetic pre schoolers, elementary, hunior high, high schoolers, kids of all ages. The spa/​pol area often has obnoxious horny teenagers steam room, the hot tub, the pool. The hot tubs been out of service for about a year now its blocked off and looks horrible, the picture of the water lounge area on here is old and very deceiving. The area including the steam room is really dirty, smells funny like mildew, not well kept at all and not very relaxing. There was a time i could tolerate but it just gotten intolerable in the past few months. Ive made complaints with no improvements, so just stop. I plan to keep my membership for another few months if no improvements ill cancel but they have out door pools and i mean it would be really nice if they could make major changes to improve the experience at this place. In the winter the outdoor pool is left wide up with lots of nasty build up, The pool area is often forbidden bec they teach alot of classes but when their isnt class theirs still way too many underage in their playing around, cant get a good swim, and kids even in the steam room ughh so frustrating, after work u want to work out relax and detox a bit, just doesnt really happen anymore. The indoor track on 2^nd floor is cool when its not raining bc thwre are some leaks as well as small denta in the ground so be careful when running. Overall #rundown and disappointing bec this place can be a beautiful place and a cash cow. Overall: dirty, not always full use or good experience in pool/​steam room/​hot tub area, sometimes closed completley off for jews curtains up and all and no one else allowed if not jew, more indoor childrens amusement park.

Goosebumps Spook-​tacular Halloween Event!!! (Saturday Oct. 31)
I agree with everything Tanya A. from West Bronx wrote!
What’s Up. Tanya…We were the family right behind you on line!
**The event was VERY poorly organized! To begin, the event was advertised to be from 1pm to 7pm.
The doors didn’t open till just after 2pm and it took about another 30min for us to get in from the front of the line (you would think they were doing weapon scanner checks, like at an airport).
Once inside there were NO Halloween decorations throughout the space. And to my surprise we were told that in order for the kids to play in the bouncy houses we would need to
buy tickets (2 – 3 tickets) per child, per bouncy house at every attempt to play in it… at $ 1.25 per ticket!!!
When I and after speaking with others at the event, purchased our admission tickets online was mislead to believe that the purchase of admission was to include and
enjoy if not all but at least most of the described entertainment… especially the Haunted House! So basically the admission of $ 16.82 per person (x4) just allowed us to enter and
get a couple of candies off of a table. As for the haunted house that also wasn’t included with admission and at 3 tickets per person, you’re talking another $ 15 for us. ARE YOU KIDDING ME!
But it gets better because the haunted house wasn’t ready. They finally got they’re act together at about 3pm. We were on line for roughly about another 30min (3^rd family in line) and all along no one seemed to know anything at all when asked.
Everyone seemed to be doing they’re own thing while guest were looking to each other for answers! So me giving it the benefit of the doubt of them setting up. I was expecting a very thrilling experience… It turned out to be the very worst attempt at a haunted house!
I paid $ 15 for a 1min. walk-​thru of what seemed to be a tent draped in black garbage bags,
a smoke machine and two workers in complete darkness howling at us… ONCE AGAIN ARE YOU KIDDING ME!!! I could have done the same thing in my garage!
There are a few other things to mention but I rather not, let’s just say that my family and I along with other guest weren’t very happy at all and I couldn’t wait to leave.
I would NOT be going back and I wouldn’t recommend this to my worst enemy… I’m even embarrassed to say I went and was taken for my money! RIPPED OFF!
It’s a shame that venues like this take advantage of families like ourselves, who not only try so hard for our kids in looking for fun and safe things to do with them but are willing to pay for it!!!

Goosebumps Halloween Spook-​tacular more like Gooseblisters Halloween Rip-​OFF!!!
While this may not have been an event sponsored by this establishment, they did host the event Planner: Empire Entity Inc | Showcase Entertainment! This even was supposed to be from 1 PM to 7 PM. They made parents and children wait in the middle of the parking lot for and hour and fifteen minutes. Then they had the audacity to give sandwich bags of a few paltry candies and cheap toys and advertised them as «Gift Bags!» After waiting all that time, there was a table for a Tax preparation company «Liberty Tax Service» that they wanted you to sign up for. Nobody signed up for that! Upon entering there was a stage and very loud rap music being played, which is not appropriate or even comfortable for children to be listening too all through the event. This was a sea of concrete sprinkled with one (1) Candy station with some cheap candy thrown on a table. Three (3) bouncy houses where children had to remove their shoes. One (1) slide that the children had to remove their shoes to access. One (1) area where a handful of popcorn or cotton candy was being forced upon the kids for 2 tickets. To add insult to injury they had a lady with a cake table who was selling cupcakes and cake-​pops for cash and not for tickets!!! One (1) face painting station, an airbrush tattoo station and wait for it… a basketball hoop so far up, no little kid could play for a non-​existent prize. Oh and big deal, a money grab which probably had $ 5 in singles in it, and a bunch of useless tickets. I walked around this place for 5 minutes, grabbed my child who was crying. He said and I quote «Mommy, where are the Goosebump characters? This is not a carnival this is a rip-​off.» I don’t know what happened after I left, but I know this was not what advertised. (See below
«The Deal
$ 33 for an all-​inclusive package for two (up to $ 48.47 value)
Each package includes 20 FUNTix for games and rides, two general admission and two haunted house admission tickets, a gift bag, and two raffle entries for the sweepstakes giveaway
Goosebumps Halloween Spook-​tacular
The Inspiration: R.L. Stine’s children’s book series of the same name, which feature young protagonists in scary situations with a comedic twist
The Sights: Halloween-​themed bounce houses, a spooky magic show, obstacle courses dotted with ghosts and monsters, a dance competition and costume contest, trick-​or-​treat stations, face paint stations, and giveaways
The Cause: St. Jude’s Children’s Research Hospital, where a portion of the proceeds from the event will go to assist young people tackling cancer.»
Now how are you going to rip off a bunch of parents and kids and then say «Oh it’s for the kids?» I contacted the event holder and got an answer one day after the event apologizing for my experience. He offered to refund me my money and sent me a free gift certificate via email to get my upcoming years taxes prepared at no charge at a Canarsie Liberty Tax Office. Long story short I had to contact Groupon to get my money!

March 2014 we Paid $ 800 (membership discount price) for a baby shower. The space was spacious, tall and open. We knew we would have room for all the people, décor, food etc. they have cute booth seating etc. They offered the bar and catering but we declined and had our people cook. We were told we would have all morning before the baby shower to set up. The Friday before the event all of a sudden they are teaching a CPR course. We asked if they could do the class in another room since we were promised to have all morning to set up. Mind you I had my own set up different from the decorators who were doing the balloon arches etc. the lack of organization, professionalism was enough for me to never recommend this place. As I am trying not to stress out the 8 months pregnant mom to be, it left me scrambling to set up in a rush and be late to the event that I planned. They have a stage and did not give us the skirt so you can’t see under the stage where the mom to be sat with her gifts. So in all the pictures you see this tacky exposed wood. Nice way to remember your baby shower. I wasn’t in any pictures because I had to run around setting up because they cut my set up time down to barely 2 hrs before the event. Months of planning, organizing… to be majorly inconvenienced because this location is just money hungry. Called back to explain how horrible the experience was and was met with the most uninterested people. It’s like they got their payment and could care less. Well guess what… I have another shower coming and I know where we will NOT be using. PAC PLEX… if your going to provide a Venue be mindful that there is a lot of money being spent beyond the Venue location and most of all this is a celebration and would like to be celebrated happily without the nonsense such as lack of organization and staff that just don’t know how to talk to people. All people want is what they paid for. For us that was a location for an event and time to prepare for it. And if it cost more to get more time then say so but a large complex like this could teach a CPR in another room when you promise an entire morning for the shower booked that day also. If your only good for physical activity and exercise then don’t pretend to be a venue to hold events.

This is a solid gym for those interested in using free weights and machines. It’s a very spacey gym with lots of room to maneuver about. As another reviewer noted, it is very «ghetto» — lot’s of cursing, N-​word, etc taking place. It’s the best option in Canarsie for the regular and casual fitness enthusiast. They have a large parking lot, but cars have been known to be vandalized due to poor lighting and distant unobserved areas.

This gym needs an complete overhaul in repairs to bring this back to being a substantial gym. It has had its time but after Sandy destroyed it, you would think the owners cared enough to finish the repairs to bring back a clean and properly useable facility. This post is to give anyone thinking of joining this gym the scoop on what really goes on in this nasty place.
Pros:
Huge facility
Friendly staff
Cons:
–The parking lot is terrible and needs to be repaved. Eventhough it’s very spacious, there are so many potholes that you have to swerve around not to lose a bumper or damage a axle. Not to mention some of the holes have been filled but created bumps that you have to be careful driving over.
–The facility is absolutely, repulsively filthy and disgusting. It is rundown and has a HUGE mice and roach problem.
–Word to the wise: Don’t put anything in the lockers in the women’s locker room. You may bring one or some of those little critters home. From the first time I walked in that locker room and open a locker door and saw a family of roaches run for cover, I haven’t step foot back in that locker room since.
–Let’s not forget that bathroom portion of the locker room that the staff has failed miserably to clean at any point in time. Plus, the shower area which you can clearly see mold/​mildew growing. I would compare it to a public park bathroom.
–The common workout area has a lot of treadmills and elliptical machines which almost 3 out of 5 are broken, not working, missing pieces and falling apart. Same goes for most of the workout equipment they have on the floor to be used.
–How they manage to have ONLY 1 Stairmaster in the whole facility, which is broken half the time is beyond me. I spoke to 2 different workers about getting another one and they both said management is too cheap to buy more and better equipment… NICE!
–You can visably see the dirt and dust on and under all machines in the entire gym. Some have cob webs under them.
–Can’t forget the joke of a cleaning solution they have in 1 – 2 spray bottles circulating around the gym to wipe off machines. When the solution is finished, they simply fill the bottle up with water… SERIOUSLY! -
–Based on the condition of the rest of the facility, I would highly recommend not getting into any of those pools.
–The gym is fairly empty before 6pm but mainly in the summer. During the school year you can barely get on a treadmill and half the machines due to being hogged by different HS’s football teams and track teams.
–Good luck if you are expecting fresh air or air conditioning. Sometimes the gym is so hot and humid with the air too thick to breathe and workout.
–Paying $ 40 a month I guess is reasonable to use the equipment. But you have to pay and extra $ 20-​$ 30 a month to use the pool or take classes that are only available in the evening. The negative is there is no regulation on people taking the classes or using the pool. I’m a little pissed off when I see a person in the pool or taking a class that pays $ 40 a month, while I’m paying $ 60 a month for the same services.
I had my membership for exactly one year due to not wanting to pay all those outrageous fees for cancelling early. I’m back at my old gym Crunch, its more money but definitely worth it after experiencing PacPlex formerly known as The Paerdegat Gym.

I’ll give the good points first. The staff is accommodating and pleasant (especially one lifeguard, Antonio.) The indoor pool is spacious and warm. There is ample parking.
The negatives? The facility is dirty. The locker rooms look as though they are rarely cleaned and the shower area is worse. I rinse off the chlorine in the shower at the pool and wait until I get home to take a real shower. The gym equipment is often broken and the air conditioning in the gym doesn’t work.
I enjoy swimming that’s why I continue to go there. I’ll bet there are other gyms that have better facilities.

Had an event there recently a birthday party for my baby who turned 1. It was a pool party followed by a party activity fun station. The pool and face painting portion were fun but after that things went down hill. It was very unprofessional. No direction given to myself and my guest. There were nothing but high schoolers assigned to my party and they were clueless. I paid extra for them to decorate and I even provided some of my own decorations and I wasn’t satisfied with that either. Pizza and soda were to be provided for the children. There weren’t enough jugs, cups, and on top of that the jugs were dirty with things floating around in them. There were 3 parties going on at the same time. Myself and some of my guest kept going back to the front desk to request napkins, cups, juice, and other utensils that should have been provided. There weren’t any speakers in the party room to play music which was also included in my party package. Some of my guest went out to buy extra juice for the children which the facility said they would provide. I would NEVER have another event there. I was highly DISAPPOINTED.

Great gym. Recommend just wish memberships were cheaper when you sign up to just use the weight room section. If 40 $ a month is good for you its definitely a great gym not 2 packed

I take many classes at this gym, but for Yoga Sky is a great teacher he demonstrates and takes the time out so you can learn how to do certain movements he is the best !!!

Come here to play basketball. The gym is pretty cool. Not a bad deal. 10 bucks to play all day

The front desk people are pretty nice.
I guess at the time of my initial review it was a bad day.
When they were taking my member picture, they guy made me smile. I just dragged myself out of bed to work out I don’t wanna smile, lol.
They need to fix the parking lot ASAP.
It’s pretty big, but the demarcation for the spots gone and it rough road.
The gym is never too crowded.
Wish there was more than 1 stair master though.
I haven’t used the pool, sauna, or basketball courts so I can’t comment on that.
I will be coming on my own without my trainer, I just need to fit it in with my work schedule.

Great facility for basketball and only 10 $ to walk in as a guest. Wish they would upgrade the floors though since its dusty concrete

This place is a dump and the hours suck. Will close the pool when they want not keeping to the hours published and refuse to let woman swim at times. Stay Away

I recently signed up for semi-​private swim classes for my wife and I as I used this gym in the past and it was okay years ago. However, although they have had a face lift to the property they still lack being professional and treating customers with the respect they deserve.
After we signed up a swim instructor was supposed to contact us personally but never did. I had called and left numerous messages but no one responded to our calls. Finally I requested a refund and I had spoken with the membership manager again who gave me the run around and said he could not help me with my refund and that I had to speak to the aquatics coordinator, someone finally answered my calls and told me that only the manager could help me. Meanwhile, everytime I spoke with him, he acted as if I was a nuisance, was very rude each time I asked a question about my refund and was very unprofessional!
Please stay clear from this club as they lack the customer service and professionalism each customer is entitled to. It will take me 5 – 10 business days in order to «process» my refund since signing up one month ago. THIS WAS THE WORST EXPERIENCE, CUSTOMER SERVICE-​WISE, THAT I HAVE HAD IN MY LIFE. I wish I could give them a lower score!

Disgusting pool ghetto people stay away. I could only imagine how dirty water is

This gym is not that special. This gym got hit during hurricane sandy and has since been «rebuilt». This place is STILL outdated and dirty. The locker room is scary, the benches are old and rusty, the floor is dusty and dirty, the lockers are rusty and have old paint on them. The sinks in the bathroom don’t work, the toilets (old toilets with a lid!) don’t flush and are always dirty, the shower stalls are dirty and the bathroom smells. The gym equipment is a mix of old equipment and a few semi-​new pieces thrown in, most of the machines are old school, nothing modern. The equipment isn’t clean, and the «stretch area» has one mat for the whole gym to use and its filthy. Weights and other equipment is dirty, you can see sweat marks and dirt/​rust on it. There aren’t enough dumbbells to go around, and sometimes there is only one weight (maybe someone is stealing it?), for example if you want to do dumbbell curls, there is only one 15 pound dumbbell. There is an indoor pool which is meh, if there are more than a handful of people in the pool you will end up getting kicked in the face when someone swims by. Some staff members have no sense of urgency when you ask for help. No clear updated event/​class information on the website or on printed papers in the gym. Some of the members are psycho, but every gym has a few nut jobs. Also the prices for membership should be lower, their rates are above other gyms in the area, and the price to bring in a guest on a day pass is $ 20! I brought in guests from out of town one day and I was embarrassed twice, once for having to pay $ 20 to use the gym once, and then embarrassed again when they saw the facility. Location of this gym sucks, it only works if you have a car, and parking here sometimes gets grisly if there is an event, or if there is snow its not plowed well and there are limited spaces. Parking spaces aren’t clearly marked and sometimes people double park and could trap you in. Avoid this gym and take your money elsewhere.

I hosted a community event here (was selected by others in the group) and I was sooo not impressed. Not only is the location inconvenient for those who don’t have cars but it’s dirty and the staff is unprofessional.
The bathrooms for the soccer field and basketball courts are ridiculous. I’ve used better restrooms at roadside divebars in South Carolina. Based on the condition of the other spaces I would not feel comfortable getting in the pool.

I used to come here as a kid and take gymnastics, so I was really excited to come back as an adult and workout. About a year ago I came back as a guest and was greatly disappointed by the run down place I saw. It looked like over 20 years later they hadn’t fixed anything. Fast forward one year and one super storm later and this place has undergone a transformation. Everything is being rebuilt. New equipment/​machines are being installed, the restaurant is redone, and the place is getting changed from the inside out. (renovations not complete yet).
The membership prices have gone up, and they don’t allow you to try ANY classes before you join as a member (classes of course not included in the basic membership «/​) With all that being said I like this place. It’s never too crowded, comfortable enough to stay for a long workout, not too many frills or distractions. $ 40/​mo is pretty decent to get healthy. One complaint; I wish you could check the classes out before paying an extra $ 30/​mo to get access to them.

I love this gym. been going here for about 3 months now. they’re currently rebuilding the entire place and its coming together pretty good. I mostly go here for the gym but the also have a mini indoor track, a pool, a sauna which i haven’t tried and they recently opened up a power gym (im going to live in this place). they are also building 3 basketball courts. People you get what you pay for. i switch from planet fitness to here and I do not have 1 regret. the staff is pretty friendly and it is never crowded. i love this gym