Pampered Paws

I was dog sitting for my girlfriends dog, and thought I’d surprise her with having Gia groomed. After reading the reviews here I thought I’d give PP a try. I’m glad I did. I was able to get an appointment the morning of, and took her in. The owner was very nice and welcomed me and Gia when we arrived. I handed Gia over, and was very impressed by the way she was handled… welcomed with a kiss (the dog, not me). I gave instructions and was told it would take 2 – 3 hours.
While Gia was being groomed, my girlfriend picked me up, and a bit later I was called to pick up the little princess. She was surprised and we both were very happy with how the cut turned out. Gia, as always, was happy to see us. She was not at all stressed, and seemed just fine… an indication that she was treated well and was comfortable. Price was reasonable as well. Though Gia lives in Long Island, we may continue bringing Gia here (she spends weekends in Bklyn with me).
I recommend PP… and would be remiss in not mentioning the groomer, Nickie, who did a great job.

I called to make an appointment on the same day to get my 14 year old Jack Russell’s nail trimmed, since it was getting so long, she was unable to walk. We came in with a warm welcoming and the job was done quickly and efficiently– only took about 10 minutes! After we got home, she was wagging her tail and walked with no problems, and it’s all thanks to the professional and friendly staff!

Just picked up my dogs from having them boarded at Pampered Paws. Amazing experience, friendly staff, easy process. I could tell they genuinely cared for my dogs. I will definitely be taking them back.

Took my new cat Allie there — apropos named Allie because, well, rescued her from alley behind my building. Not a big believer in cat grooming for a domestic short hair but man oh man did they clean my girl up! She smelled so sweet they even cleaned her ears and trimmed her nails. Not scratching me anymore.
Highly reccomend this place it’s swell. Met the owner she talked forever and ever wow that girl can talk! But she’s very passionate about the biz, maybe that’s why she’s so good at it.

Very nice place! Gave my chihuahua beautiful cut, wash and clipped her nails. She smelled beautifully and even got a free bandana. Place accepts credit cards which is a big attribute for me. Loved it the most out of all places I’ve been to.

I left my babies for a week while I was on vacation here. When I came back my dogs were clean, shiny and tired of playing with other dogs. Luisa always updated me with pics and messages everyday.
I will go back there definitely.
She is very careful and always available.

Very happy with this place! First time here and I have no complaints. Reasonable price, this is probably my favorite place out of all the places I took my dog. Definitely coming back!

I came here because highly recommended. I have a 10 yr old pitbull who I usually bathe though wanted to get him his nails clipped so brought him here. I have been always scared to do this myself and he needed a good cleaning so let’s see? Louisa the owner and Vinny the other groomer was able to get most of the nails, they were patient, they cleaned him twice… Thank God because he was super stinky!!! Plus they are reasonable $$
Will be using them again.
Thank you.

I bring my Kyomi here after trying to find a groomer who knows exactly what I like on my pup, and this is the only dog salon who really listens to me. People always stop to ask where I take Kyomi for her grooming because she always turns out so pretty. I recommend this place for grooming, since the dogs are not kept in crates, and the people that work here are very friendly.

This place is great!!! Everyone was extremely friendly and courteous. Thanks again for taking such great care of Penelope. She looks absolutely gorgeous!!!

Pampered and paws is a beautiful salon, and u can tell the owner really put a lot of time and effort into making this a welcoming place for our furry friends! The grooming area is quite spacious and the stuff does a great job keeping it clean! There is a very cute selection of doggie clothes, too!
I brought my Hava baby there! The groomer did a fabulous job with the haircut!
I absolutely loved this place! I felt confident leaving my baby there! He was so happy and handsome after grooming!
I will def come back!
Thank you guys!
Peanut&Nikki!

I will begin my review by saying I really wanted to like this place because the owner does seem friendly, however they have disappointed me one to many times. The cut itself is OK. I have a cocker spaniel and he has been groomed by a different person each time (it seems like there is different staff each time I have gone-​red flag if u ask me). A few mths ago I go to pick my dog up and was told he had to stay a while because the groomer cut his pad– it was bad. I waited about 15mins and was told it was ok to leave. He bled for another 2hrs after I left… I forgave the groomer because hey, mistakes happen and she appeared genuinely concerned. Then I get a call a week later from the owner herself who wanted to see how he was doing. she then proceeded to tell me she fired the groomer because she found out she was HITTING THE ANIMALS! Again, like a fool I took him back there… I appreciated her honesty and felt I shouldn’t one persons mistake against the business. When I picked him up he was hiding under the register and look terrified. When I got home I noticed one eye was really red, teary, and he could not open it. They also did not trim his nails! I regret ever giving this place my business and trusting them with my dog.

I have taken my persian cat Muffn here twice. I can’t begin to say how happy I found a place that has a groomer for cats who knows what shes doing. My cat not only smells amazing when I pick her up, she’s not scared or shaking like all the other places I’ve taken her to. The cat groomer at this place is great and I will continue to take Muffn here always. Gotta find out what that shampoo is because it smells great!!!

The owner seems nice but that’s about all I can say.
1. I think they need to stick to grooming; not breeding.
2. The grooming was ok. Looked good until we got home & noticed it was uneven.
3. She’s just a puppy & we told them to let us know if she’s not sitting still. When we went back to pick her up we were told she was super good & didn’t move. Ok. A little weird as she’s always active.
That night we noticed her left eye turned super red & the next day the right eye. Not knowing what it was I took her to the vet. The vet said the pup was too stressed out over the grooming. She must of been very active & they forced her to sit still or something.
Her eyes were horrible.
So now I was stuck with a high grooming bill plus a vet bill.
No thank you.

Soooo I took my two kids here for a bath and boy where they smelly! I have a 5 yr old Yorkie Bailey who is very pregnant and my room mates dog Jack Daniels who is about 9 months old. This was his first grooming experience and he looks so handsome! I called and spoke with Luisa and she was so sweet, and I was able to get them in yesterday. She went over the pricing with me, and was very detailed so I didn’t have any surprises. It was very reasonable for what I have been finding to groom two dogs that are about 8 lbs. I loved the place because it was very open and all the dogs were in a penn styled environment and they weren’t caged, there was no barking what so ever which was a shock to me! Every other place has dogs howling and its so loud, but they only barked when they wanted you to pet them! They also asked me if it were ok to put Bailey in a crate if the other dogs bothered her being that she is pregnant, and I said it wasn’t a problem. I felt really confident leaving my dogs with them. I told them they needed a new look for the summer since they are long haired dogs and just shave them down and just to do what they thought was best, we aren’t picky, we just wanted them clean! A few hours later I picked them up and was so happy to see them! They smelled wonderful and looked so cute for summer! Especially Jack Daniels with his huge ears! I will def be bringing my babies back there with the way they came back, and they also told me they didn’t need to put Bails in a crate so I thought that was really nice. The only issue I wasn’t too fond of is the door, you have to wait for someone to come open the door for you and there is no door handle, the door is always locked. I suppose is good or bad but I was just confused trying to get in, other than that I will be telling every pet owner in my area about this place and will be a regular customer! Thank you guys so much!

I hate to do this because the owner is really nice. But when I think about bringing my dog here again, I just feel disappointment.
Let’s start with the positives:
–Really nice owner.
–Dogs are able to roam free before/​after cuts instead of being crated.
It first started when I was looking for a new groomer after my dog’s old groomer left the place. I called a few places and settled on this one based on both the good reviews and price. I was forthright with my dog’s breed, size and issue and was quoted a range of $ 50 – 65. Knowing my dog’s issues, I figured it would be $ 65 and I’m fine with that.
Anyway I booked, brought him in and even remembered to bring in his vaccination records. My husband and I talked to the owner for a few minutes about general nonsense. I said that I wanted the dog’s hair was just too long at this point. Never was I asked how I want his hair cut. It was kind of spastic in there, being a Saturday, so it was really hard to get anyone to focus on anything.
Then I give them the instructions about his issues. (Remember, I had already told them this over the phone when I made the appointment.) I specifically said that he doesn’t like his paws touched and he specifically really doesn’t like his front paws touched. I say this both so that the groomer can work with him and relax him from getting stressed out AND ALSO because I don’t want the groomer to get hurt. I could be all slick and shady and leave this info out but I *ALWAYS* mention it in everyone’s best interest.
Several hours later, we get a phone call that the dog is ready. Great! We get there 45 minutes later and I don’t even recognize my dog. They really shaved him down and he looked like a naked pooch. I wasn’t expecting that. OK, fine, at least it was even and it grows back. Plus, the guy could be a dog model and never looks bad (unlike his owners).
Then the owner comes to us and says, «Oh, you know you’re dog gets really upset and flips out when we started working on his front paws.» Oh really? Based on me telling you that twice, I could see how you totally wouldn’t have known that beforehand. I mean seriously… I made sure everyone was paying attention when I said he gets really upset when his paws are groomed. You choose not to listen to that. So then she adds that it’ll be an additional $ 15. My husband and I look at each other like WTF and pay it anyway. It was only once we walked out and started discussing it that we totally felt ripped off since we both remember me stressing his paw issues.
So here’s the kicker. When I’m tinkering around with my dog while we’re still there, his nails feel like before. That $ 70 job (now $ 85) was supposed to include nail clipping. They didn’t bother. It’s not like they said, oh we didn’t clip his nails because of what happened. It was more like they were hoping I wouldn’t notice. So they took him back and it took two people to do it (which actually isn’t unusual for my little guy). But the way they did it totally stressed him out. I feel like if they had done it as they were supposed to, he would have still put up a fuss but would not have been nearly as stressed out as he was.
I guess the extra $ 15 for not listening to me and not doing a complete job was totally worth a non-​repeat customer and bad review.
The groomer himself didn’t seem like he was experienced enough to deal with anything but a submissive lap dog.
Bottom line — I know they didn’t listen to me when I gave instructions for everyone’s safety and best interest, the job was incomplete without me noting things, I was upcharged for an issue that I was upfront about and no one asked me exactly how to cut his hair. Too much went wrong for me to give this place another chance.

i took my 2 Maltese dogs to the shop to try it out and would never go anywhere else. I have tried several groomers and the dogs come back devastated. I went to pick them up and they were having so much fun in the play area, they didn’t want to go home. They are true animal lovers and truly care about the well being of the animals and do a great job. I come all the way from Staten Island and it is so worth it

Took my dogs here for sitting, while I was away on business, and felt completely comfortable with them. Came back they were happy and well taken care of.

Took my poodle here for the first time and was so happy with the results. Great cut, and doggie smelled so clean and fresh.
Luisa is just lovely and really listens to what you want for your pets grooming.
My dog really took to her and was trauma free when I picked her up. CAGE FREE is really a big difference.

Great place to take your pet! Cute, intimate salon and boutique. Place is CAGE FREE!
I brought my dog in for a grooming and for day care, she enjoyed herself to the fullest! Pampered Paws NY offers it all… your pet gets treated like family