Évaluation du lieu : 1 East Flatbush, Brooklyn, NY
Both pickup and delivery seemed to be handled well. However, they broke a door on a wooden cabinet(repairable), left massive multiple scratches to the top of a wooden table(will be throwing it away as soon as I find a replacement) and every piece of furniture was dinged or scratched in several places. Would never use again. This is my 5th move in Brooklyn and absolutely the worst. Sal promised to come look at the damages within a week but never showed — and even if he did, 30 cents a pound(standard insurance) would mean $ 9 for a 30 pound table.
Adrienne R.
Évaluation du lieu : 1 Manhattan, NY
I used this company many years ago for a move and they were great — brought an extra guy, didn’t complain about my 5th floor walkup and did everything very fast. This was in direct contrast to my recent experience with them: they were rude, always complained about the stairs, send fewer guys, it took forever and subsequently cost an egregious amount. They had very poor customer service when i expressed my dissatisfaction. Additionally, they BROKE a piece of furniture and said they would fix and return it. It has now been 2 months, and numerous emails … I haven’t heard anything back — just simply unacceptable. DONOTUSETHISMOVINGCOMPANY!!!
James F.
Évaluation du lieu : 5 Staten Island, NY
I used personalized moving 07/25/2014 they were fast nothing was damaged the crew were very friendly and professional I would them again if I ever move and I strongly recommend calling personalized movers to anyone that is moving. i used other companies in the past but they didn’t compare to personalized moving