Pretty Spa

I came here for a wax, which was eh. She wasn’t very careful, but you get what you pay for, and the wax was cheap ($ 12 on a special summer deal). Also, the place itself was very cluttered with things that have nothing to do with a spa.
I was turned off IMMEDIATELY when the lady tried to charge me the regular price. It was obvious she thought that I didn’t know about the special (which was advertised everywhere in the salon) and pretended to have «forgotten.»
To make things worse, they overcharged my debit card. Never coming back.

this was my 1^st and last time here!!!
I came in to the spa and looked at their packages for my mother’s birthday, I got one of the packages which is $ 165 and they «upgraded» the mani pedi for an additional $ 10. okay I didn’t mind paying this amount for my mother, knowing she will be treated good and they will offer her beverages from time to time like they said they would.
we arrived at 11:30, and left at 3:30 not once did they offer my mother a hot beverage, i had to ask one of the girls two times and each time she claimed my moms hands were busy. what about when she was getting a pedicure? were her hands busy there? disgusting.
The pedicure was done by the girl that’s normally at the front desk, she didn’t clean well, didn’t offer my mother a drink and didn’t provide the special spa pedicure she claimed to. Now, the manicurist did an even worse job, she left one nail long, and one short instead of making them all even. The nails weren’t smooth, as if she couldn’t smooth it out with a filer, my mom was already pretty upset so she asked her to take off the Polish and just polish them a clear color. This manicurist was so rude, she began laughing at my mother because she saw how upset she was. all around the nails was dark from the previous color that she took off, she didn’t even clean the color around.
i cant begin to describe my experience with this place, for a «spa» it is pretty cluttered and messy, it doesn’t even look like a spa. i spent $ 370, with tip and tax, they didn’t deserve $ 1 of my tip, this is how they treat two people that came to relax and spend a good amount of money. When i confronted Polly who i assume is the manager, she obviously had nothing to say, i told her that this was a gift for my mother and that within the 4 hours we were there, she was not offered ONE drink, i mean are they that cheap? or lazy? they made this a terrible experience for her. i was very upset and told them i would never come there again.
THE END! this place was terrible, they don’t even deserve one star!

Ok, update… NOTE: I am only talking about mani/​pedi, haven’t done anything else here.
I’ve been going to this salon for about 3 years now, and the quality is slowly declining. They used to have several manicurists, now it’s two at most, usually only one (Candy). She is often inaccurate with polish application; many times I had to correct what she did at home, noticing many small but annoying imperfections after polish properly dried. Sometimes she is showing how much she cut off the nails with a comment like «No manicure /​pedicure for long time», «See how much» — well, duh, that’s why I am coming to a nail salon, because it’s time to do mani /​pedi! If my nails looked perfect, why do you think I would come in?!
This time, adding to the above:
*she cut me a couple of times when doing pedicure, without even saying sorry (or maybe without even noticing?).
*I asked for a 10-​minute feet massage — she said «No time, client at 3:30 pm, maybe next time.» Well, when I left after taking my time to dry my nails it was close to 4 pm — she was sitting and relaxing, no client in sight.
*done a sloppy job on my hands.
*when it was time to pay, mani /​pedi is $ 17, so I gave her a $ 20. Didn’t get any change back or any explanation or a thank you. Now, granted, I USUALLY leave her a $ 3 to $ 5 tip, depending on the service — but I would like to still get my change, and THEN give how much I consider appropriate.
Overall I was very unhappy this time, and that only adds to my long-​time suspicions that it’s time to look for another salon. I will be back only if I haven’t found anything better…

The massage was so so, not that relaxing. First of all, it’s very cold in the room and that ruins the experience. Second, the masseuse was not very nice or pleasant– more like indifferent. I do not think she was proficient at her job either. The only reason I went there was because I had a gift card. I feel that the management does not care anymore about providing good service and I will not be back.

My wife was born in Brooklyn and told me never to get a massage in Brooklyn. I went against that advice because I REALLY needed to get a massage and didn’t have time or money to go to Manhattan.
I went to Pretty Spa based on reviews from Unilocal and Google and I was not so happy. I’ve had excellent massages in Manhattan and this experience didn’t compare.
The first problem was that my locker didn’t work. So I had to track down someone to get another one.
The second problem is that they have two shower stalls separated by a curtain. So when you’re getting changed, you don’t know if someone is going to show up and accidentally pull back the curtain. Oh! And you have to get changed in the shower stall. Very weird.
Now I can’t remember any other complaints, because my next complaint is so loud in my memory that it’s all I can think of when I think of Pretty Spa. So prepare yourself to have your mind blown!
The woman who gave me a massage used PLASTIC GLOVES! All I could hear was the noise of the crinkling glove and the feel of a what felt like a plastic bag on her hand working my skin. Ugh. I will never. Ever. Ever. Go back. You shouldn’t either. Not for a massage anyway.

I’ve been there twice — I arranged my sister’s birthday party here and I took my cousin here as a gift.
Let’s start with the birthday party. The girls there are very sweet and eager to make you feel pampered. She arranged a cute little party in a short time with champagne, cake, and little snacks. There were also balloons. It was adorable and she charged me $ 55 for everything — very reasonable. However, the room was itty bitty small though.
They were also very courteous during my visit with my cousin.
Their facilities are okay in terms of cleanliness. Its a bit messy and crowded. The waiting area in the front is quite small and uncomfortable — some of your party will have to stand and wait, which is definitely not calming or spa-​like.
Their technicians are not that knowledgeable in their services though. Additionally, the quality of their products are very questionable. They are from China and of course, I have no idea what the brand is. They also try to pressure you into buying a bunch of their products when you leave. Don’t — who knows what’s in them?
Pretty Spa’s prices are a bit on the high side for the condition of the facilities, experience of the staff, and products they use. The location is inconvenient (hard to find parking, high traffic) and their services are just okay.

Pretty Crummy :(
The place where I used to get my nails done is under new ownership. The young lady who did my nails there is no longer doing them (I had her cell phone number). I was not ecstatic with the permanent French gel fill in I received by the new tech at my old place. Over the years, I have frequented other nail salons and spas when I was in a pinch — usually because Flo was not available (she was in high demand and her hours short due to her schedule at college) so I decided to turn to Unilocal.
Pretty Spa is not far from where I live and it would be easily accessible to me and my busy work/​family schedule. The reviews were very positive so at 10:01 this morning I gave them a call (open is listed on Sunday at 10). I got the answering machine so I waited a few minutes and on the second try my call was answered. I asked if they do permanent French gel fill ins. The answer was yes. I asked if they had the beige gel to do this and was told yes. Great!
After taking care of some things I headed out to the salon. I was told it would be an hour and a half before I could be taken. Not a problem — I would run my errands first. I returned to the salon on time and was asked to wait while the tech finished up — no worries. I sat for only a few minutes and then was told to take the second seat in the back.
I walked up to the station and said hello to the tech. She did not acknowledge me and instead stayed focused on getting the items she needed. That was fine. Small talk is not necessary but I must admit — pleasantries are kind of nice especially when you are a new customer.
When the tech sat down I told her I had called and asked if they had beige for the permanent French gel fill in. The tech shook her head and replied with one word — yes. She went to work. I was never asked if I wanted my nails cut (not a huge deal breaker but I have always been asked and would have liked them to be a bit shorter). She did ask me eventually if I wanted them square (which they already are but at least she asked me something). She used the file apparatus to buff off the layers of clear and then the top layer of white gel. She NEVER reapplied the white at all. I kept waiting — thinking that it was going to come. Different shops in my experiences have some differences as to how they apply products. Surely the white part of the permanent French was to come but alas it did not.
The tech did not like how I was placing my hands into the UV light console. She had placed it off to the side so she could work on the opposite hand which is fine but when she had me place both hands into the unit I was twisting my body to get as much of my hands in as possible. The tech decided to show me by shoving my right hand in further — pushing it in so hard the top of my hand hit the hot light. No burn but it was a little painful. She pressed the button for the UV light to go on three times each time it turned off. One of the only times she spoke to me during the entire process was when she pressed it for the final 3 times and informed me I was almost done with the words «Last time.» The obligatory hand massage lasted less than 20 seconds per hand when we were finished.
$ 40 later I have large spaces of clear nails where white should be. Clear gel was used instead of the beige I had called about and requested. It can be said that I should have spoken up but I was in such shock by the entire experience with the hope that I was just mistaken and what I was expecting would occur at any moment that I did not. Perhaps it was the tech. Perhaps it was an off day. I will not be going back to give Pretty Spa another chance because for me it was a pretty crummy experience.

Went here a few weeks ago for an ultrasonic facial, bikini waxing, and full leg wax.
I was greeted as soon as I walked in the door by a lady who could barely speak English yet knew my face could use a facial. I’m not sure whether that was a good or bad thing. Anywho, afterwards, they took me in the back where I was able to derobe and put on a nice robe. The room for the facial was so relaxing. They have this really soothing music that you listen to and the lights are just the right amount. My facial started out with a steaming treatment which I loved. It just made my skin feel better. Also, I’m pretty sure the facial was only supposed to be an hour, but I think I was in there with the mask on at the end of the treatment for about 45 minutes in itself. It was such a great feeling.
Next, I put back on my clothes and went downstairs to the wax rooms. First up was my bikini wax, subsequently done by the same lady who did my facial. Whatever. They DO double dip here. This was my first time paying attention to this double dipping thing so if you can’t handle the fact that they double dip, DO NOT go here. Other than that, great bikini wax. And 2 wks later, i’m still pretty hairless down there. :-)
Now, this leg wax… I was not impressed. AT ALL. I felt like it took longer than it ever had before and she used this rolly thing that just looked like it was infested with bacteria. In addition, the lady who did my leg wax was definitely NOT as friendly as my facial/​bikini wax lady. AT ALL. And she seemed bothered when I asked her to go over a few of the spots that SHE missed on the first go round.
In conclusion, KUDOS for the facials, could do better with the waxing. I’m definitely going to look for a spot closer to home in Brooklyn though.

This review is based on my mom’s experience.
I bought a gift card for my mom for a mini package (30 min massage, basic facial, sea salt mani+pedi). Their prices are pretty decent. Before buying, I asked for a tour of the facility. I gotta say that I was pretty impressed with cleanliness and overall atmosphere of the place. The girl at the front desk was really sweet and accommodating.
So my mom, who is not a spa/​pampering type of person, finally decided to redeem her gift card. The massage was amazing. She has a bad back and does PT massage every month, and says that this 30 minute session was much better than her 1hr sessions at a PT place. Her masseuse, Cici (sp?) worked every inch of her body and face and it was very energizing and made her feel great. 5 stars for that.
The facial was pretty good too. It was a basic face mask and massage type of thing. No extractions. 30 minutes total time. For what it was, it was good, so 5 stars.
Now the mani/​pedi was not that great. First of all, their polishes suck in quality. The manicurist didn’t give her enough time to dry it and the whole thing went to crap. My mom had to re-​apply everything when she got home. And the girl was a little on the rude side; when my mom pointed out a smudged polish on her fingernails and asked it to be re-​applied, she girl said no. The pedicure was wishy-​washy too; today it doesn’t even feel like she had one. From what I understand, the pedi was not a sea salt kind as it should have been. She said that it looked like another manicurist, who was working on another customer, was doing a much better job. Candy, her manicurist, was in a hurry to get lunch. So 2 stars for this part.
Overall it was pretty good and my mom was pretty happy. I’m giving it 4 stars for now and will update it when I go there myself.

See, I’m not a «spa» kind of person, not in the least. But I was graduating soon and my boyfriend at the time was coming to visit me via a 14-​hour train ride. I did NOT want to disappoint. So, for the first time in my life, I opted to get a facial (of the non-​sexual kind). That’s Step 1 when people want to pretty up, right? Unfortunately, I can’t afford it as a routine yet… anyway, I did a little research and what I should to for my type of skin and the numerous «procedures» of facials there were, and then found this place nearby… called them up before they opened, left a voicemail, and less than a minute after they did open, they called me back and got a spot in for me for the following day. Whoo!
As I mentioned before, I’m not a spa kinda person. I deal with myself at home. But I figured a little treat wouldn’t hurt, so why not? The inside of the boutique was amazing. The bubbly receptionist made me feel a little less shy since the staff speaks minimal English (and that’s all I know). I waited at the front’s tiny waiting room for like 15 minutes which had a little catalog of all the services they offered, which just made me wish I was rich. I was getting the Hydrating and Whitening Facial because I do suffer from a mildly uneven skin tone.
Man, I cannot emphasize how RELAXING it was inside. As someone who is stressed 25/​8, this was a winner for me. You take off your sandals, and slip on a white terry robe in a dimly lit room, wait a bit, and off to work on your face they go. And relaxing, so relaxing!!! I fell asleep while the mask was on, I swear. And they managed to keep my afro-​poofy hair out of danger the whole time. =D
After I was done, my face felt and looked so great (especially since it was pretty dry from the powerful winds as I was walking to the place!). If only I could afford regular trips. I’m going to look for another spa for my African-​American skin, but until I do, this is where I’ll come for my… fixes, if you will. It is very lovely and the staff’s as sweet as can be, especially to a newb like me.

This place is so much more than a spa. They do hair, nails, makeup, massages, facials, brow tint, permanent makeup. From the outside you have no idea how big and beautiful this place is. I believe its over 4000 square feet with jacuzzis, saunas, etc. Very tastefully done in Orient manner. Service is friendly and impecable. $ 15 for manicure and pedicure m-​w and $ 10 for wash and dry m-​w. Now would you rather sit in a dingy nail salon where workers change every other week and which reeks of acetone or would you like to be in comfortable massage chairs, watching flat screen tvs and sipping coffee? Love this place.
And they just started offering Brazilian Keratin Straightening, which gives amazing smooth hair results that last for three months. No blow drying and styling needed. The hair stays straight, smooth and shiny

I am a Princess of China, at least that’s how I feel after stepping out of Pretty Spa.
Have you ever wondered how the royalty of Ancient China passed their days? Luxurious hot baths with the rarest of rose petals and servants passed delicacies straight into their lucky mouths. Once you step into Pretty Spa, you feel the presence of China– from Pretty Spa’s designs to the music it plays.
The chocolate spa pedicures are delicious– you might want to eat your feet! I personally am addicted to the Acne treatments– my face, once labeled as the moon crater by my oh so loving sister, is so clear now! That’s why I love this place.
Pricing: Fair for the quality of service it provides
Service: the employees are generous in smiles and worthy of a good tipping
Trendiness: High technology, trendy spa flavors from ginger lemon to coconut delight to cucumber salt paradise
Location: Convenient Kings Highway with parking all around or you can take the N train and walk up one block
Creativity: Relaxation combined with coffee, lunches, and a great atmosphere– the spa’s design and decorations belong to a high class spa of Uptown NYC– it’s such a rare gem in Brooklyn
Go to Pretty Spa today!