Ptak Charles J, DDS

I still have nightmares about my visit at this place.
In 2008, after some complications during a double extraction my wonderful dentist sent me to Dr. Ptak’s office for a consultation. I got there about 10 minutes after the extraction. They left me sitting in the chair while bleeding and sore for an hour. Then additional x-​ray was taken and doctor dissappeared for another hour. No pain medicine was offered to me, the nurses passed me several times, NOT ONE asked if I was ok. The doctor showed up for few minutes every hour, I spent total over 2 hours, pretty much alone. Office is very messy, DIRTY and equipment very obsolete, covered in scotch tape & dust. I noticed dry blood on some equipment too. While I was sitting alone I heard the staff arguing with the doctor, slamming doors, cursing!!! It was the most horrible experience I’ve ever had with any doctor.
I was told by Dr. Ptak I needed a surgery and he urged me to schedule it asap. He also advised me that it would cost over $ 1000. Because of the horror I had endured, I decided not to trust anyone there and I scheduled a consultation with an oral surgeon on Long Island. It turned out I didn’t need any surgery and the complications didn’t require any additional treatment.

Just had my wisdom teeth pulled last night and it was as good of an experience as getting your wisdom teeth pulled could be! I went in just for a consultation, and I asked if I could get the procedure done that night because I could take off work the next day, and they made accommodations to stay later and do the procedure. Very thankful for that.
As far as the care goes, Dr. Ptak has a great sense of humor and a warm energy about him. The assistant Biata made me feel so comfortable. We chatted for awhile and it was like she was an old friend. You can tell that they both really like and care about what they do. I was nervous about the procedure because I never had any oral surgery done before, but it wasn’t bad.
I was sent home feeling comfortable, not in too much pain and able to function on the bus ride home. Would highly recommend for wisdom teeth surgery.

As someone who not only hates going to the dentist but is terrified each time getting dental implants was not going to be a picnic for me. Strangely enough though it was a picnic. Both Dr. Ptak and Biata are friendly, caring and highly professional. Most importantly, they make me feel so comfortable while I’m there, treating me like an old friend.
The work they have done on my mouth is exceptional. After a life time of mouth issues they have given me confidence and lessened my anxiety. I am so impressed at how smoothly everything has gone. Makes me wonder why I worried about getting implants for so long.
I would recommend Dr. Ptak to anyone who needs oral surgery.

Best dentist that I have ever been to… since I was a child, I have always had dental problems. I have had over 10 dentists in my life. Since I have found Dr. Ptak, I have never been happier! He is curtious, always accommodating, and very helpful laying out all your options. I have a 3 year old nephew and I would send him to Dr. Ptak.

When I researched Doctor Ptak I was suprised about the neagtive reviews I found because that was not my experience at all. First of all the receptionist and dental assistant Beata is very nice and caring. She is also the emergency contact for Doctor Ptak and I feel very comfortable calling her with any question that I might have. I had an apico and dental implant done about 6 months ago. I was very nervous about these procedures but both Doctor Ptak and Beata answered all of my questions thoroughly (and I probably asked about 100 questions). Once my procedure was done I was shocked about how minimal the discomfort was. Doctor Ptak did not attach the crown on my implant yet but so far I haven;t had an complications and it has been healing beautifully. I would definitely recommend Doctor Ptak.

Absolute NIGHTMARE. I took my girlfriend here to get wisdom teeth pulled. I was told I could wait or come back in an hour or so. I took a walk around the neighborhood and came back to a locked office.
I tried to peer in through the glass and I could hear my girlfriend who was under anestetic moaning and almost screaming in pain. It was absolutely horrifying. Other people were waiting to get in but you could see all the assistants were being called in the back to attend to the situation so the doors were still locked. They all couldn’t believe what they were hearing. I tried calling on the phone but no one picked up. EXTREMELY UNPROFESSIONAL!
So they finally came to the door and they would not let me see her and when I questioned about the door being locked and the painful moans and screaming they got downright rude with me. After Ptak finally spoke to me he was trying to cover his bases and was very defensive and frankly rude.
Dental nightmare at best. STAY FAR AWAY