Rapid Realty

My agent at Rapid Reality (RR), was actually very nice and responsive to my inquiries. However, some circumstances surrounding securing the apartment was a tad bit unusual. RR listed an apartment that was in a co-​op building, which required a tenant to be approved from the co-​op board to even rent the apartment. In this case, the co-​op board needed the signed lease with the application. Which meant I had to pay the broker fee, security and 1^st month’s rent for an apartment I wasn’t even sure I had. My RR agent assured me that if I didn’t get approved, RR would refund my money broker’s fee and the landlord would return my security and 1^st month’s rent. So I signed and paid without any reservation, because of what my RR agent told me. I was very disappointed that there was no follow up from RR to see if how things were going with the approval from the co-​op board. 6 days later, still no follow-​up, but I did receive a request to write a review on Unilocal.Thankfully I was approved, but felt that I was left high and dry.
The actual RR office could some professionalism improvements. Who wants to come into a place of business to have reggae, rap and hip-​hop blasting from the ceiling? I know some businesses play music, but I should feel like I’m walking into the club when I’m trying to secure a place to live.

I ended up finding a deal on Craigslist, so didn’t go with any of the apartments we found through Rapid Realty.
However, our agent was very kind and accommodating and drove us around to a few places while we were visiting for a weekend over the summer. He wasn’t pushy and seemed to enjoy his job.
The apartments we saw were more expensive and in worse shape than the privately-​rented place we ended up snagging, and it seemed that all of the places we liked from the Rapid Realty website had mysteriously «just been leased» (but remained on the website for many weeks afterwards), but I understand that’s par for the course when dealing with realtors.
In any case, if push came to shove, I would consider using Rapid Realty again.

Now that my apartment is rented and I have officially moved in I can finally write a review that I am proud of. I worked with Callista and David at Rapid Realty and they both were extremely helpful throughout this entire process. David was my agent and although it was a tough process he did find some very nice apartments for me! I finally narrowed my choice down to one and was then turned over to Callista for my application process. I was told about 3 – 4 business days and to my surprise the turnaround time was just 2 business days. I am so happy with my apartment and so thankful for Callista and David’s help! I would highly recommend them to anyone looking for apartment. They are down to earth, approachable and worked with me which meant negotiating the rent to a lower amount on my behalf! I am completely satisfied with my choice to work with Callista and David of Rapid Realty and I am in love with my apartment! :)

Me: Hi, I found this apartment online that looks like something I might be interested in. I was wond…
RR: What is the ID?
Me: Um, 12 345.
RR: How many bedrooms are you looking for?
Me: 1, just like the ad that is posted. I had a question about thi…
RR: What is your budget?
Me: Well, the price listed in the online ad.
RR: What is your credit score?
Me: Very good.
RR: You don’t know the score?
Me: No, but I just want to know some details about this apartment, to see if this is something that I am looking for.
RR: I’m not an agent, I’m just writing down your information so an agent can call you.
Me: I am only interested in this apartment. I just want to know if they allow pets.
RR: I’m not an agent.
– RR hangs up —
I tried to call them back at least 5 times, but was hung up on each time.
Nice… RR will not be getting my «fee»… next.