Scosha

I wish I could give this company a good review as I’m a repeat customer but apparently that doesn’t mean much to them.
My boyfriend purchased a ring for me as a Christmas gift. I had the ring for a few weeks and within that short period of time the ring constantly snagged on my clothing to the point where once it bent completely out of shape and stabbed my finger. I was upset at the lack of quality. I own many dainty silver and gold rings and this has never happened.
So, about 18 emails and over a month later, Scosha not only has the ring (I mailed it back to do an exchange but changed my mind as I’m not sure they have great quality) but they also have my boyfriends money. They REFUSE to give us a refund because the ring was ‘final sale’. Here is what final sale actually means to me, someone who has worked at retail stores such as Neiman Marcus for over 8 years — you purchase a dress online that is on final sale meaning the item will not go back to full price nor will be re-​stocked. That I completely understand. Scosha is saying that because my boyfriend purchase the ring on Cyber Monday (I presume) during a promotional sale that we cannot return the ring. This doesn’t make sense to ANY one I’ve told.
All I want is our $ 132 back. I’ve seriously cried over this. I’ve never been treated this way. The owner of the company refuses to talk to me and I agree with the other Unilocal reviewer in that some of the workers demeanor is quite rude.
I will never shop here again. Every time I look at the earrings I already own from them I think of this terrible experience. Why would the owner want that? I don’t understand. I’m not trying to pull one on them… but stand up for your product!
I’m now working the our credit card company and the BBB to see how they can help me. It’s gotten so out of hand. I really hope that they turn their client experience around, but for now they’ve lost a customer and probably many more as I continue to share this story.

I have been a fan of Scosha’s bracelets for a few years now, they are nicely made and in a variety of price points. If they break, which they do sometimes after a year or so of wear, Scosha will repair them (for a price). I bought several for my mom and she has begun to buy them for gifts for friends and family. If she can’t get to Brooklyn she asks me if I can pick them up for her.
The other day was such a day, I went in to pick up an order she’d made over the phone. I walked in with great hopes of picking up some last minute Christmas gifts of my own (they have some nice things in the perfume-​incense realm). However, when I gave both my mother’s and my own name to retrieve the order, all the staff on site were perplexed and I thought quite blasé about not being able to locate it. Even though my mom had given her name, paid by credit card, and has bought several items here before, they seemed to have no record of the sale or package. I was surprised at the casual and maybe a little rude demeanor of the ladies there, and so I said I’d take a walk and return soon. When I came back, they had a package and said «This is probably it», but couldn’t confirm, oddly.
In retrospect, I think it was probably that the bracelet was not in the highest end of the price range for jewelry there, and so maybe not so important for them? I don’t know… In the end, it was the right order, but I was really put off by the attitudes of the shop staff and will probably try to take my bracelet business (and hopefully my mother’s) elsewhere next time!

WOW & really surprised on 1^st review, not to mention how adorable & amazing this store is & can’t believe there is only 1 review (which really isn’t a helpful one at that.) Bought a couple of friendship bracelets from this shop & $ 15 for a handcrafted locally made bracelet didn’t break my budget-​lol Sure there were some higher price-​point pieces in the shop but still nothing to write home about. The jewelry alone are pieces of artwork & being an artist myself knowing how much time, love & workmanship goes into these pieces seems reasonable. The shop itself has great energy & friendly girls working there not forgetting how lovely the shop is decorated makes me wanna grab a glass of wine & sit there all day & chat w/​the staff. Grand street alone is my favorite street to shop in Williamsburg & to be honest I haven’t spent my hard earned money on Bedford in quite sometime. I can tell you that if you want a present for yourself or for someone else this shop has the perfect gift-​I just read recently that they are making jewelry for men too!?-So cool!

I feel really bad about giving Scosha such a low rating. After all, I want to be supportive of artists and independent shops. All of the jewelery they sell here is even made right there in a workshop behind the store! That’s neat.
But the prices here are just insane, and not in a «it’s pricey but worth it» kind of way. In a «I have some questions for the person who would actually spend that much on this» kind of way.
I checked the price of a small brown cloth owl, and immediately assumed that the handwritten tag was just missing a decimal. I thought there was no possible way that a fabric owl about the size of a large coffee mug could cost that much, so I went to the front counter to check.
But the tag was right. There was no missing decimal. That owl cost almost three hundred dollars.
Three.
Hundred.
Dollars.
Maybe I’m not artistic enough. Maybe I just don’t see it. Maybe there is something that I’m missing here.
But, seriously. Seriously. Three hundred dollars.
Seriously?