Spa Boutique

Wow. This place looks clean, and they had time on a Sunday for me, so I gave it a shot. Now I understand why they had time for me! I’ve had a lot of rushed manicures — but this was one of the worst. The woman doing my mani/​pedi was extremely rough, yanked at my fingers during the manicure to get me to move my hands where she wanted — but worst of all, she had a cold and kept wiping her nose and then would go directly back to my feet. Gross. Then, during my manicure, there was a nail technician sitting next to me eating her sandwich. Never coming back here. Wish I had looked at reviews before I went!

The WORST. I remember going here once a few years ago and it wasn’t so bad.
Two days ago I went in to get a gel manicure and a lady put the polish remover on my fingers (in the foil) and walked away. She began to give someone else a pedicure across the room and never said a word.
I was sitting there some for so long my fingers started tingling. I asked the lady if I could take off the foil and she never replied. I asked if someone could help and this woman said that she was by she had to change her shirt. Okay, sure.
15 minutes go by…20…
I asked if she was coming back. And if someone could come help me take the polish off my fingers. Finally the woman came upstairs and did my nails. With a used file and an old bottle of polish. I asked if they had a new bottle she just smiled.
The entire time all the ladies spoke to each other in their own language. Didn’t talk to me or anyone else.
Also there was a realtor showing the building the whole time I was there.
**update** the very next day my gel manicure chipped.
Worst place ever. Ever. They have terrible customer service.

best nail spott I have been… everything they did was amazing! Especially the service, very nice to me and I got what I want for nail…

Kind of shocked at all the negative reviews — I had a really good experience here — pedicure and gel mani. Both were perfect and gel mani is going strong two weeks later. Price for both was around $ 70. Took one star off because polish selection seemed a bit old and some looked like they had been diluted one too many times with polish remover.
I will be returning soon and will update if anything changes!

This place is ABYSMAL. I arrived for a regular pedicure and a gel manicure at 6:10pm and did not leave until 8:05. ALL of the workers here have major attitudes. My technician was painfully slow — yet somehow still SLOPPY. Fumbling all over the place, knocking everything on the floor. They have hardly any polishes to choose from — especially for Gel — and the colors are not displayed properly so you are playing a guessing game as to what the color ACTUALLY looks like outside the bottle. In order to take off my previous gel manicure she put the TEENIEST, TINIEST bit of acetone onto cotton balls and placed them loosely on my fingers. I sat for 30 minutes during my pedicure, thinking «this isn’t going to work», unable to use my hands, only to have her tell me that what I had on my hands wasn’t gel because it wouldn’t come off. I said «No, it’s not coming off because you didn’t use enough remover.» Cut to her sitting me down at her station, post-​pedicure. I’m ready to start my fingers but apparently she was a little hungry because she said «few minutes» and proceeded to EAT HER DINNER. This was the first time I finally got up the nerve to tell her I was running late. I wound up saying it a total of three times throughout the two hours that I was there. She proceeded to STAB at my fingers roughly to try and scrape off the old gel polish. It was legitimately painful. The nail file she used — on both my hands and my feet — had to be about three years old. The sandpaper was completely worn down… you couldn’t even feel it rubbing against your nail. This thing did NOTHING. My nails look all mushy and round… they are not crisply, freshly filed. Upon receiving my gel manicure, I had to ask her not once but TWICE to change the dryer because their UV/​Gel dryers weren’t working. Every single one she tried was weak, ice cold, would not heat up and didn’t dry my fingers on the first try the way they are SUPPOSED to (for $ 33 a manicure). All in all, it came to $ 55. I told her to go ahead and put $ 65 on my card and this lady had the audacity to ask me if I had the tip in cash??? HA!!! YOU’RE LUCKY YOU’RE GETTING ONE!!! Never. Again.

If I could leave zero stars I would. Tried this place again after having a few good manicures here. The women that work there are sweet. Had a gel
Manicure and it looked horrible. The woman doing my nails admitted the uv light she used barely worked and that’s why they came out looking so poor. I was there for over an hour and a half while they removed the gel she put on and re did the entire manicure. They then made me pay for it. Finally i agreed to pay half the price and of course tip the manicurist. They have zero customer service here and are sloppy. Not coming back!

Wow, I guess I’m the only one who’s had a good experience here? I’m actually GLAD that my regular nail salon was (mysteriously) closed. I took a chance with Spa Boutique because it was down the street from my regular place. I was not disappointed. For what I paid, they exceeded my expectations. Regardless of what you women say, I’m coming back!

I have NEVER written a review on Unilocal or other site online, but I had to share my experience this time:
Costumer service: These women have the worse attitude! Very rude! Their way of working is lazy, makes it very unpleasant for the costumer to sit thru the service and acknowledge that the money to be paid they don’t deserve. I’m very pregnant and in need of a good foot massage, I had tried with different women at this place just hoping to find «my girl!», well they all are lazy!.I arrived requested a good foot massage, once again, and I was even specific about how I did not want to pay for a casual «rub» as I have gotten in this place 4 times before, so they started talking Chinese between them (which is also rude and not the first time they do it to discuss my discontent) like if I’m asking them to do an open heart surgery with their nail filer. The truth is, I can ask for a foot rub to my husband and he sucks at it as much as this women do. I was too generous giving these people so many chances.
Hygiene: it is «clean» until you see that you need to rest your feet on the yellow/​brownish stained rubber where they don’t put towels or paper towels thru-​out the whole pedicure session. You are lucky to get a paper towel on it only at the begging when your feet are soaking wet, I guess is for them not to wipe much water out. Then you get to touch your precious skin on the yellow/​brownish rubber where everyone’s shoes and Sandals go at the end of your pedi.
Color choices: I usually get a gel manicure, Shellac, they don’t have many options neither for regular nail polish, which takes big time some of the fun from getting a mani/​pedi away.
Final result: my nails are always sloppy, the polish is not uniformed even if you ask for a third layer. I have to do the filing on my own because apparently they see my fingers and toes twisted, aside from having to remove the left over soft nail left by the edge that they don’t seam to see.
A nail salon is supposed to be our happy place, to relax and enjoy, and there is nothing happily like about this one.
Good luck!
D

LADIES STAY AWAY. Bad service, bad pedicure, bad experience. They cut and filed my nails crooked. Seriously, noticeably crooked. When I pointed this out (after the polish was on and I was under the dryer) the guy said, «I give you flip flop free.» I said that I didn’t want flip flops, I wanted my toe nails not crooked. Again, he tried to insist that free flip flops would solve the problem. Again I said that I didn’t need shoes, I needed the service to be corrected & I didn’t have time to sit right then and wait for them to do it over. I asked if I could come back later or the next day. He started yelling about me in another language and I can only assume he wasn’t saying nice things because he looked pissed and vaguely disgusted. I can only assume, of course, that he was talking about me, but his hand gestures in my direction make me pretty confident about my assumption.
There are so many other places in the neighborhood, just take your business elsewhere.

I hate writing bad reviews but it was very unpleasant. Rough, rushed gel manicure, no staying power. With so many nail salons on the block there are too many other options for that kind of service

You get what you pay for. This salon is cheaper than others in the area, but they spend almost no time with you and don’t do a thorough job. I got a basic pedicure and a gel manicure. The pedicure took 10 minutes. They did not even soak my fingers in water for the manicure. My gel manicure is peeling at the cuticle after 5 days. I will not return.

I came in the night before NYE to get a gel manicure – I have come here in the past and gotten regular manicures and was pleased; however, I was not happy with my gel. My thumb chipped after two days and then another nail only one day later. It’s a 30 dollar manicure so I was pretty frustrated. To give them some credit, I did go back in and told them about the issue and they fixed the two nails… unfortunately, the next day another nail chipped. I would not suggest getting a gel here.

So bummed about my experience here. The place was clean and the staff were nice but when it came down to it, their product was pretty crappy. I paid $ 30 for an Essie gel manicure and it chipped on multiple nails within two days. I usually get gels every 1 – 2 months and NEVER have chips. I don’t think the technical gave the polish enough time under the lights in between coats.
I live nowhere near this location and have to travel for the next week. It’s not even worth it to return to have them fix it.

ATHLETES foot!
Need I say more?
I should have known better. This place is cheap and dirty and I made a POOR judgement call as I really needed a pedi.
My toes are raw, itchy and stinging. I opted for a mani after and she used the same tools. So the fungus may have spread to my hands, too. Added fun.
Added fungus.
I never go to cheap places like this and now I know why. If you think it can’t happen to you, it can!
Stay away!!!
I only go to places that have stainless steel tubs or bowls for your feet, the kind of place that opens up the sterilized tool pack in front of you. This place put another lady in my chair right after, no bleaching out the foot bath. What was I thinking?
So disgusted. So freaked out by this contagious fungus. I am seeing a Doctor tomorrow. Ladies, just don’t do it. They obviously couldn’t give a hoot about hygiene here. And now I have athletes foot.
I’ve never had a fungal infection in my life.
Beware!!!
Athletes foot! Google it, it’s disgusting.
Zero stars.
The irony of my nail polish color being «Russian Roulette» red is not lost on me.

Stopped in for a quick manicure. I sat down awaiting the clinician and watched her grab the tray of clippers etc that she just used on the previous patron, and rinsed them with water right in front of me. She then turned to me put the tray down at my station and watched quizzically as I walked away. She had absolutely no idea that was not an acceptable sterilization technique. This was the second bad experience here.
The first was laughably bad because my clinician could not speak English. I look Asian and am but just not Chinese. She kept talking to me in Chinese. I kept telling her I did not speak Chinese but she kept speaking to me in Chinese regardless. Needless to say I could not communicate with her about the shape of the nail, or what I wanted. Total joke. It took the second really bad experience to write this review. Now I’m convinced not to come back.

Definitely think these people have a problem with people of color. I work in the area and have co-​workers of all nationalities. My co-​workers and I visited this salon on several occasions to get quick manicures. As of late, we have all compared notes and realized that the strange looks we get when we walk in are not coincidence. It’s the kind of strange looks that make you feel uncomfortable.
We also noticed that the workers are attentive and nice to our Caucasian co-​workers but are mean to our African American and Asian American co-​workers. They told one of my Asian American co-​workers «You are Asian, You are Asian, what are you doing?»…She understood that msg to mean that she shouldn’t be hanging out with her African American co-​workers” When my co-​worker responded «Yes, I know I’m Asian.» They started to treat her poorly and in a dismissive way. Recently, I decided to get a mani after work. There was a young girl that told me «sit here, sit here.» As she proceeded to start clipping my nails, she was squeezing, pulling, and downright just abusing my fingers. Naturally, I pulled back and said ‘your being too rough.” She ignored me and then said something to her co-​worker in another language and they started laughing. I felt incredibly uncomfortable and disappointed in their behavior especially since so many of their customers are African American and yet they choose to treat us (or at least the unlucky ones) poorly. I definitely will not patronize this salon again and don’t recommend anyone else doing the same. My money should bring the same level of quality services as anyone else. After my co workers and I compared stories and experiences… we decided that we will NOT go back there. This salon will lose patrons of all nationalities because of this rude and disgusting behavior on the part of their nail technicians.

I have been going to Spa Boutique on and off for about two years now and recently had an experience that turned me off from their services. I ordered one of the basic spa packages for $ 45 and one of the nail technicians left out a step in my pedicure. When I asked her politely to add this step to the process, she was non-​responsive and only added it when I asked her a second time. A 20-​minute massage was also included in the package and this day I had on a hat to hide a last minute hairstyle I had after a shampoo/​condition. Instead of asking me politely if I wanted my hat removed during the massage, she snatched it off and laughed when she saw my dreadlocks. I’m not sure if it her laughter was out of embarrassment, but it was inappropriate. She was rather loud and drew some attention to the situation. She proceeded to speak to her other co-​workers, who also joined in laughter.
Later, I asked for a manager and suggested that they ask customers who have on headgear what their preference is out of concern for customers who may be wearing their coverings for religious, aesthetic, or health reasons. I also suggested that they try to make customers comfortable first by maintaining an professional demeanor and displaying sensitivity. I was disappointed in their professionalism, especially when it comes to something personal like a massage. They did seem apologetic, but it was too late at that point to redeem the discomfort I felt.

I paid $ 37 for a beautiful and perfect french gel manicure using my own nails. I was given a mini-​manicure before the gel application and curing process began. While my nails were curing the manicurist gave me a little massage because she noticed my Trader Joe’s work gear. «You guys are always so busy. You must be tired.»
This was my first time getting a gel manicure and because of the treatment I received, cleanliness of the salon, and price point I will most certainly return for additional services.

I have always had a good experience at this salon. I’m sure they are getting a lot of business now that the nail salon on State St. closed down.
I have only gotten gel manicures and regular pedicures. The pedicures are generally above average and the gel manicures (by the owner) have been MUCH better than the ones I’ve gotten at more pricey salons. She takes special care and they last longer than 2 weeks. I usually get lighter colors, so even the chips after 3 weeks are easy to deal with.
Total for regular pedicure and gel manicure is usually $ 55. Can’t beat that.
Nice bonus short massage if you like that sort of thing.
*Bring tip money. They prefer it — and it’s just the right thing to do.

Ok, I normally don’t go out of my way to write reviews of neighborhood nail salons because they’re all kind of the same, however I’m going to make one exception.
I got a very sloppy mani/​pedi at Spa Boutique. The girl doing my nails seemed to either be very nervous or have no idea what she was doing. While doing my pedicure she nicked one of the cuticles causing me to say a very audible «ouch.» She didn’t react and proceeded to then cut my big toe which started bleeding. No amount of alcohol swabs would stop the bleeding so I sat in pain watching her finish the pedicure while dabbing at the wound every so often. When it came to the polish she kept having to repaint it because she’d accidentally touch the toe. I was glad when it was over.
The manicure was no better. Very sloppy with lots of polish on the cuticles. I felt bad and still tipped her but would certainly never come back for more. It’s been a week and my poor big toe still has dried blood on the side of the nail.