Staples

Worst Staples location Award goes to this Staples!!! If you’d like to pay money for the shipping center to lose your package, then come here. Sent an important package 17 days ago to a friend, and other than label creation, no tracking info and no record of USPS ever having received the package. The employees continue to shift blame to USPS, but the facility is a mess, and I’m convinced my package is still sitting at their dump of a location. Never going here again, and I advise everyone reading this to follow suit.

This staples is a toss up between rude cashiers or cashiers that are so chatty that the one moves like a snail.
There is a ridiculous waiting line system that at times is enforced and at times not, the times it’s not everyone stands around confused and then just goes and forms lines behind each register, as a result, those who are following the ‘correct’ waiting line system wait for a very unnecessary long time.

Worst location and employees unhelpful. Worst location do avoid if possible. No one wants to help employees with attitudes. I would never shop here again even if you paid me. Get your back to school supplies elsewhere. Staples as a whole has great deals but this store needs customer service training 101. Slow check out lines. Just horrible they need to close down this location. Avoid even wasting your time complaining to the manager Cherylann just as clueless as the employees. After my experience I am reporting them to headquarters.

This store has a huge variety of office supplies. I really like that is close to my house. Definitely this place has everything you need for your office or for any project you need to do.

This store has a HUGE variety of office chairs. We needed to buy 2 chairs, but they didn’t have one of them in stock. The worker called the other Staples, which is located nearby on Coney Island, to hold one for us.
Overall, we found the service and variety of products to be exemplary.

Walked around for 10 minutes looking for help. Then went to customer service, who, instead of looking up computer HDMI adapters on his computer to see if any items were in stock, pointed me in the direction of computer products with a shrug of his shoulders

Great customer service received from a cashier here. This 5 is for her though I forget to get her name. She wasn’t even on the floor but came to ask if I needed assistance when she noticed my confused look.
I had only lost the person I came with but that she took the time to leave her post to attend to a customer says 2 things:
1. I truly looked confused and
2. She’s an exceptional CSR for leaving her post and going beyond!!! Well done ma’am!
The End.

So after nearly two years of Unilocaling, this is my first one star review. It has nothing to do with the people who work here. The problem is that there simply are not enough people working here.
I showed up at 9 o’clock to buy some printer ink but the line was so long that I ordered it on 1−800-staples while I waited. I never got to the front of the line today but at least I know that the printer cartridge that I need is on its way to me. It is now 9:40 of a Friday, whatever I needed to print will have to wait till Monday when it is expected to arrive.
If I was exasperated, imagine how the checkout people feel. I couldn’t imagine living this way. I would quit and take a job at the DMV.

I’ve found nothing really wrong with this Staples location. I think it’s the best of its type in Brooklyn (not saying much, is it? LOL). It’s good for UPS drop-​offs, back-​to-​school, printer ink, etc. It’s usually pretty well-​stocked and organized. Employees range from clueless and apathetic to genuinely helpful. The parking lot usually has an available spot. I do agree with other Unilocalers who recommended shopping online, but if you need something right away, or just want to eyeball items, IMO this is the okay-​est store.

It’s sad how many negative reviews this Staples location has received. But the truth is that it’s an oasis for office supplies and other related stuff in Sheepshead Bay where nothing else exists. The closest electronics store is Best Buy in Kings Plaza which is miles away.
The staff are friendly, but it can get very busy. The photocopy center is quite helpful for self-​copy. I learned the hard way to not print from the computer and flash drive USB, $ 0.50/copy is much too expensive. You can copy for $ 0.15 on the self-​copy and you can print from a flash drive USB.

I much prefer to shop Staples online store… but if you need it now, you gotta entire into the store. I find that the stores are usually poorly stocked, and it takes a while to get assistance if required, even when the store is empty. Not a fan of the storefront ecperience…

Two weeks after I e-​mailed in my business cards to be printed out, I came here to pick up the print-​outs. MASS confusion about when my business cards were printed in with the staff dubious about whether I event sent it in even though I received a confirmation e-​mail from Staples and SHOWED it to them. Why would I come all the way here to pick up business cards I didn’t send in? Does that make sense?
Once they FINALLY found the cards rather than continuously stalling for time by pretending they had never even received my order, the cards were blurry and printed on shoddy and cheap paper despite my specifications in the e-​mail. No refund offered. Had to pay for cards that didn’t fit my descriptions, all along with a nice serving of nasty customer service.
Avoid this Staples if possible.

Not the best staples in the world. Their inventory for small everyday desk items is large, such as pens, staples, everyday desk items, but for bigger items the inventory is quite small. If you’re looking for items like chairs and other misc. furniture it’s better to order them online and have them sent here for pickup because the chances are you won’t find what you’re looking for.

A fairly large store that usually is well stocked. It often gets crowded and the lines move slowly. Still it is one of the better Staples options.

This is probably the only major office supply store in the area. Located on the corner of Ave Y and Ocean Ave, this store is decently sized and compares well with the many other Staples that I’ve visited in the suburbs. I mainly visit this store to purchase printer ink and have occasionally purchased SD memory cards, multifunction printers, and other functional items. The prices are not too expensive especially when factoring in travel costs to other stores. For example, making a trip by subway to Manhattan negates the savings I would get for less expensive printer inks.
I would occasionally visit this place just to browse the new novelty and electronic items they have.
I had hoped to use their fax machine but could never find it in working order.

This Staples is HORRIBLE! STUPID AND LYING STAFF!!!
I went to this staples for Black Friday at 6am just when the sales has started. My purpose was to get the Camera Bundle which included the camera, 2gb memory card, a case and a free Canon Photo Printer.
I waited in line for a hour so I can be dealt with an ignorant cashier. They had the camera in stock but when I asked if the case and card was in the box. The cashier looked at the box and goes «I guess so». I looked at the box myslef to see if she was right and of course the case and memory card are not included in the box.
When I told her, she did not know what to do, what memory card or case it was and mind this: this promotion was advertise BIG on the staples black Friday ad so how the hell would you not know about it.
10 mins passed by so they can tell me that they ran out of the camera cases!!! unbelievable why the f**k advertise it if you’re not going to have the promotion.
Wait it gets better…
I decided to check out the staples at union square to see if they would have and I went around 2pm.
They had the camera with the bundle plus there was no line to wait on!!!
Though the cashier also was slow with the deal and took a while to ring it up. After the purchase I asked if the rebate for the Canon Printer was in the receipt and the cashier said yes. Stupidly of me I did not check the rebate, taking her word for it.
I go home that night to find out that you have to buy the photo printer first in order to get it for free. I figured I go back to the Staples on 2892 Ocean Ave. Worst Mistake!!! I go in there and ask one of the associate if they still had the photo printer that was part of the deal. She goes we’re sold out so I asked her if I can find it in a different staples. She goes hold on and said you have to had buy a camera 1^st to get the deal and I said i did. I waited for her and she goes in the back and amazingly pulls out the same canon photo printer she said was sold out!!! FREAKING LAIRS!!!
Then waited on line for 20 mins for the cashier to go that she cant give me the canon photo printer for the promotion since it ended yesterday. I tried explaining my situation to her but she goes «no we can’t the it wont ring up»
The Best Part was I decided to call the staples at union square where I brought the camera to explain my situation and see if they would do anything. I spoke to an manager and what you know!!! they can do it for me with promotion and they would just override the system to do it!!!
OMFG all the headache Staples at 2892 Ocean Ave gave me! argg please do me a favor and save yourself from shopping at the worst staples ever!!!
For those who read all of this and decides not to ever shop there THANK YOU!!!

The store is clean and well-​organized – no complaints there, but the service is another matter. I had to get 2 stacks of notes bound for school (a service that requires punching holes in the stack of paper and pulling a binding comb through it). There was one person working at the Copy Center, while 5 or so employees at the main register were standing around doing nothing. I waited for 20 minutes for the Copy Center person to free up just to find out that I couldn’t get my notes bound right away and would have to come back later that night to get them. It was a complete waste of a half hour of my time for a 5 minute service. Very inefficient staff management in the store.