Super Wash Laundromat

They washed my whites with something red. Now I have pink shirts and sheets. Most expensive laundry mat I’ve been too. Thanks!

If you see my first review you will understand how hard this place has fallen. Where they used to go above and beyond, they now are less than mediocre.
I have had articles of clothes missing. The quality of both the wash and fold has gone down. Clothes smell like absolutely nothing (idk about you but a fresh laundry smell is the best part of getting your laundry done)– on top of that I don’t know what has changed with their machines or method but I have had items come back damaged (the same items that they used to wash with great care)
Finally, the time for pick up has also increased making it less convenient.

WORST PLACE EVER IN EXISTENCE. Completely useless staff, very rude, don’t speak any English or maybe they do but just ignore you.
Manager is an imbecile.
STAY AWAY STAY AWAY STAY AWAY

This place is awful now. It was great for six years but have moved their entire business to Fly Rite and to hotels. They can’t handle drop off in less than 48-​hours and they are generally closed for wash and fold to save washers and dryers for hotels/​fly rite. They don’t care for business from the neighborhood so don’t give it to them.

Wow. Horrible. Rude. Scary even. First time I went in I had a small bag of clothes to dry (after washing them myself). I opened a drier and was pretty much accosted by 2 furious ladies who worked there screaming «no wash here, no dry here! Go, go! Leave!!». I was so taken aback I put my hands in the air, backpedaled and kept saying «i’m sorry, i’m sorry, i’ve never been here! what did I do?» I was honestly, genuinely, scared.
Once my heart stopped racing I got to thinking. So let me get this straight… you run a business… and you don’t want my money? I have to pay $ 1.25 to do a load of wash or else I can’t pay $ 1.50 to use one of your twenty five clothes driers? I had a small grocery bag worth of clothes to dry. Whatever ladies, it’s your business, but it won’t be open for long if you keep accosting and berating your potential patrons.
Once again, its your house, your rules… if you really want to you can tell me I have to stand on my head and count to two hundred in order to use your machines, you own them… but did you have to charge at me out of nowhere, screaming, and frankly, ready to physically push me out the door had I not backed up? Zero stars. Class act you’ve got going there.

Si Laundromat down the street at S4th, between hooper and keap) is AMAZING!!!
Check their reviews.

Most horrible laundromat ever. They are very very messy in the way to handle bags. Their detergent leaves the fabric really harsh on your skin.
One time they returned my wash and press shirts covered in black stuff. I sent the shirts back obviously. A month later they let me take the shirts back but 3 of them were still dirty. I sent them back. They ended up losing the shirts and when I asked for compensation, they finally found them. Guess what, the shirts were still stained. When I asked them to fuckng get the shirts clean, the manager gave me the most attitude but ended up taking the shirts. Just got them back (5 months later) and they are still stained…
Long story short, AVOID THIS PLACE !!!
I switched to Flycleaner and I am more than happy with them.

This place was great. I was a loyal customer for 8 years. The last 4 have been terrible.
Dropping off: things will be missing and you will probably end up with someone else’s clothes
Washing: don’t even bother some of the woman who work there are very rude. And forget about drying… They are so busy washing clothes for other businesses they forget about the customers that need a machine. My last straw was one day I had two 50 pound bags of laundry. I had walked several blocks to get there and have one of the woman with the worst attitude turn me away because they had too many outside orders. A sign or warning would’ve been nice. I lost so much clothes from that place. It’s sad because the father and son that own it are very nice. They should pay more attention to what’s going on in their business.

Most of these reviews are off the mark. Read carefully.
For self-​service, don’t bother. There are much nicer laundromats just a few blocks away. But unless you’re especially attached to coming here, or really hate carrying laundry I don’t understand why this is so distressing. (Tip: get a laundry bag with backpack straps.)
For wash and fold, this is a great option! It’s very inexpensive and generally reliable. Ask for «eco wash» to get softer clothes, and «medium dry» so they last a little longer. Your clothes will still go through an inferno, so hand wash anything that can’t sustain high heat. (Tip: Woolite in the bathtub.)
If you’re using FlyCleaners, this is the laundromat they use during the day. You’re paying a middleman. It’s easier for me to walk and I like being able to pick up my clothes when i want.
If you’re not using wash and fold, you should either have a lot of time on your hands or be very particular about your clothes. Think like an economist: if you’re earning more than minimum wage, your time is worth more than what those hard working laundry women earn, and (even with the markup) it makes economic sense to hand over the task.
Yes, you will lose socks and your jeans (should you choose to wash them) will last about two years, tops. It’s a tithe to city life. Just accept it.
(Final tip: If you want a gentler wash and fold, try FlyCleaners overnight. I don’t know where it’s done, but the dryers are gentler.)

I have lived on the block for nearly five years and have been doing my laundry at this business throughout those years. Around a month or so ago a sign has popped up saying drop offs only, no do it yourself laundry. The local laundromat in the middle of apartment buildings serving the local community for 5 years plus (I know it’s even more) has decided their customers are not good enough for them and have taken on hotel accounts. The guy or girl wanting to do their own laundry is no longer welcome, our money is no good. I was recently told at 6PM on a weekday that if I come back after 9PM I might be able to get a washing machine. As someone who works, I can not schedule my laundry times and days based on the convenience of the laundromats needs. I understand business and making money but a local laundromat which used to service the locals having turned into a «commercial» laundromat is a complete disservice to all its customers, or now former customers since we are unwanted. A commercial laundromat should be in a non– residential area. The owner should be ashamed.

i’ve been doing laundry here since i moved to the neighborhood in 2006. up until maybe a year ago, it was fine. sometimes it was busy, there are a lot of ladies doing the laundry for the drop off service, and what seemed like a couple commercial clients. the ladies would be nice and point out the empty machines. there were festive decorations as someone mentioned, and family pictures on the cork board, a friendly family kind of place, just a bit busy. everyone it talked to in my neighborhood loved them and the drop off service.
now, 2014, for the last year or so, their drop off service seems to have grown, as well as delivery service from more commercial clients, and companies like flycleaners. it’s like they’re doing laundry from people all over north brooklyn and beyond. now it’s cluttered with large laundry bags, difficult to navigate, and just way dirtier everywhere.
i personally don’t like drop off service, and seeing the conditions, dirtiness, and how busy they are, affecting how they treat others’ laundry, i definitely wouldn’t have them do my laundry.
now they often have a sign saying «drop off and pick ups only» as in you aren’t welcome to come do your laundry yourself anymore. i saw them turn away an old lady after she carried a heavy bag of laundry over.
after 8 years of being so happy to do laundry here, use multiple machines and get so much laundry done and back in 1.5−2 hrs, without having to sit there while it washed and dried, i feel betrayed. i thought laundromats were there to serve the local community. now i realize there’s no reason i should think that. i didn’t even realize how bad it had become until i happen to pop in a friend’s local laundromat in greenpoint and see how empty and clean it was.
i asked the owner if there was going to be any changes for their surge of business, and he said no, it’s going to get worse because they just got a hotel account.
i asked if they were considering getting another facility for the delivery service, and he said yeah but not in the foreseeable future.
i can understand taking opportunities to make more money, but at the expense of quality or loyalty of long time customers. i just wish they could open another facility in a non residential area and continue operating for the local community in this location. i’ve written to flycleaners about this as well.

I came here expecting a lovely 3 course dinner with my boyfriend, but instead was greeted by dank floors, loud noise and nothing but machines for washing clothes. Plenty of seating though — 2 stars!

Anxiety attack every time i walk into this place. And like other reviewers, it’s the closest to my apartment (on the same block) otherwise I would gladly go elsewhere. I usually wander around aimlessly for about 20 minutes looking for an empty dryer after getting attitude from the one employee who decided to notice my presence. There are a few nice new dryers but don’t think you’ll get to use them! And definitely don’t ask if they can take the dry hotel towels out of them so you can use one! This place looks like it hasn’t been swept or cleaned in 30 years and everything is old with wires hanging out. 90% of the time the machine eats my quarters or the door doesn’t close and all my clothes fall to the filthy floor. When my clothes are dry i RUN out of there to safety. I go because it’s the most convenient but I’m so fed up with the attitude and the disgusting conditions that I will probably be lugging my laundry a bit further from now on.

Awful. With all the commercial washing they do, you’re basically competing with every other patron for 2 or 3 washers and dryers. It’s hot, crowded and pretty gross. The women doing the commercial wash are always eating food on the folding tables.
They blast terrible music too, which makes you not want to stay there, but if you come back a minute after your dryer cycle ends, they take your stuff out and throw it in a garbage bag. So you’re forced to sit there, or stand rather, because there’s like one chair in the entire laundromat and it’s usually covered with loads of their commercial wash.
For any other services it’s cash only too. Minor inconvenience, I know, but still annoying.
If at all possible, AVOID!

Ok this place USED to be OK till they started doing commercial wash in there for hotels and businesses. If you want to do your own wash forget it. You need nerves of steel. It’s a horrific experience, it’s super crowded and good luck trying to find an unused washer or dryer. Oh and you better be there right when your shit is done or it’s going in a garbage bag, sometimes before it’s done. I think I have PTSD from going there.
MOST IMPORTANT: WATCH YOUR STUFF!
I just got a full load of laundry stolen last week hot from the dryer. This was during an «off peak» time so there was barely anyone in there so I know it wasn’t a mix up. Also no one brought it back like Oops! Sorry I took your clothes! I don’t even have decent enough clothes to steal but now they’re gone. Also I am poor so losing a bag of laundry was a blow to me.
So now you can’t even leave to get a soda, you just gotta sit there, wait there’s no chairs anymore bc everything’s covered in some hotel’s laundry so you gotta stand there and stare at your clothes and be in hell.
I get wanting to expand your business by doing commercial wash but your laundromat is too small for that and regular customers!

Copied this from the BBB complaint I just filed:
I’ve lived in this neighborhood for a year now and have been going to this laundromat ever since I’ve moved in. The ladies who work there recognize me, I always wash and dry my own clothes and have only once used the dropoff service (they lost a load of my laundry before, so now I don’t trust them to do drop off). Today I washed a load of clothes there that included my bed sheets and pillowcases. I put them in a dryer, next to about six or seven women who work there who I’ve seen several times before and are always around when I’m washing and drying. I left to mail some Christmas cards around the corner and came back to pick up my clothes, but all of my sheets, and one of my pillowcases was missing. I checked every washer that was around the one I used to wash, and every dryer there but didn’t find them. I asked the women, who were now sitting for a lunch break, if they’d seen anyone take gray sheets out of the dryer I’d used, and the one woman who acknowledged me said «look in other dryers, I don’t know where they are» and that was it. I looked for who I presume is the owner, and waited for him to come back. He came back, and I told him I dried my sheets but they were now missing. Very dismissively, he said «Well, you need to watch your things, I don’t watch them for you» and told me to check all the dryers, which I’d already done. He didn’t offer any more help, didn’t offer to take my number in case they turned up or offer any compensation for them. He actually walked away while I was mid-​sentence saying «I’m sorry but I don’t know what you want me to do about it.» I would love an actual apology, and an offer to at least pay for what my sheets are worth (which isn’t hundreds of dollars or anything, which is why it should have been even easier for him to offer it to me.) The women who were there and either took the sheets themselves or saw who did, as there were only other 2 other people who didn’t work there and would’ve appreciated more help from them as well. Every time I’ve gone in there, I have to compete with the women who work there for washers, dryers, and carts and they’re never friendly. One women snatched a cart out of my hand once and told me it was hers. This is the only laundromat in my neighborhood, and literally right around the corner from my apartment but I am will take my clothes anywhere else because they’ve burned me too many times in the past.

Reviewing the self service: prices are reasonable and there are some newer dryers that get your giant loads super dry (towards the back of the shop ;)). $ 2 for a regular sized wash and $ 0.25 per 7 or 8 mins on the dryers.
The biggest gripe I have is that if you go during the day, especially on weekends, be prepared to be bullied by the droves of women that all seem to know one another and wash their giant loads of clothing at the same time. They take up all of the folding stations and barely let you maneuver around them IF you manage to secure a free washer or dryer. I made this mistake once and never again. Now I try to go in after 6:30/7PM, since they’re open until midnight (woohoo!).

I use to live right across the street. I think this place put the laundromat that use to be cross the street out of business.
Well the owner I believe is so nice. When they take your clothes out of the machines because you didn’t get it in time they put a plastic laundry bag on top for you to use. The guy also offered me quarters for the video games when I was just a kid but I never took it. He also offered me left over Halloween candy.

So prices have changed a little bit since the last few reviews in 2007– smaller washers are $ 2.00, larger $ 4.00 and I believe the dryers have stayed the same at 25 cents for 8 minutes.
I know it sounds totally weird but I missed doing my own laundry, most wash and fold places just don’t use the detergent I like or fabric softener. And shit, I was spending up to $ 20 every two weeks on wash and fold! This saves me a ton of cash and helps me catch up on all my new Latin jams. Best music in Williamsburg, hands down. I have to start listening to whatever radio station they’re blaring. If Super Wash were a club, I’d totally go and dance all night.

A laundromat is a laundromat is a laundromat, right?
Not the case, my friends.
This laundromat has Halloween, fall, and Christmas themed decorations up all year long.
That = awesome.
Plus, the people are really nice, even when you can’t decide between the white laundry bag or the red one.
And just in case I’m not the last person in New York who still does their own laundry, it’s $ 1.50 to wash a normal size load ($ 3.00 for a super gigantic one), and $ 0.25 gets you 8 minutes on the dryers.