Susans Laundromat

This is literally the worst place on earth. Not only is the service terrible, but these guys lost one of my shirts and only wanted to compensate me 35 dollars for a 150 dollar shirt — and it took 3 weeks to get that

This laundromat is 10 feet from my apartment, so I’m basically forced to use it. I hate walking even that, so I’m not going to go any further. The laundromat itself is okay. Great? No, but it’ll do the job. It can get crowded in prime hours, but I try not to go then.
But here is what you should avoid: The wash and fold. My entire time in New York, people have been raving about this type of service. I’ve always been skeptical, in that I wash my clothes in very specific ways (much of it I only hang dry), and I’m pretty picky and partial to my clothing. But one week, things got desperate and I got lazy. I decided I would just take things I didn’t care that much about — towels, sheets, pjs. But at the last minute, I very hesitantly threw in my favorite jeans, figuring what’s the worst they could do to them?
I returned, picked up my clothes all nicely folded in bags. «This IS great,» I thought… until I got to the very end and realized my jeans were nowhere to be found. I looked high and low. Gone.
When I returned to Susan’s to ask about the lost item, they said they’d have a manager call. No one ever did. I returned, and one of the worker’s told me that they watched all the security footage, and all the clothes that went into the dryer went into my bag. Um? Well clearly my jeans never made it INTO the dryer?!
That was my first and last wash and fold experience. Guess that’s what I got for being lazy. Still miss those jeans. Hope whoever got them gave them a nice life.

I’ve been using this place for years even though it’s never been the best laundromat. The floors are always a little dirty, which sucks because I often drop a few articles of clothing on the floor when moving a load from the washer to the drier. Every time something of mine touches the floor, I feel like the wash is negated. Susan’s is also small, so if you go during prime hours the machines are often all in use. What’s extremely annoying about this is that it’s not the neighborhood residents using the machines, it’s typically a couple people who are paid to do laundry for others, meaning you’ll have one or two people using about 5 different machines at once.
I’ve always put up with the minor nuisances because it’s close to my apt, but after today I think I’m going to start using a different service. Their change machine ate my money and didn’t yield any coinage. When I told the woman working there she told me, in pigeon English, that I’d have to wait for the manager to come around to get my money back. I said, «Why don’t you just give me my money back and you wait for the manager.» She wouldn’t go with this. I chalked it up to «whatever» and left. When I came back a half hour later, she told me that the manager had magically come, checked the change machine, and then left (boy, that guy has amazing timing). The asshole attendant had a smug smile on her face when she told me that he didn’t find a dollar stuck in the machine. I asked if she was implying that I was lying. She kind of shook her head yes, but stammered an unintelligible verbal response. I said, «Yeah, that’s right, lady. This is what I do, I go to laundromats and lie about losing a dollar in the change machine. That’s my scam.» There are cameras everywhere in there, so I told her that if she’s so uncertain why doesn’t she got check the camera footage and see for herself. She mumbled something broken, but I just resigned myself to not bother with someone so fucking stupid.
I know it’s only a buck, but it’s the principle of the thing. I’ve been giving this sub-​par laundromat my money for years, and then one day, not only do they take my money and give me nothing in return, but they accuse me of lying about it. That woman is ignorant trash, but I think she’s also lazy. This was an easily solvable problem. She just didn’t want to make any effort on my behalf to remedy the situation. So, in conclusion, fuck Susan and her crumby laundromat.

Clean floors, nice machines, cheap prices. Small space but hey, it’s pretty nice, there’s sort of place to sit down too. And bonus they keep it warmer than my apartment.

I’m quite a big fan. I do drop-​off (efficient, not lazy). It never takes longer than a day, I could swear it costs just as much doing it myself, and I get it back all folded and wonderful

Years ago, I had a one night stand with a dude I’ll call «Bill.» Okay, so it was really a series of hook-​ups but whatever. We always went to his place, a stereotypical messy bachelor pad, easy to overlook through vodka vision. But our «relationship» screeched to a halt after the morning I had to ready myself for work at Bill’s. I cringed in the shower at grime that crawled on the tiles all around me and when I slipped on his bathrobe, I literally gagged from the B.O. that permeated the fabric.
I was struck by the scuzzy irony – that a space designed to promote personal hygiene could get so filthy and that an article of clothing meant for freshly laundered bodies could stink so badly. That was my last walk of shame from Bill’s.
I have to believe that if Bill ran a laundromat, it would look a lot like Susan’s.