The Loftmen

Long story short: A lot of loose ends were left untied and there was too much radio silence and empty promises.
Long version: Originally I wasn’t going to leave a review for Loftmen because I do think they do great work and I didn’t want to leave a negative review. Unfortunately, as time goes on, I begin to notice all of the little details that were never fixed and so here I am. I hired Loftmen to work in my kitchen, living room and bedroom and I had also spoken to Pavel a barn door
I loved working with Zachand I was really happy with the work he was doing. The project started real strong. My problem is when Zach moved, I felt like my apartment fell to the way side. I would send multiple emails about one issue and most of the time they went unanswered. I was promised that things would get done, and they wouldn’t get done without me stomping my feet. I tried to be understanding because Pavel left with a lot of work when Zach moved but eventually it gets old. It felt as if my project wasn’t a top priority/​it didn’t matter compared to other projects.
The devil is in the details and I am left having to look at them every day, and I’m not happy. I don’t think I could recommend Loftmen because there were too many details left undone and the communication was less than satisfactory. I would email Pavel when different issues arose, and I wouldn’t hear back until my third or fourth email and most of the problems weren’t resolved. Not to mention, most of the timelines I was given were completely off… and the main reason was because «we are finishing up a huge project.»
Finally toward the end of the project, I spoke to Pavel about creating a door for between my bedroom and living room. He was interested in working with me on an additional project, and I was trying to give him a second chance to leave a better impression. When I sent him ideas, I finally heard from him after the second email and was promised sketches and pricing. The only thing that followed was radio silence. I threw in the towel because trying to communicate with him felt like pulling teeth.
If I could go back, I would most likely go with another group. It’s quite unfortunate because the projects they showed me were beautiful, and my project had amazing potential. The only positive was the introduction to the architect and engineer that I worked with at the beginning and the work I did with Zach

LONG OVER DUE UPDATE: I LOVE THE KITCHEN! Zach and Pavel did an absolutely awesome job! Everything exactly the way I had envisioned it. And all within schedule and budget. Zach even made a few on the fly changes for me to make sure my wife and I were completely happy withy the final product.
Job well done.

Based on their work on their site and the reviews here on Unilocal,my wife and I decided that we would hire them for our the jobs we needed done in our home.
I filled out the query form from their website and they didn’t get back to me. So I called them. Pavel told me to send him the dimensions of the job and a description of what I wanted and that he would get back to me the next day. He didn’t. I called him back a few days later on a Monday and he told me to send him pictures of my kitchen and that he would get back to me by Friday with a rough quote.
He didn’t get back to me, so I called him the following Monday and he apologized and told me to email him again and that he would look over my job during lunch and get back to me with a preliminary quote. He sent me the completely wrong quote and was describing work that had nothing to do with my query!
I bought this to his attention and then he apologized.
I told him that if he couldn’t do my job, to please let me know because we really need to get it done and we weren’t looking for anyone else. He assured me that they could do it and emailed a quote of $ 10,000 for part of the job. This part of the job involves simply replacing the cabinet doors in our kitchen with solid wood cabinet doors. It’s a simple job. I accepted his quote and asked him to please get back to me and to let me know when they can come over and look at the kitchen. That was a couple of days ago and I still haven’t heard from them!
That is no way to run a business. If this is how they act before the job, I can’t even imagine how they would behave once the job is started. Buyer beware.

very helpful! Just called to find out about their services, they primarily do custom cabinetry. They do not offer the service I need and directed me to Brownstoner & Brownstoner forum to find a good contractor for the service I need.

In my previous review, I mentioned a kitchen renovation and my intention to have the Loftmen build and install my cabinetry. Well, that job is done and, again, an outstanding job by Zach, Pavel and crew. Whatever your custom carpentry needs, these are the guys for the job.

The Loftmen have pulled through yet again. My wife and I were moving out of our old apartment and unfortunately the beautiful bookcase wall (with pocket french door) had to be taken down. Francisco of the Loftmen took on the task of breaking everything down, patching up the walls and preserving a few of the book cases for our new place! They even mopped the floors! Now that is customer service. The Loftmen are hands down #1.

I contacted Zach and Pavel to help me with some work on my apartment. They were professional and their quality of work is excellent.

My wife and I needed a custom cabinet for an oddly shapped space in our livingroom. We interviewed three custom cabinet makers and found The Loftmen had the best combination of design vision, responsiveness and value. Their bid was competitive and their design outstanding.
They really helped us think through what we wanted and delivered something that feel unique and just right. Our livingroom is completely reborn– a total home run. Two weeks after installation we still talk about how great it is.
They do really high quality work, but they are also high quality guys. The morning of installation the delivery truck didn’t start. Rather than reschedule they scrambled for another ride, showing up only a few minutes late. Without a break for lunch, they worked until the piece was installed just right and the livingroom was cleaned. They even took out their garbage. Seriously.
I would definitely use them again.

My roommate and I contacted these guys at the suggestion of my friend to build out my new loft. Zach and Pavel, the Loftmen themselves, came by one afternoon for a consultation. They were super nice and funny while taking all the measurements they needed and asking us about the specifics of what we wanted. It took them only a couple days to come up with plans and a quote, which was a little higher than I’d wanted to spend, but I’m definitely glad we went for it.
These guys were in the apartment four days later with all the materials and a bunch of pieces they’d prepared at their shop. They were clean, considerate and worked wicked fast. They finished a day early!
The rooms (one on top of the other) are completely sturdy. It’s been 3 months and everything is still rock solid. And it looks awesome. I’ve seen a bunch of built out lofts in Williamsburg and Bushwick that, frankly, look like shit. Ours is probably the dopest I’ve seen. We get compliments every time we have someone new over. They can’t believe the apartment didn’t come this way!
Anyway, these guys are rad. They’re friendly, responsive, reliable and do a kick-​ass job! Definitely the kind of dudes you want to take out for a beer afterwards. Highly highly recommended.