US Post Office

Someone is stealing, 3 items are at a status saying delivered, never received it. Being investigated.

This place redefines the term «bad service»! I had six packages delivered in the past 5 months, only one was delivered with out having to personally go down there. The latest, was an eBay shipment. The shipping info provided me via eBay said it was delivered and scanned last Friday. Now 8 days later they’re claiming it never arrived! Only once, ok everyone makes mistakes, but this s*** goes on all the time! They need new management or something! Somebody help this place! Mankind has reached a new low!

Extremely poor service. Two never smiled once. Been in the line for thirty minutes. No pens available for customers

I was shocked how small this location is, compare to my local post office. It’s literally half the size of mine. However, I guess I went on a good day because I was in and out of that place in less than 20 minutes.
I saw this one window where a man was shouting out last names and people came to pick up their packages. The window I went to, I met the sweetest old caucasian lady. She greeted me and asked how my day was going. Then, she quoted the lowest price my package would cost to deliver. Finally, she tracked down the charlie brown xmas stamps that I couldn’t find in my post office.
I still like my local one though. Only because, the people there all seem to know me. *cue the theme song to Cheers*

Fucking useless. Place keeps sending my fucking packages to the wrong place or never delivers it the day it’s out for delivery and now they clearly lost my shit but told me to wait a week and then pretty much don’t do shit because I wouldn’t get reimbursed for anything. They need to fire all those jackasses or at least Fire the females that follow up with claims because they’re a complete fucking waste of a paycheck.

No one picks up the phone. Been calling for two days. How is anyone keeping their job with such reviews? Maybe they closed down? I guess I have to go in now since I can’t get anyone on the phone… which looks terrifying from the reviews and it’s so far! I’m in Williamsburg :/

Never pick up calls. Long lines. Inefficient. Horrible. Just horrible. Unfortunately, you have to deal with it if this is the post office that receives your undelivered mail. Need a better system or you risk losing more costumers to another mailing company. I, for one, try to avoid receiving via usps when ever possible…

Is half a start possible? This post office is THE worst! Most of the staff members are very unfriendly! It always takes a long to pick up my package. There isn’t much more to say. I dread going to this location.

Stop using USPS for mail service, Period!

They don’t even deserve any stars. Slow and terrible service. If you have to pick up a missed package, enjoy waiting 2hours+!!!

Horrible… It’s a pity i don’t live walking distance to this location and it ‘s the postoffice I have to use. You go and wait forever in a long line for a staff to take your slip to wait another 20 min for your package or told they don’t see your package. Many times I don’t have a slip because they never came to by residence, but when I track my order it’s at the post office. I have camera’s in front of my location and know that they never came at the time mentioned; also I’m always receiving other people mail or my mail being opened with a mite stating sry I thought it was mine. I even see my mail on the ground in front of my door while my mailbox is right in front of my door. This location is pathetic in office and in the field staff. I know times are hard, but why stay someplace you are unhappy because based on their actions it’s obvious. 0 stars would work for me, but that’s not an option.

The worst post office I ever needed to use. THE STAFF needs lessons in courtesy, sensitivity, manners and just being polite. Perhaps they r understaffed but this should not be placed upon patrons. Their attitude stinks when it comes toward just doing their job in which they collect salaries. It appears as if you are bothering them when you request assistance.
The post master needs to observe this matter with scrutiny. Definitely plan on moving to be near a better place of business. Also the lines are ridiculous while the workers appear to be socializing in the back. Also they always claim to have left a notice when delivering a package that I never seem to get. Donot attempt to call because that too will go unanswered.
Will definitely be attemting to contact the main office for the post master or his superior.

Worst post office ever! Lines are always long and only 1 – 2 windows open while at least 10 other workers are in the back carrying on conversations

this post office one of the worst post offices i have ever been to. Some of them are rude. No one has a clue where any packages are. Its insane and these are federal workers? Something must be done to improve these services

Consider moving if this is your post office. There’s a fifteen day hold until they’re supposed to give final notice on returning items back to sender. I received no final notice, and they returned it after 9 days. I tried tracking the return shipping there’s no record which means this ghetto trash stole it.

This post office location is utterly ridiculous. I have NEVER thought to experience such unreliability from a postal office before. I usually have someone at home when I know packages are being delivered so I’ve never had to request a redelivery until recently. Upon calling USPS to request a redelivery I was told it was going to be delivered the next day. After waiting 3 days for the package, I thought there had been some sort of error so I proceeded to try again via the website 2 more times within the following week to no avail.
2 days before the package was to be returned to the shipper (USPS only holds items for 15 days), I called USPS again to request yet another redelivery. Frustrated at this issue, I told the phone agent of my problem and had him look into it. Confused as I was he told me that 4 notices were in fact sent out to the New Lots PO for a redelivery but someone on the PO’s end was not paying any attention to the notification. The phone agent gave me the number for the New Lots P.O. and instructed me to call since the system messages were obviously being ignored. I then called 3 different times that day. No answer.
The following day rolled around and surprise, surprise, no package. With work and night classes, I had no time to pick up this package so my sister went in my place. While on a dreadfully long line, she found out the woman behind her had the exact same problem.
What these people do while getting paid is beyond my knowledge. Judging from the other reviewer’s experiences I’m glad I had an a little sister to deal with this post office in my place.

I had to come to this P.O. a few times for a former boss and everrryytime I hated it. I know its in ENY and ghetto should be expected but jeez. And whats up with the pictures uploaded??? LOL. This isn’t your facebook lady!

This post office, if I can call it that, has the worst customer service I have ever can across. I live in Lawrenceville, GA and deal with my post office all the time and have never in my life had to deal with what I went through today.
I shipped a package from Lawrenceville, GA to my sister in Brooklyn, NY on December 17, 2013. I was informed that the package would arrive on December 23, 2013. My sister does not work, so she is always home. The day came and went and no package was delivered.
We thought that maybe they would deliver it on the 24^th, but it did not come either. On the 27^th my sister got a pink slip on her door stating that they tried to deliver and no one was home. As I said before my sister does not work so she is always home.
She went to the post office two days later to pick up the package and was told that it was on the truck and she had to come back. She went back two days later and was told that the package was in processing and she could not get it at this time. She went back a week later and they told her that they tried to deliver, but each time she was not home, so they sent it back to me.
So I waited for the package and it never came back. each time I tracked it, it stated that the package was in Brooklyn, NY or Jersey City, NJ being processed.
It is now January 29, 2014 and still no package. I called my local post office in Lawrenceville, GA (They are wonderful) to see if they could help me. I talked to the delivery supervisor who informed me to call the delivery supervisor in Brooklyn and have them do a release of the package to be put back in the delivery. I tried calling all that day but their phone was busy. I called this morning and I knew something would be wrong when they just answered the phone hello. I asked for a delivery supervisor and the lady that answered the phone asked me what for. I told her what I was calling about and she gave me the biggest attitude. stating that «she will not have another delivery supervisor from another post office tell her what to do», she then proceeded to hang up the phone. WHAT THE HELL! am I not allowed to call this post office, some one needs to do something about them. if this is the way they deal with their customers it is no wonder they are loosing them.
I

This post office deserve NO stars. They are truly the worst of the worst of all the P.O. ‘s I have ever used. They have major attitude and don’t want to do their job.
The mail delivery person NEVER knocks on my door although there is always someone in my place to answer the door. He will leave a pink slip or he won’t leave a pink slip at all. Many times I never even knew a package had arrived until I get a message from the sender. I have seen the delivery man throw packages over the fences of my neighbor’s homes. Not one care from him.
When I went to complain I was treated in the most disgusting manner, as if I don’t have the right to even ask why this delivery man cannot knock on my door.
The US post office has gone to the gutter, especially this Sutter Avenue location. I can’t even believe this type of customer service exists. They have no shame. They want a pay check and don’t want to do the work.
I am beyond furious. My business suffers because of this US post office service. I have lost money on items that are returned to sender and I cannot get refunds on because I never even knew it was returned!
THE WORST SERVICE! and they don’t even care how horrid they are.

In a word?
One word?
Only one?
Ready for it?
Pitiful!!!
I absolutely dread anytime I need to step foot in this post office! It’s always packed with long lines and staff who seem to care less about their jobs.
I had to go this week to pick up a package that had been awaiting my arrival for two weeks. On this very rare occasion the line was short to go to the window. However this post office. Ah let’s just say they have their own system. They have a door towards the back where you take your package slip and identification to get your package. And so thats what I did. Alongside the other 20 or so people waiting. 5 mins…10 mins… The wait made no sense. The staff at the windows were ringing their bells for the next customer to come. Guess what folks?! We all needed packages!
Finally someone came to the door. He announced he had exactly 15 mins to get the slips and locate the packages. 15 mins until what? Who knows? Another 10 mins passed and I walked out with my package. That’s what they get a star for. They didn’t lose it!