Autosport Werks

We’ve taken our Audi to Autosport Werks for many years. They’ve always spent the time to explain work that was needed and optional. Work has always been completed on time and professionally. As a «backyard mechanic» who grew up working on cars I appreciate the quality of the shop and the honesty of the employees.
However, today they went over the top! The Audi quit on my wife and of course we had it towed to Autosport Werks. They diagnosed a bad fuel pump. We bit the bullet and said ok to the $ 850 charge. As I picked up the car and paid my bill I mentioned that I thought we’d replaced the pump at some point (I hadn’t looked through my service records). Within 10 minutes of leaving the shop I got a call. It was Eric at Autosport Werks. He heard me mention the prior pump replacement, looked in his records and found that they had replaced it ~10,000 miles ago. He was calling to tell me he wouldn’t charge me for the replacement as they guarantee their work and the pump shouldn’t have failed so soon. He let me know he had reversed the credit card charges.
I was dumbstruck. really you gave up $ 850 when I hadn’t asked for it. I asked if I could pay some of the labor cost. He said no, we stand by our work. So great to hear in this day and age. They’ve won my loyalty for as long as drive a German Auto.

Brought my vehicle in two separate times.
First to check out a transmission fault I was having to to do a good overall look over of the vehicle. They spent many hours with the car. The very knowledgeable shop they claim to be and they did no look over the vehicle mechanically what so ever instead they charged me almost 3 hundred dollars and all I got was a list of codes and a code reset that I could of done myself with my scanner tool at the house.
Second to get vehicle check as I wanted the first time as of this time my lights are reappearing after the code reset didn’t last any further.
I got quoted 90 dollars to check the codes again for 30 minutes of work and they replaced my gas cap for 25 dollars when It didn’t need replaced according to the BMW dealer themselves.
Very bad taste in my mouth and a scared pocketbook from my experience at this place.
DO NOT recommend this shop at all!

I came here for a check engine light on my 2008 VW Passat and they diagnosed and fixed the problem promptly and correctly. The staff was very professional and did not seem rushed or in any hurry to sell me on anything that I didn’t need. Highly recommended.

Thought I would try out AutoSport Werks today as recommended by a gear head friend who knows a thing or two about Audi, Porsche cars, Jason R. I brought in my 2009 Audi TT to have work done and was pleasantly surprised at the team of folks working there. I was invited to come into the shop and see the underside of the car to see what I was dealing with. I learned so much about my car today and really appreciate these guys taking the time to educate and order new parts. Highly Recommend AAAA++

I went here when I first got my BMW to have it checked out and have a coolant flush. I liked how thorough Cal seemed to be about everything and I thought I had found a regular mechanic for my car but it was short lived. I started having coolant issues again a few months later and having moved across town to a new place with a garage, I just tackled this one myself. Upon draining the radiator and engine block I noticed the coolant coming out was green, not blue. German automaker approved coolant, the kind BMW puts in, is most definitely blue. Murray BMW sells a 5 gallon jug of it for 27 $. I was told on the work order that they only use the blue BMW coolant and that is what I was charged for.
In all honesty I really wouldn’t have cared if he had used the green as long as that’s what he told me they put in and that was what I was charged for. The reason for the 1 star is because I was blatantly lied to. Trust is a huge issue with mechanics everywhere and it’s a big reason why I have always fixed my own cars. If I can’t trust you on something small like this then I sure as hell won’t on something major.

Autosport Werks has always treated me right. I appreciate the care they have provided my E39 M5. Cal and Andy have always been there to help when needed! Thanks!

I’ve had my BMW serviced here a couple times. I can’t tell you if they also do a good job with Audi and Volkswagen, but I can’t imagine a well run shop would be drastically different.
Previously, all my experience with German cars have been expensive for ridiculously small things. Luckily here… it’s not. My airbag light was permanently on, they analyzed it and said the sensor was tripped so they reset it. No problem… NO CHARGE! WHAT!!! That didn’t cost $ 500? I know some service manager at a BMW dealership is shaking his fist and cursing right now.
Another time, my front grill plates cracked and popped out because of a low speed bump that happened with my car. I won’t say that it was my gf who did that cause she’d be pissed… but uh… well, they mysterious broke. The guys here ordered the 2 «kidney» grills for about $ 100. They installed them for free (which was nice since there were a lot of cracked parts) and worked for 15 – 20 minutes to secure them in.
Overall, I’m very happy with these guys and I have no problem with recommending them.