RTD – Call-n-Ride Interlocken/Westmoor

It sounds like a great service for those outside or on the fringes of the RTD mass transit service area: «The RTD call-​n-​Ride is a curb-​to-​curb transportation service that takes you anywhere you want to go within a designated service area.» *Beautiful* — JUST what I needed, a rescue in my time of need.
My car chose last weekend to fail spectacularly on me when the engine started running roughly, the oil warning light didn’t go off, the oil level ended up being below ‘L’, the connecting rod driving a piston (likely) broke, and then the crankcase blew out an impressive grapefruit-​sized hole. SO… I was in need of convenient transport. The service advertises $ 2 per 1-​way — very reasonable.
If only truth was as good as advertising.
The brochure asks you to reserve your trip at least 1 hr in advance, more than reasonable. I called 3 hours early and made a reservation on their Sprint voicemail line. I even gave them a number to reach me at if this wasn’t feasible.
No one called me, I presumed things were ok. No transport there at the designated time… and no one shows up to 20 minutes after my request. Good thing I had a friend going through the area who could pick me up.
call-​n-​Ride: ***FAIL***. Unimpressed — and that’s being kind. Possibly a more direct and honest salute with the proper digit and some choice profanity would be more in order here. You suck.