The Greenery

Fabulous Customer Service makes for a Life-​Long Customer!
Have shopped and done business with The Greenery since they first opened. I have also engaged their landscaping division with results that exceeded my expectations. Thank you to a locally owned and operated business that is an assett to the community and a pleasure to do business with!

Very nice! I love going here! I like walking through and looking at all the different kinds of plants and shrubs. They have so many to choose from.

Poor customer service equals lost customers!
I always prefer to patronize locally owned places, and this was my go-​to nursery. I moved here last summer and bought a lime plant from them for nearly $ 50. I spoke at length with the worker at the time to make sure I knew how to plant it and care for it, as I’d never had a citrus plant before. She told me just what the instructions on the plant read, and I followed it precisely. The plant, it read, was supposed to grow 20 – 30 feet tall and wide — wow!
Well, it didn’t make it through the winter, so we took it back over the weekend to get a replacement or a credit, if they didn’t have another available. They refused! The employee said it was for «tropical climates only.» Why did they sell them, then? Was I supposed to drive to Key West and plant it there? She added that we were «supposed to bring it in for the winter». Mind you, this was not a little plant in a planter; this was a big OUTDOOR plant that required planting.
They sold a product that apparently shouldn’t have been sold in this area (why???), provided incorrect guidance, not to mention the written instructions that came with the plant we followed to a «t». There was no note on the plant reading, «Don’t follow these written instructions unless you’re going to plant farther south.»
I could go on, but let’s just say the employee had quite an attitude and would offer no recourse. Their not standing by their product cost me $ 50 and them much more in lost business. A simple I’m sorry and a credit or alternate plant would’ve kept me a happy customer. It’s sad that Lowe’s will now get my business, but they stand by their guarantees.

This place is amazing! It is so much bigger than it looks from the exterior. They have everything that I will ever need for my gardening projects. There are a ton of different trees, bushes, flowers, soil, herbs, pots, garden decorations, and furniture. And if they don’t happen to have what you’re looking for, they’ll get it for you. All the staff that we have encountered are very friendly and helpful. If you’re planning to get a bunch of stuff, make sure you get one of their flat bed carts to haul your stuff around. Once you’ve filled up your cart with everything you need, grab one of the many friendly staff and they will write up your bill. While you go pay at the cashier, they will take your cart to one of the doors where you can pull up with your car/​truck. When you’re ready, they’ll also help you load everything. They also sell soil by the yard, you’ll just need a truck for them to pour it into. And they deliver locally, which can be very helpful, particularly with the trees. I wanted to bring everything home with us, but of course that’s not possible. We ended up deciding on some azalea bushes, a baby lemon tree, and basil. I can’t wait to get started on my herb garden!