Arby’s

The staff @ the Brunswick Arby’s are so very nice. They really go out if there way to help someone out and really seem to like working @ Arby’s!
I ring the « Unilocal» bell for you. Thank you for the pleasant experience!

I’m giving this establishment 2 stars only cause my son loves his roast beef sandwiches from here.
My girlfriend just called to tell me that the young lady at the window gave her a death glare when asking for napkins. And this is after sitting in the drive thru behind two cars waiting 10 min for her food.
Hold on, I have another story…
While I’m here I might as well tell you what happen 8 months or so ago.
Also going through the drive thru with my son and dog Lacey. I asked for the fish sandwiches w cheese. When I arrived at the window I over hear the woman tell the sandwich making professional to not forget the cheese. Before she hands me the bag she confirms that they put cheese on the fish.
I receive my bag and drive off when I decide to check to see if there is cheese on the fish.
I mean, after being told by a screen and twice by the server at the window you would think it would be on there. Well as you might have guessed by now, it wasn’t.
I did go in and have some simple choice words w the gentleman in the back as to why he didn’t put cheese on it after all that.
No response was made but by the window attendant with an apology.
I do sincerely hope they get it together.

Pretty good food. Customer service use improvement. The staff did not seem happy.