Brunswick Pet ER

Dr Strickland saved our dog’s life. We were visiting Jekyll Island when our dog began throwing up and was lethargic. We originally took her to another vet in Brunswick, who diagnosed her with pancreatitis, but thankfully recommended we hospitalize her overnight at Brunswick Pet ER so she could get IV fluids overnight. Dr Strickland took one look at the blood work results that the previous vet had run, and said that the thought this was something more serious than pancreatitis, and pushed us pretty hard to take our dog to Jacksonville the next day for a specialist ultrasound. At first I resisted, but she was insistent — and she was 100% right. The next day we found out that our dog had a gall bladder mucocele and that she needed immediate surgery. Thankfully our dog is now recovering and I am so grateful to Dr Strickland for her excellent diagnosis, and for really pushing me to take our dog for the ultrasound. She is an excellent vet.

I recently had to board my dog here over night while I was out of town about to go out of the country on vacation. My dog was staying with my parents and experienced severe respiratory distress not long into his visit that required a visit to the VET and an overnight supervised stay at Brunswick Pet E.R. While I cannot personally attest to the facilities of this business, I can say that I am thankful the staff seemed to provide adequate care for my pet while he was there until I could get from my current location to Brunswick, GA a few hours away.
The one experience I can personally speak to is my phone conversation with Dr. Strickland the night my pet stayed at Brunswick Pet E.R. My family phoned me while I was out of town at my request so the Dr could advise a diagnosis and possible treatment options for him over the phone. She seemed very knowledgeable in her practice and diagnosis — so much so that I could hardly get a word in to ask questions. She went on and on to the point I really wanted to ask her to shut up for a minute so I could process all of the information she was providing and ask a few questions. Fortunately I wasn’t alone in my observation. Here I was out of town and one of the most important living things to me was being admitted to a pet emergency room for overnight observation and diagnosis because he was in distress — you’d think a concerned pet owner would want the opportunity to ask some questions! The options she provided were all emergency in nature and needed to be implemented immediately.
A few other things that are minor, but attention to detail is a big thing for me, especially when it concerns a medical practice. My dog’s species was listed as ‘Avian’ and not ‘Canine’ on his profile. My family wasn’t provided copies of the diagnosis paperwork when they left — I had to leave a voicemail for it and received it by email the following business day. The following day when I received a call that they forgot to give my family the paperwork, I mentioned to the technician over the phone that I had used Wikipedia online to read more detail on the diagnosis and she had no idea what I was talking about. :-\
Like I said, I am very thankful for the care they provided my pet and that they seemed to have his best interests in mind. I would rate that an A+. I would rate Dr. Strickland’s ‘bedside manner’ over the phone when trying to explain a diagnosis to an out of town pet owner as a C-​. Improvement needed!
I miss you with all my heart, Chance! You will be remembered always!