Crappy small-town dealership that specializes in selling cars to people with bad credit. Just go to Savannah or Jacksonville if you want a better deal. Most folks around here do just that. These jerkwater small-town car dealers are never going to give you a good deal, period.
Renee B.
Évaluation du lieu : 1 Raleigh, NC
I’m sorry it has come to this but you leave me no choice. No one will take my phone calls anymore. Angie, Trey and Clyde, still waiting for that call back. I leased my car in 2012 and was extremely happy. Kept my car in mint condition and then when my lease was up, came back to Mike Murphy KIA to purchase the car. Waited. And waited. Eventually ended up leaving because«they were still printing off the documents» turned out to be them printing off another person’s documents. That’s fine, it was the weekend, only one finance person there. Did I mention I lived 6 hours away and the Kia dealership where I lived didn’t want to honor my 0 $ purchase option stated on my lease agreement which is what brought me back to Mike Murphy to start with? Got my car tags, new bill of sale and off I went. Curiously, never received anything from Kia about paying my first payment. Called up Kia, can’t get a hold of Trey, Angie or Clyde. «They’re with a client right now» or «They’ll call you back in a few minutes». Then the kicker, KMF sent me a bill for the disposition fee. Disposition fees are the fine you pay when you just return your leased car. Called up KMF, Mike Murphy KIA never sent in my Bill of Sale. Okay, I’ll do their job for them and send in my paperwork. It must be a theme because a week later, another statement saying I still needed to pay it. Tried calling Trey, Angie or Clyde but no one wanted to answer or call me back. Called up KMFAGAIN, they never received my fax yada yada emailed it in, boom. Confirmation that I did indeed purchase my car and they took the fee off my name. As time went along, had to get my tag transferred from having been leased to being purchased. Drove down to the DMV(and visited family, have to make the most of these 6 hour trips) and lo and behold… the title hasn’t been released. Trey, Angie or Clyde, any help? Still nope. Called a lovely lady and she assured me that KIA would pay for the fees for the title not being released and having to get a 2nd temporary tag. Welp, my 2nd temporary tag is about to expire and the title is still not released. Trey, Angie, Clyde, Why me? The sooner you help me solve this problem, the sooner I’ll stop calling and calling and calling. This all started March 17. It is now May 19. It should not take 2 months, multiple phone calls and rotten reviews to get stuff done. Will you pay for my rental when my last temporary tag expires in 3 days? Next step, the BBB. Again, hate to do it but you literally leave me no other option.
Thomas A.
Évaluation du lieu : 1 Brunswick, GA
Bought a new car from here and they did try to pull one over on me.(big surprise right) Fortunately I knew the game they were playing and called their cards. I would feel sorry for anyone that may be deceived into thinking these people generally have your best interest in mind. If I did knot know what I was doing their smiles and lies would have cost me about and extra $ 3,000. Not trustworthy, will get over on you if the opportunity is presented, DONOT come here if you are not familiar with the car buying process.