Sonic

Ok… First, let me say that this Sonic is less than a mile from my home. The options are limited unless you want to drive in to Buda or Kyle…(Subway and Schlotzskys)…so I keep trying Sonic even after terrible experiences at this ONE particular location.
Reading the other reviews, I see that Im not the only one… Are the franchise owner or management even aware??? or care???
The problem boils down to horrible customer service, especially when you go through the drive-​thru. The first time, I drove away after waiting for 10 min after I was told to «HOLD ON». I chalked that up to a freak occurrence and went back. Same thing happened although finally they did come back and without an apology for the wait I might add, was asked «what do you want?» I told them never mind-​off I drive… my kids already know I wont tolerate it… and each of the first two times I drove out of the way to the Sonic in Buda off IH35. That Sonic is always great.
The last time, we went after my son’s soccer game… it was not busy, tons of employees (all teens with what seemed like no supervision) were busy chatting and clowning around inside (I pulled into park this time) and pressed the button to order. Long wait, then finally a less than polite announcement of «Ill be with you in a second». I should have just left at that point BUT… ITS SO CLOSE TO MY HOME-​I WANT TO LIKE YOU, SONIC… I DO… so we waited… Finally, my order was taken. We all ordered, and after we were done, my son decided he wanted a Dr. Pepper float instead of a root beer float… no biggie… it hadnt even been a minute since I ordered, Im sure they hadnt started the floats yet since there was food that needed to be prepared first… So I pushed the button and get a «yeah?» (easy, now, remember, its less than a mile to my house) «Could I please change the rb float to a Dr Pepper float?» I get a sigh like I asked her to come out and give me a friggen foot massage… so I said, «You know what, you drink it, we are outta here!!!» Off to the other Sonic… my son now wants to go there just to see how much the employees stink…
ANYHOO…if you dont mind the horrible service, by all means, have at it… I cant tell you how the food tastes as I havent eaten there, but I can tell you that if you dont mind driving an extra 6 miles, you are much better off going to the other Sonic in Buda. The food is great at that location. :-)

Waited 15 minutes to be waited on in a «stall»; backed out and waited another 15 minutes in the «drive thru» line. All I wanted was an iced tea. It appeared the teenage employees were too busy socializing with potential boyfriends/​girlfriends. I watched several people leave, as I should have done, but out of curiosity I waited to see how long it would take. «It’s not just good, it’s Sonic good» is NOT what I felt about my visit.

Would give 0 stars if I could. Employees suck, ²⁄₃ timed my order is screwed up. I complained and the manager email back but could even use proper grammar. Never goin to sonic again.

We are so not a fast food family. It is only because of an affiliation with childhood and their all-​too-​accessible location that on a few occasions I’ve ignored better judgement and placed an order here. Each time, the service has been ridiculously slow, especially with the drive-​through, where they don’t even have to walk out and I was the customer waiting at the window! Even if it doesn’t look busy, they’ll find a way to make it take at least ten minutes.
Recently, my husband kindly went to pick me up a shake from here, and they sent out plain vanilla, which was not what I’d ordered. He didn’t realize this until he got home & handed it over, so he called & they said they’d take care of it next time. I didn’t want to go back again. I strive to avoid consuming anything from here; just wanted what I ordered! So husband drives back and they don’t even offer to comp the shake, and he didn’t ask because we were trying to be gracious about it.
Although he handled the whole interaction as politely as possible, when he came home and handed it to me, I pulled out the «cherry» on top and it was half-​eaten. Not even kidding. So after not even complaining about the inconvenience or their incompetence, we were punished. My car has pulled into their fume-​filled little stalls for the very last time.

What a terrible Sonic.. I tried to order only 3 drinks and 2 of them were the same drink. Had to to say order 4 times and then i got cut off and was given my total before i was even done ordering. .And only gave it a star because i had to to post this.

Sonic Shakes are mad good.
Sonic is probably just another chain out here, as evidenced by all of the poor reviews I see, but as a New Yorker, with no Sonics in the city yet, I always love lazily pulling up to the drive in stations and getting a quick bite.
This time we had just eaten two lunches and were on our way to a third, so we just got a shake, and boy was it good: it was an Oreo Peanut Butter Shake, and it was as incredible as it sounds. It’s much thicker than a shake, and is practically like you are eating ice cream, like one of the Blasts.
Sonic is always an awesome choice for dessert so I’m always down to drive in quickly for a very satisfying sweet snack.

Quick service. Polite carhops. Order is great most every time and the prices are good. Watch out after middle school is over as there are lots of kiddos in the parking lot.

I used to lovvveeee sonic! When I moved to California the closest sonic to me was an hour drive away so imagine my joy when I moved back home. But sadly, my body hates sonic. I don’t know what happened but everytime I eat a burger from there my stomach refuses to digest it. Every time I’m pregnant and eat one of their burgers I end up puking it up a little later. When I’m not pregnant it will just sit in my stomach… for at least 7 hours. Seriously.
Anyhoo, this location is fine, just as every other one I’ve been too. I still love their drinks and … Well that’s about it. Can’t stand much of anything else any more, way too greasy!

One of the better-​run sonics, they are fast and the food is always fresh and fried right. No hard-​edged soggy-​middled tots here! The one time they were a little slow they gave me a voucher for a free burger on a future visit and an apology. It wasn’t even THAT slow. Nice.