This is the only car rental in the local area. My family and I have used them about four times. The VERY unfriendly/unhappy lady will rent you a vehicle just don’t expect any customer service at this location. If you have low expectations then you will leave satisfied with the low-level service. One time my husband rented a car with ‘unlimited’ mileage, when he returned the car this same lady made a comment about how much mileage he had used. She just doesn’t get it. One day when I rented a car, she sat at her computer typing up the agreement details, never gave me eye contact or made any small talk or friendly or helpful comments. I felt like I was disturbing her by giving her my business. She handed me the keys and that was it. Perhaps I expect too much? Sometimes you just have to deal with situations for the convenience. But if you have the time, drive north into Santa Maria or south into Goleta or Santa Barbara to rent a car.