Courtyard Anaheim Buena Park

LOVE the staff! Housekeeping staff, Oscar is amazing! So very friendly and helpful. Greeting you with a smile inside or outside. On the clock or not he was always ready with a welcoming smile!
Then there was Robert, the evening check in clerk. Again, friendly, accommodating, warm smile.
Now lets address the management. You simply do not have staff that is this happy unless they have great management.
I have been to other marriotts and been disappointed but every experience at this location keeps me coming back for more. Great job guys!
I struggle with how I rate the pricing. I am saying moderate only because of the staff. The staff makes the value of the place double in my book.

Above and beyond customer service and the rooms were large and clean. I had to be here really early for photos for a wedding I was a part of and they were so accommodating. They were able to let me check in really early without any extra fees; all I had to do was call an hour or so before my arrival time so they can ensure a room would be available. Nothing but great things to say about this place!

Clean hotel, good customer service and walking distance to places to eat. I think the lobby has recently been updated because it looked very nice. As for the rooms, the beds were comfortable, towels were soft and it had everything we needed!
Reason for 4 star is because of location. Seems to be a «used to be cool» area but now it’s not. Also saw a lot of people walking around the in parking lot that made me a little nervous!

Beautiful big room, comfortable beds, extra pillows, clean and very well kept. We were very surprised! Well done staff!

I travel quite a bit and stay almost exclusively in Marriott properties. This Courtyard has all the same levels of Standards although it is a little older than some of the newer remodeled properties. The rooms are very clean and the beds are actually quite comfortable.
One thing that makes this property stand out as the service. Calling in to book a block of rooms for a business was quite delightful. Michelle in the sales office was amazing. They are very responsive and professional.
Checking in was one of the easiest most enjoyable experiences I’ve had in a courtyard. They actually take time to talk to you like a human being and not just get you out of the way for the next person. The front desk agents are all incredibly polite and friendly. The guy that cooks behind the bar is awesome at what he does and also very friendly. The food here is really good.
Keep in mind that this location is right off of several freeway so it’s very easy to get around. It’s also right by the amusement park and walking distance from several restaurants. There is also a Target down the street if you’re one of those that likes to buy things to stock up in your room.
Did not use the workout room or the outdoor pool but this property has been a delight to stay in. Super proud of Marriott and this one.

Here is my recent review if this hotel.
We decided to go to Marriott since we have used them in the past and liked the comfort and reasonable price that came along with the chain.
Checked in with. No issue, asked for a room near the pool «your room is not to far from the pool»
In other words «no». I know there were some available because the place was near empty.
Got into the room, was ok, fan did not work.
Rooms also had a window ac/​heater. It would
Have been nice to have central unit.
Pool was extremely dirty, I called front desk to let them know. She wanted to know specifically what was dirty, so I had to describe all the details, after a few minutes I realized that she did not like me telling her the pool was dirty so I offered to do it myself. After I told her that then she told me I will send someone out to clean it.
Overall rooms were ok, maintenance is an issue here at the hotel, poor customer service and lazy staff, for the amount of money we spent we expected a little bit better, overall we will find another hotel next time.

I had a conference down the street from the Courtyard, so I decided to spend the night to avoid a long super early morning drive. I arrived in the late evening and the gal that checked me in was awesome. I requested a king bed on the second floor. She let me know the only room that fit that criteria was next to the elevator. She asked if I would prefer that room or a double queen overlooking the pool which was a much more quiet room. I really appreciated the thoughtfulness. The last two courtyard hotels I stayed in gave me the noisy room and the stay wasn’t pleasant. She completely redeemed my faith in courtyard hotels.
My room was clean and the bed was comfortable. I did have an issue with the a/​c as it didn’t get as cold as I would like (I love a super cold room to sleep in). The pressure in the shower more than made up for the cool (not cold) room. It was an amazing shower!
Overall it was a comfortable room and a pleasant stay with friendly staff. I wouldn’t hesitate to stay here again.

It took me a few months to write this review I totally forgot. The hotel was super clean and the front desk staff were super friendly. The Hotel is close to Knotts Berry Farm and a bunch of nice restaurants. The room rates were reasonable for being located next to the park. I would definitely recommend this hotel to anyone in the area looking for a nice hotel.

Stayed at this hotel approximately 10 years ago and was impressed so expected the same when we stayed this go around. The moment we walked on property it smelled like cigarette smoke. The hallway, the office, the elevator, the restaurant, and our room. Not impressed at all and will never stay there again.

The staff were very helpful and friendly. The food options are lacking and it would be helpful if they offered complimentary breakfast. The appliances were loud at night and twice during our short two day stay the key card deactivated. Over all the room served its purpose for a quick get away. I would return if I absolutely had to.

Here it goes: First, I’m going to say I read a whole lot of Unilocal reviews on this place. And I am going to respond to a whole lot of them. To the lady who said they have sliding doors but you can’t get them open because there’s a bar there and it won’t allow you to open it, so you don’t know why they have them. It’s called the Security bar you usually lift up or down and voilà the door opens. To the lady who complained about there not being any full length mirrors, open the closet door. To the man complaining about the area being «shady. «I don’t know where you come from, however, that area was far from shady. No gas stations around = no shadiness !! And to the man complaining there’s no security, is called lock your shit up, or bring it into the hotel. To the lady who complained about the room being too bright despite the blackout curtains. We had them completely closed and we woke up at 8 o’clock am and had no idea if it was day night or somewhere in between. Perhaps a lot of these reviewers don’t have a lot of travel miles under their belts. The only one drawback I noticed in this hotel was there was a funky smell in one spot in the hallway, but God knows what could’ve been going on in one of those rooms. The problem carried over when we first got into our room, it smelled a little funny as well. If I had to liken it to something, I would say a vacuum that just was used to clean up pet vomit. We aired it out bought a candle lit the candle go for about an hour and after that, the odor was gone for the duration of the two nights. I might add that the smell in the hallway was gone as well. It also could use the new carpet in the hallway’s by the doors, but other than that, this place was perfectly fine. It was close to a lot of things to do. The front desk were very pleasant. The housekeepers were fabulous as well. Everything was clean. I would recommend this hotel if you’re staying by Knottsberry farm very convenient. And as I said everything was up to par. One last thing I just remembered! One of the MOST important things! Bed was amazing if you like soft cushioned plushness. Not the kind where you lose yourself in it, just completely comfortable!!!

I really enjoyed my stay. Pleasant people to work with. Robert at the front desk provided exceptional customer service providing me with answers to any of my questions plus a few extra tips that made my visit that much more pleasant and Samantha in charge of the Bistro was very professional and I got my food fast and tasted great, took my order with a smile and everything. Definitely worth the stay.

We took a last minute trip to LA and on the way driving we called Marriott to book a room. Booking was simple. Checking in was okay, the front desk manager was a little flustered since some guest pulled the emergency latch and set off the alarms =/​but for the most part check in was smooth. Our room was nice, 2 beds, couch pullout, everything really clean. Quite no loud nosies or guest. Slept great! Checked out the night day and it was smooth as well. Loved the lobby and how nice and warm it is and the mini café with Starbucks =) big plus! Price was 130 I believe, so fair price… Will be back for sures!

We are a gold elite member at Marriott, meaning we stay at Marriott almost as much as our own home, and have never been disappointed with a stay, that is until my most recent stay here. Run, don’t walk away.
We’ve stayed at this property many times before, with no issues. Looking at our Marriott folio, we’ve stayed hundreds of nights in a Marriott, with no history of damage charges, and no additional incidentals.
Our most recent stay was 5 days, and they seemed to go well, that is until I got home. Marriott is known for an email confirmation and a bill under the door before waking up. None of these happened, which seemed weird. After getting home and looking at the credit card statement, we notice a huge additional Marriott charge, aside feel the stay change. Marriott’s site is not even showing the earned points for this stay.
After calling the hotel to ask what the additional charge was, they stated the following was severely damaged in the room:
–the microwave was badly burnt and no longer functional (okay didn’t even use it once, but okay) $ 50 charge.
–3 light bulbs were missing from the room (okay I live 700 miles from this hotel, what the hell am I going to do with 3 light bulbs this far from home?) $ 30 charge.
–smoking fee (I stayed with 3 kids, am LDS and have never touched a cigarette in my life, why wasn’t his brought to our attention the first day house keeping supposedly «couldn’t breathe» from the smoke smell in the room? Seems like they would’ve reminded us of the smoke free policy before charging us.)
**Keep all these charges in mind, as no receipt was ever given, and their system was «broken» and couldn’t provide one upon multiple requests in person and through email.**
Calling corporate Marriott did no good. They said any damage charges would need to go through the property we stayed at, so we called the property manager. She stated «Damages are damages, and you need to pay them.» Asking for proof of damages (like a picture of the «destroyed» microwave, or cigarettes in the trash can, etc) they told us «we don’t take pictures, or send them to guests. So we kindly responded, «then we don’t pay damages»
With all this on a recorded call (which I kept) the franchise manager finally called us, and apologized. She asked that we remove all of our reviews and tweets and Facebook posts about their company. We are responding this because included in the recorded call are promises and follow ups promised by the manager, which still to this date have not been fulfilled. Yikes.
P. S. Totally off subject, but being a techie the Internet is slow and crappy, even with the paid for enhanced connection.
So, wrapping it up here, stay FARR away.

This is my third day here and let me say I am very impressed. The room has been cleaned perfectly everyday. Whoever is managing the cleaning staff has them killing it. I travel quite a bit and these guys are some of the best I’ve seen. Also, the young lady working the bar graciously made me some food on Monday night even though they had just finished closing the kitchen. Which was very appreciated, being exhausted and ragged after a very long day. I’ll be staying here for the next few weeks on business and I’m damn glad the company picked this spot.
Oh, and when I arrived, my room was missing the microwave I requested and they had it installed in just a few minutes. Then, just a moment later another person showed up with another microwave. I said I had just gotten one and she said, «just making sure.»
How can you beat that…

I was excited to stay there. It was late (10pm) and hot in LA so I made a reservation online using the Friends and Family Discount. Arrived and the Guest Services dude tells me he cannot help me without some kind of Friends and Family Discount form. There is no mention of a form on the website when you make the reservation! He wants to charge me the regular rate: $ 129 vs $ 99. No, that’s not what I signed up for. It’s 11pm and I have to find another hotel. I call the next day to make sure my credit card wasn’t charged. It was. Guest Services guy put me down as a NO SHOW! I get transferred three times before I have to call the hotel back and demand a refund. They won’t acknowledge that the guy was wrong, all they say is, «THIS TIME we will refund your money.» No problem. I won’t be going there again.

Perfect place if you don’t plan on spending too much time at the hotel!
It’s very affordable (we paid $ 99/​night) but it doesn’t look cheap! The rooms are not too huge but who really needs a huge room if you just plan on sleeping anyways? They’re also very clean and well kept. Free parking was a plus too!
The staff was also kind as well. Check in was super easy and we were given options for which floor to stay on. They were also helpful with all our questions and followed up after our stay to ensure we had a good time.
If I could improve the hotel, I’d say free breakfast (because who doesn’t love those?) or maybe more options in their bistro. It’d also be convenient to have a microwave in the room. But those are all minor things.
We barely were in the room anyways since we spent most of our time at Disneyland so this hotel gave us everything we needed.

Close to everything Buena Park and right off the freeway. Across the street is medieval times and a Pirate dinner show. Right down the street is the wax museum.
Typical Courtyard for the business traveler, quick polite check-​in. Bistro for food and drinks in the afternoons. Pool and gym are pretty great.
I must admit this is an older hotel that has had some renovations. Perfect for that quick stop in the area.
Go online to
for great last minute deals.

I have an extensive history of staying at Marriotts for work and have always loved the Courtyards! They’re decently priced, clean, good quality and comfortable and this particular property followed suit right along with my expectations!!!
I’m kind of a, shall we say a «Poodle» when it comes to travel and for me to tell you that a bed other than my own is comfortable is almost unheard of! Nothing compares to my Tempurpedic but I’ll tell you what, this bed was ultra comfy and clean! I slept like a baby! Quiet rooms, nicely appointed décor and friendly staff!
Money well spent for a day of fun at Knotts Berry Farm!

We stayed here for our wedding night because it was close to Mon Amour Banquet where our reception was held.
Not bad! We really just needed to sleep. As long as it was clean and for the price, I was happy.