Hi Auto Center

I got a smog check here a while back. The mechanic working on my car was very rude. I asked him to repeat himself regarding work on my car and he pressed his finger against my chest and repeated his answer. The owner seems like he has his head on straight but some of his workers are rude and lucky I was very patient that day. My brother also got his brakes done here and while driving on the freeway his brakes locked on him and he was driving back home with tremandous amount of smoke because his brakes locked onto the calipers and would not unbrake. Beware.

Called to see how much a brake and lamp inspection was, a guy answered the phone with just «hello». I asked him how much a brake and lamp inspection was and he got confused and said he didn’t understand, so I repeated the simple question. He then told me he couldn’t tell me a price unless I told him what kind of car it was, which is obviously a way to scam you out of more money depending on how much your car is worth, finally I tell him the make and model of my vehicle and despite me giving up the information about my car he still refused to quote me a price and told me it depended on what the car looked like. DO NOT COME HERE, THEY WILL JUST SCAM YOU AND MORE THEN LIKELY OVERCHARGE YOU FOR SUB PAR SERVICE JUST BECAUSE OF THE YEAR/​MAKE/​MODEL OF YOUR CAR! PLENTY OF BETTER SHOPS OUT THERE!

I’ve been coming here for the past 6+ years– starting from a regular oil change to keeping up with maintenance & major issues.
Every one of the workers are always nice + helpful and HONEST with a very high work ethic. Yes– they are Korean males and, for some, the way they engage with conversation probably sounded rude. :)
Bottom line: highly satisfied with this place!

I own a 2009 Honda Accord and experienced a sudden misfire on my engine while I was in Sherman Oaks. Having discussed the issue with some friends of mine I heard about this place as I was headed to Orange County anyways. I talked to my service provider for a tow truck, called this place to see what I would be paying for the checks and troubleshooting. Well although the priced quote seemed a bit higher… I told them that I would check with them anyways. As I traveled with the tow guy I did some research and although I found the ratings discouraging my friends are auto geeks so I decided to just go with the flow. Upon arriving to the shop I must have met the owner whose name was Frank… told him where my troubles started and he began to consult me on what had to be done. Spark plug change, ignition coil change, oil change since it was already due they offered so I obliged (I dont really care for due dates apparently). They even serviced my air filters as it was extremely dusty. At this point I didnt even think about my lodging needs so I asked Frank his recommendations on places to stay… and he even offered his phone to call the hotel. I talked to a local rental dealer through Enterprise and went about my day after I got my temporary ride. The next day was even more surprising as the price had come down slightly lower as certain services were not needed after they had run a full diagnostic. Frankly, I think Frank and his team did a wonderful job! Thanks Hi Auto Center!

So the mechanic seemed genuinely surprised that my 97 Ford Explorer with 260 thousand miles actually PASSED the smog check. So probably safe to say they won’t rip you off on repairs you don’t need! At about $ 60 it wasn’t cheap but I wasn’t looking for a deal. qas Looking for quick, kind, legit and convenient. Hit all the marks.

I live down the street and my car needed some work. I have a 89 honda civic hatchback. So I took it here. The mechanic told me I had to pay for the wiring in the car to be redone and that it was going to cost me a few thousand dollars. I told him I’m getting a second opinion and he began to yell at me. I was like wtf is wrong with you. I got out of there on the quickness and went to my regular mechanic who said I did not need that at all!!! If you’re looking to get ripped off, then sure come here. These ppl are thieves & have absolutely no customer service.

I was planning to go out of town and needed an oil change and tire rotation quick. I gave this place a try after a neighbor told me that they helped her out of a jam. I went there at 4:58 and asked if they could do an oil change… the man said yes promptly and took my car in right away. I read the reviews on this place and was skeptical… but after such a good experience I think people should give it another try. Sure they are not much of shooting the shit type of people which I don’t need from my auto care specialists, as long as they continue to do a great job.

The owners/​workers (Korean males in their 50s) were extremely rude and acted like a child at my last and only visit here. They wouldn’t quote on a service, instead they will get angry at you and ask you back irrelevant questions. I repeat it, they are extremely rude. Every time I drive by this establishment, I wonder how this place stays in business.
If you want to see and observe the most rude and childish people in North Orange county for fun, then go here.
Don’t get any service done on your car and get ripped off though.

Do not go to this lousy establishment. The owner would not allow me to use the restroom unless I was a customer.
Even though I respect an individual’s property, his goodwill would have been greatly appreciated.
Going forward, I will not patronize this man’s garage and I will tell everyone I can to avoid this place at all costs!