Lucy’s Cleaners

I stopped in here so I could get measured for a bridal party dress and the lady working here outright refused to help me. Ridiculous! I don’t recommend here for the rudeness and refusal to assist.

Best service ever no lie. The lady there was really nice, she got the job done fast and had a good sense of humor. This was my first time coming here and I only had my debit card with me and since it is cash only she said it was ok to just pay her next time since I was running late for work. Such a sweet lady. Definitely recommend this spot to anyone. I will be going back to take her lunch one of these days for being such a great person to her customers.

Dry cleaning priced reasonably or should I say cheaply.
My wife gets here lab coats dry cleaned here. They always do a good job and it’s ready within a day.
I did have a problem communicating with the owner on my initial visit, but we were both patient enough and we found a way to understand each other. Very nice lady.
Cash only, so come prepared.
I don’t think you can get a better service at a very reasonable (wink wink) price.
Try it out for yourself and decide.
2014 review #321/​365

I’ve been coming to this shop for a little over a year now. I’ve been to some of the worst cleaners/​tailors in the area. One of them made my clothes smell funny, another didn’t know how to do alterations, and another charged 5 bucks to replace a button that didn’t even match! I thought I had finally found a good shop, but after my last couple of visits, I am disappointed once again. The customer service here is terrible, and they will damage your clothes. I will not be returning.
First of all, there is a language barrier that makes it extremely difficult to communicate with the staff. Since I’m also Asian, maybe the woman that works here thought we spoke the same language? There is usually a guy in the back somewhere. His English is better, so if you are unable to communicate with her, you may have better luck with him. Here are some of the reasons they lost my business.
Incident #1:
I needed the pant legs on a pair of my khakis slimmed down a bit. I tried explaining how I wanted them to look, but she kept telling me «no.» I had a really difficult time understanding why she could not. She pointed at the inseam and kept telling me «it’s a dodo.» Then she would pinch the pants to show how it would look. When I replied «yes,» she would keep explaining why her answer was «no,» but when I said I would take them elsewhere, she made it sound like she was making an exception. We went back-​n-​forth for a few minutes. She kept telling me that she couldn’t do it, but ended up doing it anyway. They looked just fine.
Incident #2:
I took in a pair of my favorite trousers for dry cleaning. I picked it up and found that the outside pant legs had white streak marks. It looked like what fabrics look like when you iron them on too high of a heat level. They assured me that they didn’t iron their clothes, but instead steamed them. She suggested that maybe I brought them in that way. That’s wonderful. She didn’t want to be held accountable, so she blames the customer. Either way, I know I dropped these pants off without these (permanent) marks on the pants, and picked them up with it. She could not explain what caused it, and kept saying «I don’t know.» I really had to bite my tongue on this one. These were expensive pants (just shy of $ 100). I left and didn’t return for awhile because of this.
Incident #3:
I decided to give Lucy’s another chance. This was a HUGE MISTAKE! Just a month after that last incident, they ruined a second pair of pants! Please see the pictures I posted. This was the same exact thing that happened with my first pair of pants. I took them back immediately (still in the plastic wrap) and showed it to the lady. I took the nice approach and asked what happened, and if they could fix it. She brought the man out from the back. They both looked at each other and started fabricating an elaborate story about how I would rub my legs on my car seat over and over, which would cause the dye to fade. Great story, except these were brand new pants I brought you! They came straight from the store, and went to Lucy’s. The would not take accountability. Not even an apology, but instead they tried to blame it on me!

Took a pair of slacks in to have hemmed and tapered. I had measured a pair that fit perfectly so I gave her those measurements. She «forced» me to try on the slacks and realized the measurements i gave her were incorrect, so it was a good thing I did try them on. She’s a funny lady who will yell at you to get her point across, but she does good work. My slacks are perfect and I plan on taking all my alterations to her. Hem:$ 5, tapper: $ 7

ok… i really, really want to give this place more than one star, but not after what happened. so i went there for alteration based on the great Unilocal reviews… she is fast, affordable as mentioned in many reviews, but definitely unprofessional! went there to get a pair of jeans hemmed and a maxi dress that needed to shortened. tried on the jeans when i got home, that was fine. the dress was completely botched up! i’m not that tall… 5′ 4 so most maxi dresses are way too long for me even when i wear heels. i actually asked her to cut it shorter so i can wear it with flats. she measured it, pinned it and everything… but somehow managed to cut the back about 3 inches shorter than the front. i brought it back so point out what she did and ended up getting yelled at by her! forget about getting an apology, she wouldn’t even acknowledged her mistake. instead… she said my boobs and butt were too big, they were sticking out, that’s why the dress came out the way it did. really??? i mean seriously lady??? 5′ 4 asian chick, weighs 110 at most. how big can my boobs and butt be? i wasn’t pissed when i decided to go back, but was sure on fire after getting yelled at by her. so yea… i argued with her, yelled back and forth. luckily she didn’t have any other customers there. future customers… getting your pants hemmed here is fine, but go elsewhere for everything else! or just go anywhere but here to be safe.

Professional, fast, and affordable. ALL MY JEANS get hemmed here and my husband’s clothes are only dry cleaned here too. I won’t go anywhere else.

Just went in for alteration for a dress. She did a great job n did me a big favor finishing it up in 30mins.
I’ll definitely go back.

Well, this is why I use Unilocal!Lucy’s was great, a little out of the way from my usual drive home but well worth the extra few minutes drive. I’m a big boy but have a shorter than usual inseam. They did a great job of hemming my new jeans and at $ 5/​pair you seriously can’t beat it! I will be going back and definitely recommend!

They are cheap… and you get what you pay for.
I’d rather pay a little more for a smart seamstress and have the ease of knowing my clothes are in good hands.
Communication is a problem.
I’m very good with talking with my hands but she still didn’t understand.
I gave up and hoped her seamstress knowledge would automatically kick in when hemming my skirt… and it didn’t…just straight across so the back is a bit short when wearing it.
Good thing I asked for a longer length… just in case she screws up…
She did a shotty repair on one of my jeans… she didn’t even use the same color stitches as my jean color…
Oh and she almost lost my clothes… no bueno.
I would not bring my expensive clothes here… even for a simple hem.
I might come back if I have something I need done in a rush… but I won’t sleep very well…

THE SECRET IS OUT: LUCY’S IS THE CHEAPEST & THE BEST!
Only $ 5 to hem pants and $ 7 to taper them. You will not find a place in Orange County that does alterations any cheaper.
They did a very good job with the pants I needed hemmed. It was done within two days. I probably could have got them back the next day.
English is a second language to the staff, some speak it much better than others. They all will, however, understand what type of alterations you want done as long as you explain it to them carefully and in detail. I thought they were all very friendly, thorough and professional.
Cash only

Great little place to take your dry cleaning. I use to go to N&H Cleaners just down the same street and that place was great with alterations along with the prices but they made my clothes smell like mildew whenever I got my clothes dry cleaned, everytime! This place has the same great price for dry cleaning and I have yet to try out their alteration services.

CASH ONLY!
I feel good and bad writting this review. Like im giving out a secret, my secret place. This place has great service and HELLA CHEAP!
Dont expect to make long conversations with the workers/​owners. They are old school old asians. You come for your business. In and Out, which to me is great!
They can usually have your clothes ready in two days. The place is tiny, you come in to the place and clothes are right infront of you. To the left there is one desk and thats it.
LOVE THIS PLACE. they do a great job with a great price!

Nice, friendly place with cheap price. Love it. Check it out!

$ 5 pant hem
$ 7 leg tapering.
Ready within a week.
I get clothes seriously redone here. I’ve had a steven alan shirt that was too big on me taken in – arms and sides taken in. Also, had straight leg chinos tailored for a shorter, tapered leg. Both came out great.

Cheap, Very nice owners and they get it right! I had jeans hemmed up here a few months ago and they did a great job. we took winter clothes there to get dry cleaned. The price was ½ of what they charge here in the valley. I will come back here because this always gives a great opportunity to eat some good Korean food off Beach blvd :)

Sometimes, I secretly hate to be the first reviewer of these hidden gems in the fear that they’ll get too busy. But with Lucy’s Cleaners, they’re so deserving because of they’re so nice, inexpensive and quick! I had some curtains that were purchased from Restoration Hardware. To have them altered nearby, it would have cost $ 30 per panel. Lucy’s was able to have them done for $ 15 per panel! It’s a very small shop and looks to be run by a family. But if you’re ever in need of some quick alterations, check them out! $ 5 hem alterations on jeans? Ridiculous!