Things Remembered

Great gift shop for all occasions. You get merchandise engraved. It costs extra and worth it to make it feel more personal. Nice workers Heather and manager Jeanette always ready to help customers. Always pleased how the results come out.

Alana was amazing. I ordered a gift online and it came scuffed and scratched. I brought it in and She called every store around trying to find the exact photo album I had ordered but to no avail. She was extremely busy In her store but still attended to my difficult issue. She let me choose another gift and engraved it for me just in time for my cousins wedding. I believe she deserves a promotion or at least a raise. I don’t think I could have handled the craziness with grace as she did.

I Like this store for last minute meaningful gifts, like today, I forgot to call my Oma on her birthday so I wanted to send her a gift that she would love. Carina helped me decide the layout of my quote and made this $ 5 dollar frame from Ross a work of art. Thank you Carina

Came into the store flustered because I needed to find a present for a family event less than 2 hours away. The sales rep was so helpful and accommodating, and had the item ready for me in 45 minutes as she promised. Fast and friendly service. Clean and organized store.

I will not ever shop at this or any other Things Remembered store. I purchased a compact mirror as a gift for my daughter’s birthday. I liked the compact mirror so much that I purchased one for myself as well. However, after I opened the box, I realized that the compact looked really cheap, albeit pretty. One week later I tried to return both of the compacts, but the cashier, who represented herself as the Manager, stated that she would only accept one because the other was clearly used. Used? According to the «Manager», the bottom of the compact had some scratches on it and therefore it had been used. I couldn’t believe it. All I did was take the compact mirror out of its case. At no point was the compact mirror used.
Since Things Remembered does not stand by their products, I will not ever purchase any products from them again. Yes, their products are attractive, but their products are cheap and ultimately worthless. Take a close look; you will see the chips, cracks, blemishes, etc. in all their products!
Every opportunity I have to discourage anyone from buying anything from this store, I will take it!

Went to the Buena Park mall for a last minute gift, not sure what to get, The nice lady working Alana was very patient and very helpful.))) She not only pointed me in the right direction, she offered suggestions on the item and how to gift wrap and present it to my G. F Will for sure be returning to this location for all my gift needs.
thank you so much))))))))))))))))))))))))))))

Got a gift for a family member. The guy who engraved it totally ignored me. He was more interested in talking to another customer than paying attention to helping me. I would have walked out but had already paid.

This is the go to place when you have no idea what to get someone. So you basically get some kind of keepsake that includes engraving.
I bought a nice snowglobe here with an engraving but unfortunately, the globe is curved and when they stuck the metal label on, it started coming off. Oh well, it’s not like I expected the highest quality.
The staff are friendly here and definitely work with you.

I bought a cute lil gift and all gifts come nicely wrapped up for ya… they gave me a box that was dirty… so i kindly asked if i can get a clean box (dirt stains on it)…i told them i wouldn’t care but its part of a wedding gift… they tried to wipe it with a towel, the girl was like, «is that better?» WTF umm no… sh*t is still on there…
R they serious? i spent 40 bucks on a simple frame and they r gona tell me they only had one box for this common frame they sell? get tha f%%k out of here lol
boo boo to this place !!!