Dominick’s the Fresh Store

This is my old stomping ground.
This used to be our hangout through high school and college summers. We were the cool kids that played capture the flag and tee peed our own houses. We had devil food cake parties in the parking lot. We bought the $ 5 Dominick’s pizza and we never use the turning doors. If you are ever feeling brave you should visit the Zombie Door.
This Dominick’s is convenient and not very busy. They do sell liquor but they don’t have camcorder tapes. Buy a pineapple or a mango for a last minute gift or visit the Chase that is located inside.
Just don’t give the lady your money in the parking lot. She’s a trickster.

This place is like a bad habit. I hate it and yet I keep going back again and again. It’s close to home and they have a few more specialty ingredients than my usual go-​to grocery store so I stop by every so often. I can echo a lot of other’s reviews on here–
1. The checkout lines are often way too long and only two registers will be open
2. Clearance items charged at regular price because cashier does not check for or ignores the clearance sticker
3. Items often have incorrectly marked prices or ring up incorrectly at the register
4. Coupon problems including not ringing up, not accepted because you «used an offer from your Dominick’s card»
I have not been very impressed by the customer service either. If coupons do not ring up I often do not get a clear explanation as to why and cashiers are often just not that friendly.
It also really irks me that they close the south entrance (the one on the left) at night, although I am not really sure what time it closes. I’ve never seen a sign that says this and I always try to use this entrance so it makes me made when I can’t get in.

Just the average Dominicks store, OK in most every way, but being left behind by the Mariano’s of the world.

Relatively good selection of products, large store, and reasonable prices. The speed of checkout is something that needs dramatic improvement however.

Be very careful when buying items from their clearance kiosk, you know, the items with the orange sticker marked 50% off?
Not once, not twice, but three time already, the checker has charged me full price on certain items while correctly keying in others. Example… Kedem kosher blush grape juice, normally $ 6.29 a bottle, should be 50% off. The first time I noticed and had to go to the service desk for a refund (the woman at the desk wasn’t all that nice about it either! Not my fault you have careless employees, is it?)
This time, I didn’t notice. My bad. Now my receipt is missing and I am screwed!
Scrutinize every item they ring up!!!

This place is run by apathetic clowns. I came in at 10:45 when the store closes st midnight. One entrance was locked, but there was no sign saying to try the other entrance. The lights in the store were already dimmed as if they were closed.
The most frustrating thing was that this store has no auto check out, and had only one register open. There were about 8 people ahead of me in line and it took about 12 minutes for me to get to the cashier even though nobody had more than a few items. I’m sure that there was more than one person working in the store, but nobody ever came up to help the cashier. Pretty shoddy if you ask me.
I’ve been here before and was not too impressed, but this was the kind of experience that just makes you want to put all your stuff down on the ground, leave the line, and drive to Jewel.

I’ve waited a while to leave a review here, but today while standing in a never ending line at the store I thought to my self, «That is IT I am leaving a review, I am sick of this.» Checkout takes longer than my whole shopping trip!!!
The thing that sets me off the most the that they never have enough cashiers! Whether its at 9am, 2pm, 6pm, or 9pm, it seems like there is always either 1 or 2 cashiers, and a huge line at each register. I really have a hard time recalling when I didn’t have to stand in a huge line to purchase as simple as 1 item! A. Super slow and B. Understaffed. C. The newer girls like to argue with you! Isn’t the customer always right? The staff that has been here for yeaaar is always nice and some will recognize you though.
I came here on mother’s day, they actually have very good flowers now, and purchased many bouquets of flowers. One of the items was tulips, and for some reason there was no barcode on them. The cashier asked me if I recall how much they were and I told her 5.99… She looked at me like I was an idiot and said that that’s impossible. I explained that there is a huge section of tulips for a mother’s day special. She proceeded to argue with me, instead of either going and looking herself or asking someone to look. So I told her I will go bring her the sign, at which point she just typed in 5.99 into the register and handed me my tulips. I am not trying to cheat you out of your money, and I wouldn’t have minded bringing the sign to her if that was her original request instead of being rude.
I did used to love their $ 5 Pizzas on Fridays, used to be delicious, I am not sure if they do it now, but it was a great buy.
I only come here for some items that I usually need last minute and Dominick’s is so close to my house. I do not buy produce here, or at least try not to, not the best quality and super overpriced! For some of the produce prices I can go and spend the same money at Whole Foods and know exactly what I am eating! I usually only purchase things such as bread, booze, cheese, flowers here. Unless it’s a last minute in a rush kinda thing, I WILL go elsewhere.

Good store. Your overall experience is going to be average. One thing I have never understood about this store is staff availability. I have never ever seen in any time of the day — More than 3 regusters open. So be patient. It will take you more time at Register than it took you for collecting the stuff from shelf

Unfriendly staff… the only store staff that frequently argues with you that they don’t want to bag bottled items that any other store would do without asking. Higher prices. Indifferent managers. Doesn’t stock items consistently. Not well run.

This Dominick’s flat out disappoints in almost every imaginable way. I swear every trip I make here I will literally within five minutes feel sorry for myself. Seriously Dominick’s, what’s the deal?
First of all, where are all the cashiers and customer service people? I understand the economy is down, but cutting hours from all the cashiers and customer service people to the point where only ONE cashier is working and the line extends all the way to the pharmacy is ridiculous! The store still makes a ton of money b/​c people will always need to buy milk, bread, eggs, produce, processed goods, etc. Half the time, I just give up and leave the store without buying anything because the insanity of waiting in line for 15 – 20 minutes to get checked out is too much for me. Yuck.
Second, the service by the managers is horrible. The store manager is unbelievably rude not just to the customers but to his own employees! How did Dominick’s/Safeway allow such an insensitive, cold-​hearted fool to run one of the largest Dominick’s stores in all of Illinois? Terrible.
As for the prices of the products, it’s way overpriced — even the deli items that are on sale still end up costing nearly $ 10 for a pound of meat or cheese. And half the time, it’s not fresh. The produce is average at best, and the bakery is decent. The rest of the store is unjustly overpriced.
Oh and what’s the deal with almost every customer going to the customer service desk? Every time I’m at the store, there’s always 5 – 10 people waiting at the desk. It doesn’t help that there’s only one worker in the customer service desk at any given time. Yet they are all very friendly and courteous… they keep their cool even when some of these annoying, hot-​headed customers come in to complain about absolute nonsense. I don’t know how the customer service desk does it… kudos to them. But I’m sure they have a threshold and only can put up with so much.
In my opinion, stay away from this Dominick”s! Or at least until they hire a new store manager who would actually be motivated enough to change up the atmosphere and actually respect his employees let alone the customers. A big thumbs down.