Calvin’s Furniture & Aplncs

Absolute worst customer service and «policies» I’ve ever seen! Just plain rude when I asked them to honor the sale price. It was a whopping $ 35 difference and I figured they would happily do it. I was wrong!!! They would rather lose a customer or life rather than honor a sale price that went into effect shortly after placing an order… even though I hadn’t received the item yet. Also, told me it would take 4 – 8 weeks, and that was before they said they would put a «Hot Rush» on the item to get it as quickly as possible. Called after almost 8 weeks and they said the «manufacturer» stated they just began work on it yesterday and I’d probably have it in a few weeks! Beware! «Hot Rush» means it will take about 3+ weeks longer than originally promised. I will visit Calvin’s 1 more time… and that’s to pick up the chair when it arrives. Would have cancelled but they have policies that make it impossible, even if the item hasn’t gone into production. NEVER AGAIN!!!

I haven’t bought anything from here so I can’t speak to the quality of what they sell. I came in the other day though looking for several pieces and I was unfortunately hounded and followed the entire time I was looking. I hate when sales people do that, you feel like you can’t really look when a stranger hangs out next to you, watching you the entire time.
The older woman who chased after me did amuse me though because she kept farting while talking to me and never missed a beat. Perhaps she was so old she didn’t feel herself breaking wind or hear it but I was humored by her bold antics. It takes a badass to fart next to someone and keep on pretending it never happened.
The furniture all looks really nice. It’s expensive but appears to be quality. They said it would take «8 – 12 weeks» to get a couch and chair in, and that is too long for me to wait.

We purchased a distressed dining table and bench, over $ 3000. We love the look, but this table is NOT durable. The lady at the store told us it would be fine with kids and not scratch easily. This table scratches extremely easy. Based what we paid and were told, we are very disappointed.