Computer Sos

It was a simple thing to figure out (for someone professional) but the start by taking $ 55 deposit!!! I knew what is the problem with my PC but wad not sure, so before blaming the Gigabyte company for their broken VGA card, just wanted to make sure that this is the problem. So my thought was to «ask» if this is the problem. When I came to take it back they said the cost is the WHOLE deposit!!!
I can’t tell if they are good but I can say they are very very expensive!!!

I was pleased with the service I received over the last month or so from Computer SOS. My laptop is only about 1.5 years old and one of the hinges on the case just failed at life. The whole bottom case was cracking open with it and it was getting worse every time I was using it.
Luckily, since I used my credit card to buy it, I was able to make a claim to use the credit card’s extended warranty. After filing the claim, I needed an itemized estimate of repairs. Chain places (like «BB») do not do major things at the store and you have to pay to ship your computer out of state. Other places I looked up were just guys that worked out of their basement it seemed.
I contacted Computer SOS and after dropping off my laptop, they kindly got me the needed itemized estimate, with no charge or pre-​payment needed, in only 24 hours. They held on to my computer and once my claim was approved about 10 business days later, they started repairs.
They did let me know that when they were taking apart my laptop that the all in one keyboard broke, but they would replace that at their expense. There was a little need for re-​communication with the repair guy after the main repairs were done. They fixed the laptop, but then had me pick it up and checked that they were replacing the keyboard and not just trying to patch up the broken keys, order the keyboard, and bring it in again. I ended up just having to drop it off for a day, but it is ok now and I appreciate that they were forthright when the problem occurred.
The repairs have held up great and I was contacted promptly when they are done. Talking to the actual repair guys, well, they are computer guys so it is sort of what you would expect. The gentleman at the front desk and who answers the main phone is super pleasant though. Granted, the money for the repairs did not have to come out of my pocket, but I was happy with the experience all around dealing with Computer SOS.