Mufflerman

Had a loud sound coming from my car, which I thought was my muffler. Looked at reviews on Unilocal and called Mufflerman. Explained what I thought was the issue over the phone and he suggested I bring it in to assess the where the sound was coming from. The associate put the car on the lift and after a few minutes explained the issue… a sixty dollar fix where the pipe had separated (I know nothing about cars, but could see the issue). He showed me a potential future issue, but explained that it could be fixed at a later time (it was not a cost advantage to fix it sooner). I wish they were a full service shop. Appreciate the customer service and explanation of the repair.

Excellent service. Always professional. These guys don’t waste time on shoddy quick fixes, they give accurate estimates and complete the work quickly. I have brought many vehicles to Mufflerman, and I will be their customer for a long, long time.

Great experience. I went in to just to make sure it was my muffler that was the problem and get an estimate. They looked at my car right away, not even 10 minutes later, knew what the problem was and provided the cost, which was extremely reasonable. 40 minutes later, everything was done and I was on my way. What a great experience not to be hassled for additional work and professionalism from the entire staff, great job!

After checking out reviews online for the best place to get an performance exhaust installed I decided on MufflerMan. I brought my $ 1k exhaust to them and right when I arrived they made a great first impression. Came out and talked to me, we explained what I wanted done and they were very open with what they were going to do. 30 minutes later my exhaust was installed and looked perfect. They get major kudos for making me put my old exhaust in the car, as I baby my car and a single scratch would bother me!
In and out in 30 minutes for $ 75. Very professional job, professional staff, and affordable prices! Glad to find a place I can trust to install such an expensive exhaust. Will recommend to anyone!

Brought my brand new amg E63S for a custom exhaust and the guys here were professional and extremely helpful. Cost only $ 120 where he had to make a custom joint without charging me extra. Was also very careful about the car and kept me updated on the progress of the car. No need appointment and in and out in 30 – 40 mins. Awesome guys!
Would be great if they could do wiring for the exhaust valves. But did help me find a place where at could do it @scap

The best experience if ever had at a vehicle repair shop! All the employees where very polite and take the time to take you under the car to show you the issue and your options. I was expecting having to pull out with a whole new exhaust system and a $ 900 bill but they didn’t take advantage at all. The mechanic was actually able to use his experience and save almost everything. $ 250 and my car sounds perfect. Nice work gentleman! Highly recommend

I was referred from Goodyear Tire on Niagara Falls Blvd. and since I trust the guys that work there I trusted their word when they said that I should take my truck to the guys at Mufflerman. I’m happy to say I did have a great experience here. It’s a first come first serve establishment. I called ahead of time to see how the wait was. I was fortunately able to be seen right away. I was greeted warmly and given a great price on getting my truck repaired. I will be returning if a problem ever occurs again.

Brought my 2013 Hyundai Veloster in just because I wanted a bit more performance and sound than you get out of a stock setup, prior to coming I had called and they had informed me to go online check out youtube videos on the Solo Performance Exhaust for my car, which did help a bit to determine if I wanted to go with a BIG Name Performance exhaust set up or not in the end Solo was the right choice, no appointment took me in right away, explained what I wanted and in return they explained there end. I did a new CAT back with Resonator delete and new muffler, along with that I had a new K & N Tyhoon CAI I purchased previously they had no problems installing it for an hr. labor charge… well to say the least my car now sounds much better and performs much better… it will never sound like a V8 or V6 but its not a can of rice or beans either… hate that stuff… Thanks Joe DePronio

I had first posted on FB and Craigslist looking for a reliable shop that could fix my muffler. Three different people replied with the same answer: Mufflerman. I had nothing to lose — other than my muffler that was dragging underneath my car — so I stopped by, without an appointment. I arrived at 8.50a and was cheerfully greeted by one of the gentlemen working there. I was early so he offered me a cup of fresh coffee while I waited. 9am on the dot, another gentleman took my keys and pulled my car into the bay. About 5 minutes later, he came out, told me what he was going to do, how much it would cost (under $ 300), and how long it would take (40 minutes). At 9.35a I was driving out of their lot, my car running as quiet as if it were brand new. The staff were professional, respectful, and friendly. The best place to get your muffler work done! I highly recommend them!

They saved me more than a $ 1500 over the Lexus dealer, were done quick enough for me to get to work, and they were extremely friendly as well. Couldn’t have been better.

Today was my third visit to Mufflerman at 3311 Delaware Avenue in Kenmore, NY. I was concerned about a rattle from my exhaust system that was driving me crazy for the past couple of weeks. I arrived was greeted by the friendly crrew and almost immediately saw my car enter the shop and go up on the lift.
I was prepared for the worst but to my surprise I received good news. Apparently a fairly useless heat shield had rusted off my muffler that is in great condition so he recommended that he just remove it and I would be ready to go.
He parked and came inside and handed me my keys and said, «All set; no charge and have a nice day.» Not what I was expecting so I insisted that everybody’s time is of value and I would at least gratefully pay for the time my car was being looked after and once again I was told, ‘no charge’.
The key thing is they knew I was a repeat customer when they saw underneath my car and over heard me talking to a first time customer about being able to trust mechanics and that I obviously trusted these guys, which I do and in turn, my unknown repair wound up being nothing though if they had told me I needed a new muffler, I would have trusted them enough to believe them when they showed me the situation out in the shop.
Thanks guys. I will always have my car serviced at your shop. Frank Taylor 1997 Buick LeSabre. I suppose bringing them some of Paula’s Donuts is in order.

I was looking for a place that could take off my Performance canister and weld on a factory style OEM Replacement. The person on the phone who was very nice and friendly (Bob i think) said to come down and we can give a more accurate quote because giving a accurate quote over the phone is almost next to impossible. I am aware of this because I have been in the car modding game for many of years.
So i get down there and they pretty much said just Pull it in, even without knowing what I was there for, but they know just to rack it up and see what they are working with to give a quote.
They quoted me about $ 80-​$ 120 to get it done. I forgot the price but it was no more than $ 120. Which I though twas reasonable. They actually told me what they were going to do and what included in the price quote. They were going to cut off a flange, weld on a new one and put a new gasket.
The thing I liked about then is that they were fast and the work looked very good. It took no more than 30 minutes to do.
The reason for the 4 star and not the 5 star, was the mechanic working on my car wasn’t friendly. Very stand off ish etc, but other then that, I wouldn’t hesitate to take my car back for more exhaust /​muffler repair/​work to Mufflerman.

I had a resonator pipe rusted through in my exhaust system. I had taken the car to both a dealer and a non-​chain repair shop and they both told me I would have to replace the entire exhaust system (including the muffler). The non-​chain repair show recommended against this, but still both places gave me estimates in the $ 800 – 1,000 range.
At Mufflerman, they had me in-​and-​out in 30 minutes for $ 180 — completely fixed. Can’t say enough good things about this place. Fast, friendly, seemingly competent, and had the parts in stock. Also told me about a future problem in my exhaust, showed it to me, but didn’t pressure me to fix it then — just explained the current condition, how likely it was to need repairs in the future, and how much money and time it would take to do it.
Overall, A+

Excellent service. Installed a stainless steel muffler in under two hours. They were also able to repair the belt on the accelerator for under $ 70, which took care of the noisy engine. I went to this company based on on-​line reviews and glad I did.