Pawprints By Penny

I took my 7lb dog for a trim and they told me to leave her the whole day! So expensive and overpriced. You cant schedule your day when they cant give you a estimated time for appt. Penny has been around forever. I would think the place would be alittle nicer.

This has been my favorite groomer in Buffalo for a long time until I started getting too lazy to drive out there… Allen is such a hassle with parking sometimes. Where do I even start with these guys though? They’re so incredible with my «dogter.» I’m kind of a helicopter mom when it comes to my dogs so it takes a lot for me to say this, but I definitely trust them with my dog.
The soap they used on her made her break out badly (not their fault, she just has sensitive skin), and when I told them about this the next time they were happy to help accommodate this with different soap.
Let’s take money, nobody can beat their prices! It’s so refreshing to see a business that seems to puts the wellbeing of the dogs before themselves, and for that I have stayed quite loyal to going there. It would be pretty neat to see them expand soon and open another store elsewhere for us folks out in the north towns.
When I pick my pup up from them she’s always happy, smells wonderful, and has no lose fur. They do an excellent job and getting all of the dog hair off of her after her bath (my black clothing thanks you).

This my second time going here to get my dog groomed, both times he’s been nick so bad that I have to take him into the vet, cause his man are highly irritated and infected from being nicked and cut! The first time it happened I gave her the benefit of the doubt and thought it was a accident I spoke to her this time and told them to please do not shave his man parts! This is just horrible! It’s animal cruelty! I will NEVER go back!

I LO VED taking Birdy here. My husband and I recently relocated, otherwise she would still be going there for daycare and boarding! She was always excited when we pulled into the parking lot of their Niagara Street location and the friendly staff always greeted her by name. Conrad is so kind and helpful and always gave me an honest assessment of how she did at daycare that day. I also used them lots of times for overnight boarding. It is super affordable and great to know she is hanging with her friends at daycare during the day and sleeping with them all at night in the supervised, cage-​free boarding setting. I also loved seeing her picture in their daily daycare photos.
Birdy always came home sleepy and happy. I couldn’t recommend this place more!

I need more stars to rate Pawprints by Penny; I need a galaxy of stars.
I trust this business like no other.
Alfredo doesn’t sleep in a kennel when he is boarding; he sleeps just as he would when he’s in the comfort of our home — in the open and wherever he wants. He’s so exhausted from a day of daycare that he sleeps for two days straight.
I can’t explain it, but while I keep him pretty clean, I swear he always comes home from Pawprints smelling like he was just groomed.
They just opened their agility pool. I’m so excited to watch Alfredo swimming (via videos posted on their FB wall) and beyond relieved to not have to worry about my anxiety level taking him to a lake.
After Alfredo was badly attacked at a dog park a year ago, he’s overly protective of himself. Much to my dismay, he is proactive and growls and snaps at other dogs without rhyme or reason. I’m a hot mess about this because he’s been kicked out of other daycares and/​or muzzled resulting in my being a neurotic dog owner. Penny’s staff take time to listen me ramble EVERY time I drop ‘fredo off and pick him up. They take time to understand his behavior, his warnings and subsequently have had no issues with him. My dog is thriving! He’s even better to walk when there are other dogs around.
Penny’s staff treat my dog the way I treat my dog — with genuine love and firmness. When we arrive and he’s so excited to play, he tries to jump on the staff, they always correct this behavior. Other daycares to which I’ve taken Alfredo do not address his jumping. As a result, the more I take him there, the better behaved he is! (That alone is worth their very reasonable rates!)
With regards to grooming: there is no better place. I drive 30 minutes each way to take Alfredo here for the quality and care. In response to the other review commenting on the stink of the facility, I have gone to Pawprints for over a year now, have a painfully sensitive nose and squirm incessantly when it comes to poor hygiene; I never once (even remotely) had any of those observations. The place is spotless and there is no smell/​stink to note whatsoever.
Love, warmth, kindness and compassion is clearly the only way at Pawprints by Penny. I don’t know if I get more excited to drop Alfredo off there or if he is more excited than I when we pull into their parking lot. It’s easy to forget that this is a business because dropping off my guy there is like dropping him off with family. Penny, Conrad, Alex, Macie, Margaret and Meghan treat my sweet Alfredo like he is a real boy; they each know his personality, his likes and his dislikes. I see them love him like their own and this means more to me than anything. I’m constantly inspired and in awe of each of their uniquely gentle and beautiful energy.
I treat Alfredo like a child, probably because he’s the closest thing I’ve got to one. Pawprints by Penny make being a dog owner better than you can imagine. And over anyone in the world, I TRUST Penny and her staff with my heart, my life: my Alfredo.

We took our dog here for a summer trim. The smell of the place was nearly unbearable: a mixture of urine and ammonia. I considered not leaving my dog there but then decided I was being overly sensitive.
I wish I had. The shave left my dog with numerous cuts and nicks. That has never happened at my old groomer.
I will not be returning.

My dog is a regular in the daycare program. Penny and her staff are so very loving with all the pets. Penny also donates a significant amount of time to groom rescue dogs without any consideration of payment. Every action the staff takes is for the benefit of the dogs.
The best news is Penny and Staff have opened a beautiful facility located on Niagara Street for the big dogs with a big outdoor play yard. This location will also offer overnight stays.
There is a reason that Pawprints by Penny is recommended by local veterinarians… it is simply the best!

I live on the block, so I can’t beat the convenience. Currently use for grooming services, but considering daycare as well. Gave my dog a «mohawk» last time she went in, she looks hilarious and smells great!

While the owner of this place is a very nice woman, it’s still kind of a chop shop. My dog is terrified of going here. I’ve had to go here from time to time, and everytime the cut is uneven. They never clip her nails. She has been nicked by the clippers. And I’ve seen employees step on dogs like it was nothing. They also keep large and small dogs together in the same area. You would be better off spending an extra ten dollars and going somewhere else. I have talked to a few people that swear by this place. I have not had good experiences though.

Very friendly shop. Penny is the owner, and there are a few folks working with her. Our pup loves them, and always comes out looking spiffy. Penny lets us drop off our dog in the morning for grooming, and pick up after work without extra charge for keeping her all day. Prices are lower than other groomers we’ve used.
This is one of the shops that makes me happy to live in the city.