I went to Dr. Jackson for a fine needle aspiration biopsy of a thyroid nodule. Whenever I’m in any sort of medical setting, my anxiety ratchets up. Going to an office so that they can stick a needle in my neck was nearly unbearable, even after some calming help from pharmaceuticals. That said, I would see Dr. Jackson whenever I need anything radiology-related in the future. I spent hardly any time in the waiting room before they called me back. At first they told my boyfriend he would have to stay in the waiting room, but when I explained how anxious I was they let him come back with me to the exam room right up until the actual procedure. He smuggled in a stuffed panda for me, and no one blinked an eye at it. Dr. Jackson was wonderful, very patient with my freaking out, and her assistant even went so far as to hold my hand during the actual procedure. The doctor explained each step of the process(after asking if I’d prefer to know or have her just do it) and while it certainly wasn’t pleasant(understatement) it would have been a lot worse with someone less sympathetic. When she finished, she let me use the Spiderman band-aid I’d brought for a little moral support, and told me I could bolt for the door, which I promptly did. The procedure yielded an excellent sample and the results were back in just under three days. I’d definitely recommend Spectrum, and Dr. Jackson in particular, with no reservations.
Karen M.
Évaluation du lieu : 5 Buffalo, NY
I’ve been to Spectrum Radiology many times over the past several years, especially for the annual Slammogram! er, mammogram.(I am admittedly very nervous about this, but then lots of us are.) The staff is nearly always cheerful and attentive, the facility is spotless and conveniently located on Youngs Road in Williamsville. But watch out, the road sign is placed parallel to the road, but it ought to be perpendicular so you can see it, plus it’s set back from the road a bit. You’ll likely pass it the first time. Anywho, the place is perfectly comfortable, although it’s not a mega-facility, which is my personal preference. It’s clearly an efficient, well-run facility. The waiting room is comfy and the wait time is reasonable. Also, scheduling an appointment is always easy peasy, they’re super accommodating. When your name is called, you’re escorted to the changing area that is much like a small changing stall at a gym. They don’t leave you waiting anxiously for too long, in your opens-in-the-front gown. The images are taken and you’re brought to the next room, a sort of holding area, in case they need more images. This particular screening procedure is well, unpleasant — anywhere you go. But it’s so miniscule in duration, it’s tolerable. They do their best. They even offer«comfort pads» for $ 5 which I tried once. Let’s face it, it’s like putting on a texting glove while the door is slammed on your finger. The doctor reads your films while you wait. In due time, you’re either dismissed by the tech with a letter of all clear or you get the additional images if the doc needs to see a different view. Once, they gave me the option of having further images via ultrasound then and there, or to schedule a return appointment for it. Of course I let them do their business right then, the problem was even resolved that day. From the people at the front reception desk, to the technicians, to the doctor, I’ve always had a very good experience at Spectrum Radiology. Now go get your mammo!
Jimmie H.
Évaluation du lieu : 4 Niagara Falls, NY
Went here for my annual ultrasound of my thyroid. I found the staff to be friendly and attentive.