The Main Frame

No.
We purchased a lovely pastel from an auction, it’s a stunning piece that we were quite proud of. We took it into The Main Frame to get it reframed. What an experience…
The fellow who «took care» of us at drop in was outright rude. After a judgmental lecture about the piece being poorly mounted (um, that’s why were here… to get it reframed) he went on to critique us that the artist – who for the record is a «real» artist, not a hack – didn’t bother to use an acid free mat (um, yeah, it was framed 50 years ago… they didn’t know much about acid free mats and paper then), he then went on to quite roughly break apart the frame before our very eyes. The back board (to which the work was mounted) was brutalized by him and a pair of pliers. The entire time he seemed put out, irritated, and frustrated and continued to make rude comments the whole time.
Against my better judgement, we decided to let him reframe it. It came back – $ 150 later – with the back board still in rough shape (thanks to him, it was in good shape when we brought it in), not to mention the fact that he promised to «wrap» the back, which he didn’t, looking like an IKEA frame job. The work is not centered, and moves under the frame.
To be honest, I could look past the amateur frame job if his attitude was at least… civil, but it wasn’t, and because of that, I’d suggest that you pass on this place and find a professional framer or at least someone that is happy to have the business.

I had two very large maps framed here. I knew nothing at all about how this process/​service worked when I walked in…
«In-​take» was pretty good. Someone guided me through picking out a frame and matting. Definitely no pressure or rushing which I couldn’t appreciate more. The space is very large and they have a huge selection.
Pick up — TIP: There’s a lot around the back. Don’t try to fuss with parking on the street! I really really wish they offered a delivery service. It took a really long time for me to get a vehicle big enough to bring these pictures home.
Product — Holy Moly. I am still blown away, literally right now looking at them in my dining room. Stunning work all around and amazing attention to detail. I have searched every inch and can’t find a flaw. Totally speechless.