Wow, where to start. I’m still with this place like a bad marriage. For four years It has been a rollor coaster of a ride. First, the doctors, nurses and even PA’s are supper nice! Whoever they have answering voice messages needs fired. I have only seen my Dr. One time and that was my very first appointment four years ago. It’s always been a PA after that. Dr. Mann is very nice and reels you into coming to his clinic and that’s the last x you’re most likely going to see him. My spouse is a medical professional and she has had the same complaints from her patients about his office. Ughhh love’em-hate’em relationship. Now the fighting, when you call and are not wanting to set an appointment and leave message re: medicines and or reactions to such, questions about refills, medical changes after appointment; forget it they wont call you back period. This has been my biggest gripe with them! You have to set another appointment and that usually means I have to drive to office and set it face-to-face through the sliding glass window. Why? Because they usually don’t answer phones or call you back. Also, the close from 1:00 — 2:00 no calls, no appointments. Love the face-to-face care but be prepaired for having to set appointment ANYTIME you have a question or concern and make sure you bring your Money or Co-payment! So, why am I still there? I have grown to like the care my PA gives me and my pain management and needs are met if I set appointment and have no further questions after the care. Get everything you need in the appointment or pay for another one. Dr. Mann needs to pay more attention to his practuce and cut back his time educating at schools, companies and interns. Or hire MD’s or other DO’s to see his patients.