Century Property Management & Investments, Inc.

I lived in a Condo in Hollywood and all the staff at Century has always been professional and helpful when there were issues. Whether is was a minor repair or dealings with the more difficult including my occasional rants — the staff did their best to assist and mitigate any issues.
Everyone from Deion, Andrew, Kathleen to Randy went above and beyond. The staff was always patient and positive and I really appreciate it. When I gave my 30 day notice I received my FULL deposit which is unheard of these days.
Bravo!

For those prospective renters looking to be treated professionally, regardless of your history, there are other places that will treat you better.

I moved in to my unit in the beginning of this year, so far so good. But last week a roach fell out of my ceiling fixture in the bathroom! I contacted them right away, and the next day I got a call from the exterminator and said he would be spraying the place down that day. WOW in my past experiences I would have had to hound management to even acknowledge me. I was very impressed with how fast the situation was taken care of, and no more roaches! ¹⁰⁄₁₀ would recommend to anyone.

This company has a great management staff. They respond quickly, are professional, and regularly maintain their buildings while offering owners great service and a quick turnaround on their properties. They eliminate headaches while offering great customer service not only for investors but for tenants as well.

If I could give Zero stars then I would. I’ve had an excellent experience when Elizabeth was working there. As soon as she left, I’ve had nothing but bad attitudes coming from this management team. Upon move in and open house, I was told that Unit A gets the parking infront of the door step to the left. Once i signed the lease itnwas a different story. I ended up arguing with my nieghbor (who happens to be such a ftiendly gentleman) that he had taken my parking spot. I called the management office and they apologized for telling me this. The next day i get a phone call from Dionne saying that i agreed to park in the back. This wasnt expected and i appologized to my neighbor upstars. Also, when you have an emergency, good luck. Not only will they announce that they have a day off and show agitation while speaking with you during a emergency, they will also screw with your deposit at the very end! Many have heard the stories of tenants fighting for deposits and what not… but hey, if you want this hassle and don’t care for your deposit back, by all means rent from this property management. The one star only belongs to the convenience of paying rent online through their website which hasn’t been updated yet. If you (Dionne) are reading this, your management skills are horrific and you need to learn how to attend to your tenants!
Oh and one more thing, when your lease is up, take a picture of everything because once your gone, they will «take pictures» for themselves and send you a letter saying that you owe them money for certain discrepancies. That’s all I have to say. Good luck to your business and I hope your management skills shape up in the future.
Sincerely never again your tenant, Kevin.

HORRIBLE CUSTOMER SERVICE!!!
A corpse could provide more warmth and attentiveness than the people who work at Century PMI!!!
INCREDIBLY INCOMPETENT!!!
The dryer is broken and we call it in… who does Century PMI send over? The Gas Company!!! WTF??? They assumed that we didn’t activate our gas bill yet but we specifically told them over the phone AND via email that we already activated our gas account but the dryer still doesn’t work.
The electricity goes out for half of the house and we call it in… who does Century PMI send over? A Handyman who can’t fix the electricity!!!
Me: «Hey, I called you about the electricity. The electrician you sent over can’t fix it.»
Century PMI: «Oh, he’s not an electrician. He’s just a handyman.»
Me: «Then why did you send him over if he can’t fix it???»
They end up sending a second guy who can’t fix it either. Third try is the charm and they finally found someone with electrician credentials to fix it. They first GO CHEAP and send a handyman who can’t fix it and after several days have passed they decide to hire the real people who can actually get the job done. Days wasted waiting on something to be repaired = 3 days to 2 weeks!!!
Great Job, guys!!!
If any of your lovely employees find themselves in a life or death emergency and in need of a doctor, I hope the 911 dispatcher doesn’t send a technician from the Gas Company instead!!!