Electropedic Adjustable Beds

This is the second bed I’ve purchased from this manufacturer. The first bed was great — no problems. After 15 years I decided I wanted a smaller bed. I traded my old bed in and got a queen size. In the 3 years that I’ve had the bed I have had to replace — top massage motor and blanket cover, hand control, foot riser, all 4 blanket cover (the technician was shocked at the condition of the massage blankets. They were completely tattered). For all parts I had to pay shipping costs and all except the first 2 I paid a technician to replace the parts. On the last request — blanket covers — I requested that the parts be replaced at no charge — free shipping and cover the cost of the technician to replI requested that on the lastt

I’d been searching for a bed for my son. We went to five different mattress stores. Nothing was comfortable to him we ended up at the electropidic store. The service was wonderful. We ended up buying a mattress for my son and for myself. I don’t know how We ever lived without these beds. The zero gravity button allows you to put your head and feet up in s position to where there is no pressure hitting any of the points on your back it’s so comfortable. You’ve got to check out these beds.

Amazing product and service. Kane Garcia took over an hour with me to discuss each of my parents as a couple — and their medical needs. Parents are moving to assisted living. Kane was beyond helpful. I have researched beds, lift chairs, fabrics, warranties … AND I can tell you there is NO better product or service. HIGHEST REVIEW !

purchased first bed here in june of 2011. went in for a mattress and walked out with the full adjustable package (sleep science mattress + adjustable base). will never be able to thank lloyd and his team (kane!) for «upselling me.» been blessed to stay in some of the best hotels in the world, but my wife and i return home to the most comfortable bed we have ever slept on in our lives. bought a king size this past year after moving, keeping the queen for our guests. both my parents and my sister have purchased from them. i send EVERYONE here. these guys are PROS.

IThe only thing that distinguishes one company from another is level of customer service. Although the other two posters had good luck in the past, this was not my experience recently.
I purchased the Adjustable bed from a local store about 2 months ago. Within 2 weeks the controller needed to be replaced. Their telephone line is a joke. It repeatedly says your wait is less than a minute. How long actually? I hung up after 5 minutes & had the store contact them.
This week the remote was working intermittedly. I tried a phone call, same message «your wait is less than a minute», after several minutes I hung up and sent an email. Five days later I received a phone call. This Customer Service person??? said electronic interference is responsible & you need to reprogram the dip switches. When the controller was changed out, this could be the problem. «You need to get under the bed or move it to access the control box we don’t cover that, it’s like when you buy a car, the dealer is responsible». The warranty does not exclude this. When I explained that the mattress & the unit was more than two hundred pounds, he said «get a neighbor or relative to help you». Finally, I can live without an adjustable bed so the store may get it back. I can definitely live without rotten customer service.

I have had the pleasure of owning and restfully sleeping on an Electropedic adjustable bed now for almost 12 years. I have never had a problem with their product, with the exception of when I travel… because I can’t take the bed with me. I purchased the bed for the adjustability and heavy foam mattress as it helps me deal with both a long term lumbar spine injury and with stomach reflux. The bed frame is top quality steel, does not require a wooden box surrounding the components (like most others) and the motors powering the bed have been completely trouble free. The ONLY thing I have ever had to do is replace the 9 volt battery in the remote control every few years. The construction and the component are first quality. The service was excellent when they delivered and installed the bed, even though I live in northern CA. Best of all, the price for this product was less than other competitors, one who at the time I purchased were offering a ‘free’ TV with their bed. No surprise the competitor was charging several hundred dollars more for their product.

So I’ve been sleeping on my bed for 2 years now and I’m still in love. Thank you Electropedic for many nights of blissful slumber.