Laurie’s Floor Covering

Overall: I had an excellent experience working with Laurie’s Floor Covering. From the initial meeting with Dan, to the estimate visit, to consultation visits and calls, through install with Nick I felt confident that I was working with experts who cared about providing me with a quality final product. The prices were fair, communication was clear and respectful, and everybody that I worked with went out of their way to make sure that everything was perfect. I highly recommend this business, I will be using them again when it is time to update other parts of our home.
More details: I had a tricky job and a tight budget as I was trying to update a newly purchased home that had 5 different kinds of flooring between three rooms (old ugly tile, cheap vinyl, laminate, wood, carpet), and I didn’t want to tear out flooring to find any surprises hiding from previous owners. Dan Laurie was very knowledgeable, straightforward, and patient in helping me to figure out the best-​looking/​budget conscious way to give my home a uniform look. He has several very nice looking products that can be installed over pre-​existing tile and the outcome looks amazing. Dan’s calm demeanor made me feel comfortable that he wants me to find the product that is right for me, rather than being a pushy salesperson just trying to make a sale. He gave his expert opinion when I asked for it, and helped me to make color decisions based on his experience, and communicated clearly and respectfully with me when I had questions. It is true that when you walk into the building at first there might not be anybody there to greet you for a minute or two, but it gives you time to browse around and somebody will come to see you soon – there are lots of different parts of the building they could be in and there is a small staff. I think that the trade-​off of waiting a minute or two to then be able to consult with a small-​buisiness owner who has been doing this for a long time and knows all about all of the products is absolutely worth it. I’ll also add that as a woman working with several different construction/​installation companies on renovations of my home, I have found that it is somewhat difficult to find businesses where the often all-​male sales and install teams treat me as an equal. At Laurie’s Flooring I was absolutely treated with respect at every step.

Set an appointment with Dan at my studio at 3:00. I arrived at 2:59pm. Nobody showed. My assistant called them they said they were there. They weren’t. Then Dan called my assistant a «bitch.»
Rude, rude, rude! Don’t do business with these people.

I could not be happier with the fantastic job they did! I hired them to replace the subfloor and linoleum in the kitchen, laundry room, and second bathroom at my mom’s house. From the moment I showed up at the showroom (and yes, I saw the sign on the table and waited a minute until I was greeted in person. .. no big deal) until the job was finished I was very impressed. Excellent quality work. .. will definitely call them in the future for any other flooring needs.

we just had a new kitchen floor installed by Lauries. installed Marmoleum. we chose Lauries due to their super competitive pricing and Dan’s willingness to work with me on some specialty items that needed to be installed on the door thresholds. work was done in two days as promised by very friendly and competent install crew. when we noticed a «bubble» in the flooring a few days later, i called Lauries, and they sent their crew back out right away to correct the problem. loved working with Lauries and would recommend them to anyone interested in a good quality deal in flooring.

Extremely satisfied with the ways they conduct the business and workmanship. I would recommend them to anyone.

I saw from reading other reviews that Laurie’s Floor Covering had great reviews so I stopped by to look for new vinyl flooring for my kitchen and laundry room. I dropped by on a Friday afternoon and they were closed for the day and also closed Saturday as well. I returned the following week, the store was open but I couldn’t find a salesperson. I walked around the store looking for some help, finally I called out ‘Hello’. Finally an older woman appeared who was very angry, it seems I had missed a small sign on a coffee table when I entered that said ‘I’ll be right back’. I apologized for missing the sign and asked if she could help me with some vinyl flooring. She continued to rant at me for missing the sign. Basically, she refused to help me and I left the store. It was a terrible way to treat anyone, especially a prospective customer. Great reviews are nothing if the customer service is angry and surly.

There are plenty of flooring covering stores to choose from when purchasing carpet including the Home Depots and the ones you see and hear about on TV, radio and online. And, although carpeting in one bedroom isn’t considered by most to be a major purchase, the fact remains that you will be living with that carpet and the workmanship every day for years to come. That convinced me to go with a small business with a great reputation where I could deal directly with the owner and get a fair price; Laurie’s Floor Covering. Dan, the owner, gave us several options to choose from based on our needs and we were able to get exactly what we wanted — high quality and budget friendly. Installation was within a week of visiting the store and the installers were professional and long-​time Laurie’s Floor Covering associates.
We couldn’t be happier with Laurie’s Floor Covering; the carpet, installation, service and price.

talk about painless, Laurie’s Floor Covering made what can be a nightmare of an experience honestly painless. The sales people know their trade and are more then willing to help you choose the perfect carpet to match your needs. it is so nice to work with people now and days that actually care about your over all happiness when all is said and done. the installers where fast clean and a joy to talk to. I give my experience a 10 out of 10.

I had a great experience while shopping at Laurie’s Floor Covering! I was on a limited budget and needed carpet for my mobile home. Laurie’s was recommended to me by a friend, and after seeing her new kitchen floor and hearing about her buying experience, I went to check it out for myself. I loved Dan! He was fun to work with and showed me many carpet samples in my price range and I had no trouble finding what I wanted. I walked out very happy! The installation was a breeze and the install guys were great! They really new their job and surprised me with the level of detail they took during the final clean up. Needless to say, I will be going back when it’s time to do my kitchen and bathroom floors.

We were told to try out Lauries Floor Covering in Burbank from a friend that just had hardwood floors installed by them. We wanted to get carpet installed in our house and were very pleased by the experience we got once we stepped into the store. They were very professional from start to finish. I was also happy to hear they have been in business since 1980… Over all I highly recommend them if you are planning on getting new floors.

We had Laurie’s Floor Covering do another job for us this past week. They installed laminate flooring in our living room and dining room. The floor looks beautiful. Nick and Ralph did an outstanding job. Everything was left spotless. Once again, I highly recommend Laurie’s Floor Covering.

Best service! They are very honest and will make sure you are satisfied. They answered every question I had. The work was excellent, very clean and professional, and it was done before my deadline. I highly recommend this company!

poor follow-​up /​customer service. carpet purchased was defective and they did not want to assist in getting the manufacturer to repair or replace until we made numerous follow-​up calls and mentioned small claims court. Will not purchase any further flooring products from this place.